Sales Specialist

Company Description CPOS is a fintech company that turns any phone into a secure card reader, eliminating the need for traditional payment terminals, paperwork, or monthly fees. Designed for trades, mobile services, and solo sellers, CPOS serves more than 30 million micro-businesses that need fast and simple payment solutions. Customers can start accepting Tap to Pay in minutes and receive funds in their accounts the next day. The platform is trusted by over 6,000 businesses and processes more than $1B per year, with a 4.7 rating on both the App Store and Google Play. CPOS is headquartered in Ottawa and is growing its team to support rapid product and customer expansion.

Role Description The Sales Specialist is a full-time, on-site role based in Canada, responsible for driving new customer acquisition and supporting existing micro-business clients. Day-to-day tasks include identifying and qualifying leads, conducting product demonstrations, and guiding prospects through the sales process from initial contact to onboarding. The role involves delivering clear explanations of CPOS features, handling customer questions, and providing training on how to use the platform effectively. The Sales Specialist will collaborate with sales management to refine sales strategies, track performance against targets, and share customer feedback with product and support teams. This position requires active engagement with local markets, regular follow-ups, and consistent documentation of sales activities in CRM tools.

Qualifications

• Candidates should possess strong Communication skills, including clear verbal and written interaction with diverse customers and internal teams.
• Candidates should possess Customer Service skills to respond promptly to inquiries, resolve issues, and create a positive client experience.
• Candidates should possess Sales skills, including lead generation, closing deals, and working toward measurable revenue targets.
• Candidates should possess Training skills to onboard new customers and educate them on CPOS functionality and best practices.
• Candidates should possess Sales Management-related skills, such as pipeline tracking, forecasting, and collaboration on sales strategy.
• Experience in fintech, payments, or SaaS sales is an asset.
• Comfort using CRM software and basic analytics tools to manage accounts and report on performance.
• Ability to work on-site in Canada, with strong organizational skills and a self-directed approach to meeting goals.
• Post-secondary education in Business, Marketing, or a related field, or equivalent practical experience, is preferred.