Senior OCM Specialist - AI Transformation

Our client, the Bank of Canada in Ottawa has a 2 year hybrid remote contract opportunity for a Senior OCM Specialist for AI Transformation.

Develop and maintain an integrated Organizational Change Management (OCM) strategy, roadmap,

and change plan aligned with AI transformation priorities, program milestones, dependencies, and

business outcomes

• Assess organizational readiness and change impacts across roles, teams, processes, technology, and

ways of working, and translate findings into targeted actions

• Advise sponsors and leaders on workforce implications, resistance management, responsible AI use,

psychological safety, and the leadership behaviors required to support successful adoption

• Create clear and compelling communications, engagement strategies, and change narratives that explain

transformation objectives, impacts, and expected behaviors

• Design and implement adoption approaches for AI-enabled tools and new ways of working, including

role-based learning, manager enablement, champion networks, pilot activities, and reinforcement

strategies

• Collaborate with key departments, teams, and stakeholders to support change activities and make

responsible AI requirements understandable and actionable for employees and leaders

• Define adoption, readiness, capability, and value-realization measures and provide reporting, insights,

and recommendations to support informed decision-making and continuous improvement

• Develop reusable playbooks, frameworks, templates, toolkits, and knowledge-transfer materials that

strengthen ITS change management capability and support the sustained adoption of AI initiatives

• Related activities and deliverables, as required

i. Education and Certifications

• University degree in Organizational Development, Business Administration,

Communications, Human Resources, or Behavioural Science

• Certification in a recognized Organizational Change Management methodology, such as

Prosci ADKAR, Certified Change Management Professional (CCMP) or an equivalent

Organizational Change Management certification

ii. Relevant Experience

• A minimum of five (5) years of recent demonstrated experience providing Organizational

Change Management (OCM) services supporting complex, enterprise-wide technology,

digital, business, or AI transformation initiatives

• Demonstrated experience leading the organizational change management workstream for

at least one (1) enterprise Artificial Intelligence (AI) or Generative AI transformation initiative

Category/Catégorie: Non-Sensitive/Non-Délicat

through multiple lifecycle phases, including strategy, discovery, pilot, deployment, scaling,

and sustained adoption

• Demonstrated experience developing and implementing OCM strategies, roadmaps,

readiness assessments, change impact assessments, and adoption plans for large-scale

transformation initiatives

• Demonstrated experience advising executive sponsors, senior leaders, and multidisciplinary

teams on organizational change, stakeholder engagement, workforce impacts, resistance

management, communications, and adoption activities

• Demonstrated experience establishing adoption and value-realization measures and

developing reusable frameworks, playbooks, toolkits, learning assets, and knowledgetransfer materials that support sustained organizational capability

iii. Technical Skills

• Demonstrated knowledge of organizational change management methodologies,

principles, and leading practices applicable to large-scale technology and AI transformation

initiatives

• Demonstrated knowledge of AI and Generative AI adoption considerations, including

impacts to workflows, operating models, workforce capabilities, and ways of working

• Demonstrated knowledge of responsible AI principles, including human oversight,

transparency, accountability, privacy, security, output validation, and appropriate use