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Added 5 mins ago
AI
Adobe Site Reliability Engineer - Content Delivery Network
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Senior Site Reliability Engineer - AEM - Content Delivery Network
Added 5 mins ago
AC
Full-time Finance and Operations Manager
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
…Spiritual Centre, Volunteer Centre and Housing Office. The Manager provides strategic and operational direction for student-facing services, staff and student employees; oversees budgets,…
Added 5 mins ago
AS
Technical Program Product Manager - Technical Program Product Manager III
Apex Systems
Vancouver, BC
- $77 to $87 USD / hour
- Full-time
We are seeking an exceptional Senior Technical Program Manager to drive high-value, high-visibility technology initiatives. This role is responsible for delivering projects with significant…
Added 5 mins ago
VC
Adobe Application & Integration Developer (AEP, APIs) - Contract, Hybrid
VTRAC Consulting Corporation (WBE)
Toronto, ON · Greater Toronto Area, Canada
- Contract
Position: Adobe Application & Integration Developer (AEP, APIs)
Added 5 mins ago
AS
Product Safety Manager - Product Safety Manager I
Apex Systems
Brampton, ON
- $21 to $31 USD / hour
- Internship
Maintain effective care delivery during site emergencies and coordinate emergency response efforts.
Added 5 mins ago
FS
Senior Manager, L&H Insurance Policy
Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, ON
- Full-time
To manage the research, analysis, design, development and delivery of regulatory guidance and rules in an assigned sector (life & health insurance, mortgage brokers, financial…
Added 7 mins ago
B
Private Banking Officer, Private Wealth
BMO
Laval, QC · Montreal, QC · IBMM
- Full-time
Supports the delivery of an exceptional customer experience to private banking clients. Provides a superior level of courteous, knowledgeable and professional service to all existing and…
Added 7 mins ago
AB
Learning & Development Analyst – Learning & Organizational Development
Alberta Blue Cross
AB
- Full-time
…helping people perform at their best. Reporting to the Team Manager of Learning Delivery, you will partner with business leaders and subject matter experts to design, develop, deliver, and…
Added 9 mins ago
H
Traction Power System Engineer
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- Full-time
Guarantee that the delivery of every system is achieved in compliance with engineering guidelines, quality standards, timing and cost constraints
Added 17 mins ago
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Cost Consultant - Loan Monitoring
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- Full-time
Assist commission manager ensuring service delivery on commissions is in line with the conditions of appointment
Added 17 mins ago
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Modality Supervisor - MRI Diagnostic Imaging
William Osler Health System
Brampton, ON
- Full-time
…offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your…
Added 17 mins ago
Q
Site Acquisition Specialist - Vancouver, BC, Canada
Quadient
Vancouver, BC
- $80,000 to $108,196 CAD / year
- Full-time
As a Business Development / Site Acquisition Manager, you will play a critical role in expanding our parcel locker footprint by identifying, securing, and developing high-value locations…
Added 17 mins ago
Senior Specialist, Pension Data
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Toronto, ON
Reporting to the Manager, Member Data, this is a fantastic opportunity for an experienced data specialist to join a team of high performing professionals to make a great impact.
Added 27 mins ago
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Senior Project Manager
Autodesk
Toronto, ON
- Full-time
As a Senior Project Manager in the Revenue Operations Program & Project Office within Field Operations, you will lead priority programs that deliver meaningful outcomes for the field as…
Added 27 mins ago
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Production Finish Manager
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- Full-time
The manager is responsible for all operations of a value chain to ensure performance in terms of delivery, production, efficiency, quality, and health, safety, and environment (HSE). Under…
Added 27 mins ago
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Machining Production Manager
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Mirabel, QC
- Full-time
The manager is responsible for all operations of a value chain to ensure performance in terms of delivery, production, efficiency, quality, and health, safety, and environment (HSE). Under…
Added 27 mins ago
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Senior HR Generalist
FirstService Residential Canada
Vancouver, BC
- Full-time
Supporting the H&S committee; provides updates and advice on best practices, acts as the Manager representative.
Added 29 mins ago
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Senior Product Manager, Digital Banking
Vancity
Vancouver, BC
- Full-time
As a Senior Product Manager in the Digital Banking team, you will lead the strategy and delivery of high-impact, member-facing digital products that advance Vancity’s retail digital…
Added 35 mins ago
Manager, Pension Data Quality
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Reporting to the Associate Director, Pension Data Operations & Governance, the Manager, Pension Data Quality is responsible for the execution, oversight, and continuous improvement of data…
Added 35 mins ago
Events Coordinator
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The Events Coordinator will report to the Events Manager and work collaboratively with a second Events Manager and Marketing & Events Coordinator to support the successful delivery of…
Added 44 mins ago
Project Coordinator, Maintenance Centres Modernization
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Toronto, ON
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Added 44 mins ago
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Commits to delivery date and time, seeks feedback and ask for referrals.
Added 44 mins ago
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AI Readiness Specialist
Rockwell Automation
Cambridge, ON · Kitchener, ON · Canada Cambridge (Dundas)
- Full-time
You will work a hybrid schedule in either Cambridge, ON or Kitchener, ON, and report to the Manager, AI Delivery.
Added 44 mins ago
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Bus Sys Analysis Specialist (API / Insurance)
TD
Toronto, ON · Montreal, QC
- Full-time
…document's focus on requirements/specifications, solution design, application/data issues, architecture alignment and quality reviews.…
Added 44 mins ago
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Manager, HR Partnerships, Heavy Oil Operations
Cenovus Energy
Calgary, AB
- Full-time
Reporting to the Senior Manager, Strategic HR Partnerships, the Manager, Human Resources Business Partnerships leads a team of Senior HR Business Partners supporting our Oil Sands and LTCHO…

Craftsman Collision

Automotive Estimator

Duncan, BC, V9L 6W4, Canada

We offer competitive wages ranging from $50,000 to $63,000 annually. · Full-time

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Job details

Pay: We offer competitive wages ranging from $50,000 to $63,000 annually.
Job type: Full-time
Experience: Minimum of 1 year of relevant experience in a fast-paced, team-oriented environment;
Posting language: English
Posted: Oct 19, 2026

Original job description

Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada – but we’re also a family that cares about the people we work with. Are you ready to reach your full potential and build a fulfilling career- while having fun along the way? Then consider joining our team of more than 500 ambitious people who share our commitment to excellence.

We are currently seeking an Estimator for our Duncan location, in BC. We offer competitive wages ranging from $50,000 to $63,000 annually. Estimators work together with the front office team as the front line responsible for ensuring exceptional customer service and sales. They educate customers and provide clear and accurate process steps to help them navigate the claims process.

KEY RESPONSIBILITIES

Provides the highest levels of customer service, both internally and externally, with the goal of continuously improving the customer experience.
Resolves customer service concerns and escalates to the Shop Manager where appropriate;
Determines customer needs including estimate, repair booking and transportation requirements;
Proactively takes steps to reduce customer effort;
Interacts with customers in a professional and approachable manner;
Educates customers about claims and repair process;
Book estimate appointments over the phone when necessary;
Provides prompt service to all walk-in customers;
Inspect and reviews vehicles for damage for the purposes of providing an estimate;
Utilizes Mitchell, Audatex and ALLDATA software to prepare estimates;
Determines when a vehicle qualifies for the Craftsman Accelerated Production Program;
Ensures vehicle pre-wash and mapping is complete as per The Craftsman Way;
Prepares final bill for customer the day prior to vehicle pick-up as needed;
Identifies and capitalizes on opportunities for sales;
Works with the Shop Manager to ensure that operations are compliant with all provincial and national regulatory standards pertaining to health and safety, quality and employment standards;
Supports compliance with internal policies, procedures and guidelines to promote their consistent application within the Company;
Contributes to the goal of closing all files within 24 hours of vehicle delivery;
Supports company standards in SPARKLE, safety and security;
Represents and promotes the Craftsman Collision brand in a positive manner aligned with stated values in all dealings internal and external; and
Other duties as assigned.

Requirements

To be successful in this role the ideal candidate will have:

Minimum of 1 year of relevant experience in a fast-paced, team-oriented environment;
Post-secondary degree or diploma in a related field preferred; a combination of education and relevant experience will also be considered;
Experience in Mitchell Estimating, Audatex, ALLDATA an asset;
Understanding of insurance policy and procedure;
Basic knowledge of The Craftsman Way or lean management processes an asset;
Strong verbal, written and listening skills;
A well-defined sense of diplomacy, including negotiation and conflict resolution skills;
Demonstrated time management, problem solving, critical thinking and sound judgement skills;
Strong interpersonal skills with customer service-oriented attitude;
Proactive, detailed and organized;
Proficient in Outlook with the ability and willingness to learn new applications;
Demonstrated desire and aptitude for learning and development;
Must have a valid class 5 driver's license with a clean driver’s abstract over the last 3 years;
Must be legally entitled to work in Canada with no restrictions.

Benefits

Valuable perks like:

Extended health
Professional development,
Certified training

Your resume should clearly outline how your qualifications & experience fit this position.

Thank you for your interest in Craftsman Collision.

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More about this job

Responsibilities

The Estimator acts as the front line for customer service and sales, responsible for inspecting vehicle damage and preparing accurate repair estimates. They also manage the claims process, educate customers, and ensure operational compliance with safety and quality standards.

Requirements

Candidates must have at least one year of relevant experience in a fast-paced environment and possess strong interpersonal and technical skills. A valid class 5 driver's license and legal entitlement to work in Canada are mandatory requirements.

Skills

Customer service
Sales
Estimating
Mitchell
Audatex
ALLDATA
Negotiation
Conflict resolution
Time management
Problem solving
Critical thinking
Interpersonal skills
Outlook
Communication
Regulatory compliance

Benefits

Extended health
Professional development
Certified training

Visa sponsorship

Not detected in the job text

Keywords

Automotive Estimator
Auto body repair
Claims process
Mitchell
Audatex
ALLDATA
Customer service
Sales
Repair booking
Vehicle inspection
Lean management
Health and safety
Quality standards
Class 5 driver's license
Outlook
Negotiation
Conflict resolution
Time management
Critical thinking
Craftsman Accelerated Production Program

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