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Added 27 mins ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 27 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
The Human Resources Generalist also provides cross-functional support and backup coverage for other Human Resources roles as required, helping to maintain continuity of service during…
Added 27 mins ago
1
Office Manager - Studio Dental Union Station
123Dentist
Toronto, ON · Greater Toronto Area, Canada
- $70,000 to $80,000 CAD / year
- Full-time
Studio Dental Downtown Toronto is proud to be part of 123Dentist, one of Canada’s largest and fastest-growing dental support organizations, supporting over 450 clinics and 8,000 team…
Added 27 mins ago
TB
Retail Manager - Lively
The Beer Store
ON · Noelville, ON
- Full-time
…our Retail Stores, Distribution Centres, Draught Services, Customer Experience Centre, and Corporate Office, our team brings passion, expertise, and a commitment to exceptional service…
Added 27 mins ago
S
Prepared Foods - Clerk Department Second Deli
Sobeys
Elmsdale, NS
- Full-time
Provide customers with friendly and professional service. Fulfill duties for all areas of the Deli/ A La Carte Department. Supervise the Deli/A La Carte Department and staff in the absence…
Added 27 mins ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
The Manager, Integrated Supply Chain is responsible for managing the day-to-day execution of supply chain activities across demand planning, inventory management, procurement, supplier…
Added 27 mins ago
C
Service delivery Manager
CGI
Toronto, ON
- Full-time
…software development, solution architecture, and production support. The successful candidate will guide solution design and technical delivery for AWS and Node.js applications while…
Added 27 mins ago
CP
Resident Services Agent CRS ON
Concert Properties
Toronto, ON
- $56,000 to $58,000 USD / year
- Full-time
Ensure that all contractors’ performance (work and customer service) meet Concert’s standards.
Added 27 mins ago
DG
Sales Consultant
Dilawri Group of Companies
Vancouver, BC
- Full-time
Docksteader Subaru is seeking a Sales Consultant to join our dynamic sales team. Reporting to the Sales Manager, this role plays a key part in driving dealership growth by cultivating…
Added 27 mins ago
TW
Manager-In-Training
the WIRELESS kiosk @Costco / le kiosque SANS-FIL @Costco
AB · Edmonton, AB
- Full-time
New: Maternity Leave Top-Up Program We're proud to introduce a new benefit designed to support employees during one of life's most important milestones. Our Maternity Leave Top-Up Program…
Added 27 mins ago
1
Office Manager - Ottawa, ON - 12727
123Dentist
Ottawa, ON
- Full-time
The team located in Ottawa, ON are looking for a passionate, hard-working Office Manager on a full-time basis.
Added 27 mins ago
C
Chef(fe) de service, service à la clientèle
CGI
Montreal, QC
- Full-time
The Manager is responsible for operational execution, team leadership, and people management. They translate the Director's direction into concrete actions and oversee the day-to-day…
Added 42 mins ago
Technical Account Manager (TAM)
Web Hosting Canada (WHC)
Montreal, QC
WHC is looking for a Technical Account Manager to support our premium and VIP customers as their trusted technical advisor. Reporting to the Director of Customer Care, you’ll own the…
Added 57 mins ago
A
Service Manager
ABB
Mississauga, ON
- Full-time
Proven ability to develop and execute service strategies that drive business growth, customer satisfaction, and operational excellence.
Added 57 mins ago
BT
Application Support Manager
BULL TECHNICAL SERVICES LIMITED
Toronto, ON
- Full-time
Ensure systems, procedures, and methodologies are in place to support outstanding service delivery.
Added 57 mins ago
E
Project Manager - Control System Upgrades
Evertz
Burlington, ON
- Full-time
Evertz is hiring a Project Manager to lead software upgrade (regression) projects for large-scale broadcast and media systems, including SDVN / MAGNUM environments. You will drive each…
Added 57 mins ago
A
Power System Engineer
ABB
Montreal, QC · Saint-Laurent, QC
- Full-time
This role reports to: Project Operations Manager
Added 57 mins ago
TE
Service Project Manager
Triad Electric Ltd.
AB · Greater Edmonton Metropolitan Area
- Full-time
Role Description The Service Project Manager is a full-time, on-site role based in the Greater Edmonton Metropolitan Area. This role oversees day-to-day service project activities,…
Added 57 mins ago
DB
Alterations Specialist
David's Bridal
Cambridge, ON
- $21.55 to $23.9 CAD / hour
- Full-time
…the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer…
Added 1 hour ago
TH
Associé(e) aux ventes - Peinture (Temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
TH
Associé(e) aux ventes - Quincaillerie (temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
TH
Cashier - Part Time (Kingston)
The Home Depot Canada
Kingston, ON
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 1 hour ago
TH
Sales Associate Part-Time - 7056 Crossroads
The Home Depot Canada
Winnipeg, MB
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
L
5789 - Assistant Store Manager FT
Lids
Quebec, QC
- $19 to $21 USD / hour
- Full-time
…inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and…
Added 1 hour ago
TH
Associé(e) au Comptoir entrepreneur (Temps plein)
The Home Depot Canada
Victoriaville, QC
- Full-time
…responsibilities for this position include providing outstanding service to customers through the sharing of product knowledge of all store departments and developing and maintaining…

Craftsman Collision

Automotive Estimator

Vernon, BC, V1T 2S7, Canada

We offer competitive wages ranging from $50,000 to $63,000 annually. · Full-time

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Job details

Pay: We offer competitive wages ranging from $50,000 to $63,000 annually.
Job type: Full-time
Experience: Minimum of 1 year of relevant experience in a fast-paced, team-oriented environment;
Posting language: English
Posted: Nov 2, 2026

Original job description

We are currently seeking an Estimator for our Vernon location, in BC. We offer competitive wages ranging from $50,000 to $63,000 annually. Estimators work together with the front office team as the front line responsible for ensuring exceptional customer service and sales. They educate customers and provide clear and accurate process steps to help them navigate the claims process.

Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada – but we’re also a family that cares about the people we work with. Are you ready to reach your full potential and build a fulfilling career- while having fun along the way? Then consider joining our team of more than 500 ambitious people who share our commitment to excellence.

KEY RESPONSIBILITIES

Provides the highest levels of customer service, both internally and externally, with the goal of continuously improving the customer experience.
Resolves customer service concerns and escalates to the Shop Manager where appropriate;
Determines customer needs including estimate, repair booking and transportation requirements;
Proactively takes steps to reduce customer effort;
Interacts with customers in a professional and approachable manner;
Educates customers about claims and repair process;
Book estimate appointments over the phone when necessary;
Provides prompt service to all walk-in customers;
Inspect and reviews vehicles for damage for the purposes of providing an estimate;
Utilizes Mitchell, Audatex and ALLDATA software to prepare estimates;
Determines when a vehicle qualifies for the Craftsman Accelerated Production Program;
Ensures vehicle pre-wash and mapping is complete as per The Craftsman Way;
Prepares final bill for customer the day prior to vehicle pick-up as needed;
Identifies and capitalizes on opportunities for sales;
Works with the Shop Manager to ensure that operations are compliant with all provincial and national regulatory standards pertaining to health and safety, quality and employment standards;
Supports compliance with internal policies, procedures and guidelines to promote their consistent application within the Company;
Contributes to the goal of closing all files within 24 hours of vehicle delivery;
Supports company standards in SPARKLE, safety and security;
Represents and promotes the Craftsman Collision brand in a positive manner aligned with stated values in all dealings internal and external; and
Other duties as assigned.

Requirements

To be successful in this role the ideal candidate will have:

Minimum of 1 year of relevant experience in a fast-paced, team-oriented environment;
Post-secondary degree or diploma in a related field preferred; a combination of education and relevant experience will also be considered;
Experience in Mitchell Estimating, Audatex, ALLDATA an asset;
Understanding of insurance policy and procedure;
Basic knowledge of The Craftsman Way or lean management processes an asset;
Strong verbal, written and listening skills;
A well-defined sense of diplomacy, including negotiation and conflict resolution skills;
Demonstrated time management, problem solving, critical thinking and sound judgement skills;
Strong interpersonal skills with customer service-oriented attitude;
Proactive, detailed and organized;
Proficient in Outlook with the ability and willingness to learn new applications;
Demonstrated desire and aptitude for learning and development;
Must have a valid class 5 driver's license with a clean driver’s abstract over the last 3 years;
Must be legally entitled to work in Canada with no restrictions.

Benefits

Valuable perks like:

Extended health
Professional development,
Certified training

Your resume should clearly outline how your qualifications & experience fit this position.

Thank you for your interest in Craftsman Collision.

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More about this job

Responsibilities

Inspect vehicles for damage and prepare repair estimates using Mitchell, Audatex, and ALLDATA, while helping customers understand claims and repair processes. Provide front-office customer service, support sales and shop compliance, and help ensure repair files are closed promptly.

Requirements

Candidates need at least one year of relevant experience in a fast-paced, team-oriented environment; a related post-secondary degree or diploma is preferred, though equivalent education and experience may be considered. The role also requires strong communication and customer service skills, proficiency with Outlook and willingness to learn other applications, and a valid Class 5 driver’s license with a clean three-year abstract; candidates must be legally entitled to work in Canada without restrictions.

Skills

Customer Service
Automotive Damage Inspection
Estimating
Insurance Claims Process
Sales
Conflict Resolution
Negotiation
Time Management
Problem Solving
Critical Thinking
Written Communication
Verbal Communication
Listening
Organization
Microsoft Outlook
Attention to Detail

Benefits

Extended Health
Professional Development
Certified Training

Visa sponsorship

Not detected in the job text

Keywords

Automotive Estimating
Auto Body Repair
Mitchell Estimating
Audatex
ALLDATA
Insurance Claims
Vehicle Damage Inspection
Repair Booking
Customer Service
Sales
The Craftsman Way
Lean Management
Accelerated Production Program
Vehicle Pre-Wash
Vehicle Mapping
Health And Safety Compliance
Quality Standards
Employment Standards
File Closure
Microsoft Outlook
Class 5 Driver’s License
Conflict Resolution
Negotiation
Time Management
Problem Solving
Critical Thinking

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