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Added 5 mins ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.
Added 5 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
Respond to employee and manager inquiries regarding pay, benefits, and employment-related documentation.
Added 5 mins ago
GM
Commercial property manager - Grand Montreal area
Groupe MACH
Montreal, QC
- Full-time
Based in Montreal and under the responsibility of the Operations Director, the Property manager efficiently manages all activities related to the buildings assigned to them commercial real…
Added 6 mins ago
V
Technical and Regulatory Specialist
Veolia
Ottawa, ON
- Full-time
…hazardous waste branches as a backup to the Technical Service Manager. Act as a primary Subject Matter Expert (SME) for the RPRA Hazardous Waste Program and lead efforts to evaluate and…
Added 6 mins ago
D
Health, Safety and Environment (HSE Advisor)
Dexterra
Vancouver, BC
- Full-time
Reporting to the Sr. Manager, HSE, the HSE Advisor will mainly support Dexterra's Transit Operations portfolio and will be responsible for providing leadership, guidance, and technical…
Added 6 mins ago
EA
Project Controls Manager
Eclipse Automation
Cambridge, ON
- Full-time
The Project Controls Manager is responsible for providing leadership and coordination of Project Control functions. The Project Controls Manager oversees the functions for the business that…
Added 6 mins ago
IR
Mental Health Liaison Nurse
Interlake-Eastern Regional Health Authority
Ashern, MB
- Full-time
…required. The MHLN will report directly to the Clinical Team Manager, Mental Health Program. Responsibilities will be primarily to the emergency department and will begin from initial…
Added 6 mins ago
IR
Mental Health Liaison Nurse
Interlake-Eastern Regional Health Authority
Ashern, MB
- Full-time
…required. The MHLN will report directly to the Clinical Team Manager, Mental Health Program. Responsibilities will be primarily to the emergency department and will begin from initial…
Added 6 mins ago
CO
Traffic Signal Analyst
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
Under the general supervision of the Manager of Traffic and Transportation, this position is responsible to manage and optimize the City of Greater Sudbury’s (City) traffic signal and…
Added 6 mins ago
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Manager, Processing
Premier
London, ON
- Full-time
We are looking for a Manager, Processing, to lead the day-to-day work of our Processing Team. You'll make sure new business, renewals, endorsements, cancellations, policy issuance,…
Added 6 mins ago
KB
Assistant Store Manager - Back-end Ops
Kent Building Supplies
Summerside, PE
- Full-time
As an Assistant Store Manager – Back‑End Operations, you will play a critical leadership role in ensuring these business lines are supported through safe, efficient, and accurate…
Added 6 mins ago
PH
Nutrition Manager
ParaMed Home Health Care
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Hiring, training and engaging a team of dietary staff to deliver quality nutrition
Added 6 mins ago
CO
Road Safety Analyst
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
Under the general supervision of the Manager of Traffic and Transportation, this position is responsible to develop, implement and evaluate roadway safety programs, policies and initiatives…
Added 6 mins ago
VS
Housekeeper - Part-time Weekend (2026-11002)
Verve Senior Living
Newmarket, ON
- Part-time
…residence. Under the direction of the Environmental Services Manager, our Housekeepers are responsible for performing housekeeping tasks in an efficient manner, with due consideration for…
Added 6 mins ago
NL
Business Operations & Administrative Coordinator
Northfast Limited
Sudbury, ON · Greater Sudbury, ON
- Full-time
Working closely with our General Manager, ownership, and department managers, the successful candidate will play an important role in supporting our team, improving daily efficiencies, and…
Added 6 mins ago
P
Project Manager – Security Systems Integration | Chargé(e) de projets – Intégration de systèmes de sécurité (PM-002)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Project Manager – Security Systems Integration
Added 6 mins ago
C
Project Specialist - Security Systems
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
…system start-up/check-out, certification, and related customer training on assigned Security projects including small to large projects that vary in complexity. Also delivers assigned…
Added 6 mins ago
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Health & Safety Coordinator
Olymbec
Montreal, QC
- $60,000 to $63,000 CAD / year
- Full-time
Health & Safety Coordinator reports to the Health & Safety Manager.
Added 6 mins ago
EG
Corporate Accounting Supervisor
Eldorado Gold
Vancouver, BC
- Full-time
…The Corporate Accounting Supervisor works closely with the Manager, Finance, as well as other corporate and site finance personnel, to support monthly, quarterly, and annual financial…
Added 6 mins ago
VC
Legal Counsel 3
Vancouver Coastal Health
Vancouver, BC
- Full-time
Grow your career with employer-paid training and leadership development opportunities
Added 6 mins ago
KS
General Manager
K1 Speed Canada
Mississauga, ON
- Full-time
K1 Speed Canada is looking for a General Manager for our Cambridge Location
Added 6 mins ago
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Human Resources Manager
Univeris
Toronto, ON
- $95,000 to $110,000 CAD / year
- Full-time
Manager Leadership Coaching: Serve as a trusted advisor to people managers - training leaders to conduct rigorous 1-on-1s, deliver candid feedback,and proactively address performance…
Added 6 mins ago
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PSW Clinical Educator
ParaMed Home Health Care
Kitchener, ON
- Full-time
As the Clinical Educator for Personal Support Services, reporting to the Care and Service Manager, you will be accountable for the training and education of Home Support Worker and Personal…
Added 6 mins ago
MR
LG Promoters - InStore Sales Rep
Match Retail
Victoria, BC
- $51,000 to $53,000 CAD / year
- Full-time
…agency prides itself on top-notch people and best-in-class training to produce unparalleled execution that it measures with pinpoint accuracy. Learn more at…
Added 6 mins ago
VS
Housekeeping Attendant - Part-Time (2026-11000)
Verve Senior Living
Ottawa, ON
- Part-time
…residence. Under the direction of the Environmental Services Manager, our Housekeepers are responsible for performing housekeeping tasks in an efficient manner, with due consideration for…

Craftsman Collision

Automotive Estimator

Vernon, BC, V1T 2S7, Canada

We offer competitive wages ranging from $50,000 to $63,000 annually. · Full-time

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Job details

Pay: We offer competitive wages ranging from $50,000 to $63,000 annually.
Job type: Full-time
Experience: Minimum of 1 year of relevant experience in a fast-paced, team-oriented environment;
Posting language: English
Posted: Nov 2, 2026

Original job description

We are currently seeking an Estimator for our Vernon location, in BC. We offer competitive wages ranging from $50,000 to $63,000 annually. Estimators work together with the front office team as the front line responsible for ensuring exceptional customer service and sales. They educate customers and provide clear and accurate process steps to help them navigate the claims process.

Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada – but we’re also a family that cares about the people we work with. Are you ready to reach your full potential and build a fulfilling career- while having fun along the way? Then consider joining our team of more than 500 ambitious people who share our commitment to excellence.

KEY RESPONSIBILITIES

Provides the highest levels of customer service, both internally and externally, with the goal of continuously improving the customer experience.
Resolves customer service concerns and escalates to the Shop Manager where appropriate;
Determines customer needs including estimate, repair booking and transportation requirements;
Proactively takes steps to reduce customer effort;
Interacts with customers in a professional and approachable manner;
Educates customers about claims and repair process;
Book estimate appointments over the phone when necessary;
Provides prompt service to all walk-in customers;
Inspect and reviews vehicles for damage for the purposes of providing an estimate;
Utilizes Mitchell, Audatex and ALLDATA software to prepare estimates;
Determines when a vehicle qualifies for the Craftsman Accelerated Production Program;
Ensures vehicle pre-wash and mapping is complete as per The Craftsman Way;
Prepares final bill for customer the day prior to vehicle pick-up as needed;
Identifies and capitalizes on opportunities for sales;
Works with the Shop Manager to ensure that operations are compliant with all provincial and national regulatory standards pertaining to health and safety, quality and employment standards;
Supports compliance with internal policies, procedures and guidelines to promote their consistent application within the Company;
Contributes to the goal of closing all files within 24 hours of vehicle delivery;
Supports company standards in SPARKLE, safety and security;
Represents and promotes the Craftsman Collision brand in a positive manner aligned with stated values in all dealings internal and external; and
Other duties as assigned.

Requirements

To be successful in this role the ideal candidate will have:

Minimum of 1 year of relevant experience in a fast-paced, team-oriented environment;
Post-secondary degree or diploma in a related field preferred; a combination of education and relevant experience will also be considered;
Experience in Mitchell Estimating, Audatex, ALLDATA an asset;
Understanding of insurance policy and procedure;
Basic knowledge of The Craftsman Way or lean management processes an asset;
Strong verbal, written and listening skills;
A well-defined sense of diplomacy, including negotiation and conflict resolution skills;
Demonstrated time management, problem solving, critical thinking and sound judgement skills;
Strong interpersonal skills with customer service-oriented attitude;
Proactive, detailed and organized;
Proficient in Outlook with the ability and willingness to learn new applications;
Demonstrated desire and aptitude for learning and development;
Must have a valid class 5 driver's license with a clean driver’s abstract over the last 3 years;
Must be legally entitled to work in Canada with no restrictions.

Benefits

Valuable perks like:

Extended health
Professional development,
Certified training

Your resume should clearly outline how your qualifications & experience fit this position.

Thank you for your interest in Craftsman Collision.

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More about this job

Responsibilities

Inspect vehicles for damage and prepare repair estimates using Mitchell, Audatex, and ALLDATA, while helping customers understand claims and repair processes. Provide front-office customer service, support sales and shop compliance, and help ensure repair files are closed promptly.

Requirements

Candidates need at least one year of relevant experience in a fast-paced, team-oriented environment; a related post-secondary degree or diploma is preferred, though equivalent education and experience may be considered. The role also requires strong communication and customer service skills, proficiency with Outlook and willingness to learn other applications, and a valid Class 5 driver’s license with a clean three-year abstract; candidates must be legally entitled to work in Canada without restrictions.

Skills

Customer Service
Automotive Damage Inspection
Estimating
Insurance Claims Process
Sales
Conflict Resolution
Negotiation
Time Management
Problem Solving
Critical Thinking
Written Communication
Verbal Communication
Listening
Organization
Microsoft Outlook
Attention to Detail

Benefits

Extended Health
Professional Development
Certified Training

Visa sponsorship

Not detected in the job text

Keywords

Automotive Estimating
Auto Body Repair
Mitchell Estimating
Audatex
ALLDATA
Insurance Claims
Vehicle Damage Inspection
Repair Booking
Customer Service
Sales
The Craftsman Way
Lean Management
Accelerated Production Program
Vehicle Pre-Wash
Vehicle Mapping
Health And Safety Compliance
Quality Standards
Employment Standards
File Closure
Microsoft Outlook
Class 5 Driver’s License
Conflict Resolution
Negotiation
Time Management
Problem Solving
Critical Thinking

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