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Added 8 mins ago
VC
Legal Counsel 3
Vancouver Coastal Health
Vancouver, BC
- $60.78 to $87.37 CAD / hour
- Full-time
Added 8 mins ago
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Logistics Specialist - Contract
Vessi
Vancouver, BC
- Full-time
Support testing and rollout of logistics process or system improvements.
Added 8 mins ago
NC
Member Associate
Northern Credit Union
Barry's Bay, ON
- Full-time
…operations. Working closely with the Member Advisors and Market Manager, the Member Associate supports the end-to-end loan process by managing and submitting documentation, maintaining…
Added 8 mins ago
PH
Social Worker - Cystic Fibrosis Clinic
Providence Healthcare
Vancouver, BC
- Temporary
…program/team, which is under the direction of the Patient Care Manager, in achieving program, patient and resident…
Added 8 mins ago
MP
Payroll Specialist
MacEwen Petroleum Inc.
Maxville, ON
- Full-time
Prepare and process biweekly payroll in either ADP, Ceridian Dayforce, or Workday, including new hires, rehires, transfers, pay changes, leave of absences, terminations and final payments,…
Added 8 mins ago
CO
Inventory Coordinator
Culligan of Canada
Hanover, ON
- Full-time
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Food Safety Team Member – General Labor (Night) - Mississauga, ON, Canada
Fortrex
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…member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring…
Added 8 mins ago
FC
Business Development Manager
Flatiron Construction Corp
Calgary, AB · Toronto, ON
- Other
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Added 8 mins ago
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Accounts Payable Clerk
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ON · Greater Toronto Area, ON
- Other
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Added 8 mins ago
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Clerical Support Associate 4 West Alternative Level of Care
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…Location: Wilson Site Labour Group: LiUNAReporting Relationship: Manager, 9 East & West Hourly Rate:…
Added 8 mins ago
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Clerical Support Associate 4 West Alternative Level of Care
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…Site Labour Group: Teamsters Clerical Reporting Relationship: Manager, 9 East & West Hourly Rate: $29.966 -…
Added 8 mins ago
HR
Clerical Support Associate Paediatric Outpatient Clinic
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…Site Labour Group: Teamsters Clerical Reporting Relationship: Manager, Paediatrics & NICUHourly Rate: $29.966 -…
Added 8 mins ago
CC
Retail Shift Leader
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Calgary, AB · Edmonton Trail, Calgary, AB
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 8 mins ago
Director, Content Marketing
Viral Nation Inc.
Canada
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Added 8 mins ago
TS
Educator
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Brampton, ON · Caledon, ON
- Part-time
Reporting to the Store Manager, the Educator is our greatest brand ambassador and a key role within our organization. The Educator is exceptional at creating intentional customer…
Added 8 mins ago
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Front Desk Agent
AccorHotel
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- Full-time
Reporting to the Front Desk Manager, responsibilities and essential job functions include, but are not limited to, the following:
Added 8 mins ago
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Profit Centre Manager
EMCO Corporation
Brampton, ON
- Full-time
As a Profit Centre Manager, you will develop and lead all business operations at the Profit Centre. The Profit Centre Manager is accountable for growing the business while sustaining…
Added 8 mins ago
D
Health, Safety and Environment (HSE Advisor)
Dexterra
Vancouver, BC
- $75,000 to $85,000 CAD / year
- Full-time
Reporting to the Sr. Manager, HSE, the HSE Advisor will mainly support Dexterra's Transit Operations portfolio and will be responsible for providing leadership, guidance, and technical…
Added 8 mins ago
PC
Construction Project Specialist
Parsons Corporation
AB · CAN AB (Virtual Office)
- Full-time
Parsons is the Main Construction Manager (MCM) for the Faro Mine Remediation Project located in the Yukon Territory. The Construction Project Specialist will support the development and…
Added 8 mins ago
Coordinator, HR
Bayshore
Calgary, AB
Human Resources Coordinator, under the direction of the HR Manager, completes day-to-day human resources activities at the Branch Office and collaborates in relevant National Service Centre…
Added 8 mins ago
AC
Senior Manager, AI Solutions
Air Canada
Toronto, ON · Dorval, QC
- Full-time
As Senior Manager, AI Solutions, you will lead a portfolio of AI solutions for one or more business domains, such as the corporate functions (HR, Legal, IT, and Procurement), and a…
Added 23 mins ago
T
Customer Expérience Associate, part time (future opportunities) - Montérégie-Estrie
TD
Longueuil, QC · Saint-Hubert, QC
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 23 mins ago
OT
Electrical Design Coordinator
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
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- Full-time
…assurance on site, while reporting to the Electrical Design…
Added 23 mins ago
HC
Audiologist/Registered Hearing Instrument Practitioner - Kemptville, ON.
HearingLife Canada
Kemptville, ON
- Full-time
Reporting to our Regional Manager, you will be responsible for delivering excellent client care demonstrated by performing the following duties and responsibilities:
Added 23 mins ago
PT
Senior Project Manager
Phair Talent Partners
Barriere, BC
- $150,000 to $180,000 CAD / year
- Full-time
Simpcw Resources Group is seeking a Senior Project Manager to lead the successful delivery of multiple major projects from initiation through to final completion. Reporting directly to the…

Craftsman Collision

Automotive Estimator

Vernon, BC, V1T 2S7, Canada

We offer competitive wages ranging from $50,000 to $63,000 annually. · Full-time

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Job details

Pay: We offer competitive wages ranging from $50,000 to $63,000 annually.
Job type: Full-time
Experience: Minimum of 1 year of relevant experience in a fast-paced, team-oriented environment;
Posting language: English
Posted: Nov 2, 2026

Original job description

We are currently seeking an Estimator for our Vernon location, in BC. We offer competitive wages ranging from $50,000 to $63,000 annually. Estimators work together with the front office team as the front line responsible for ensuring exceptional customer service and sales. They educate customers and provide clear and accurate process steps to help them navigate the claims process.

Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada – but we’re also a family that cares about the people we work with. Are you ready to reach your full potential and build a fulfilling career- while having fun along the way? Then consider joining our team of more than 500 ambitious people who share our commitment to excellence.

KEY RESPONSIBILITIES

Provides the highest levels of customer service, both internally and externally, with the goal of continuously improving the customer experience.
Resolves customer service concerns and escalates to the Shop Manager where appropriate;
Determines customer needs including estimate, repair booking and transportation requirements;
Proactively takes steps to reduce customer effort;
Interacts with customers in a professional and approachable manner;
Educates customers about claims and repair process;
Book estimate appointments over the phone when necessary;
Provides prompt service to all walk-in customers;
Inspect and reviews vehicles for damage for the purposes of providing an estimate;
Utilizes Mitchell, Audatex and ALLDATA software to prepare estimates;
Determines when a vehicle qualifies for the Craftsman Accelerated Production Program;
Ensures vehicle pre-wash and mapping is complete as per The Craftsman Way;
Prepares final bill for customer the day prior to vehicle pick-up as needed;
Identifies and capitalizes on opportunities for sales;
Works with the Shop Manager to ensure that operations are compliant with all provincial and national regulatory standards pertaining to health and safety, quality and employment standards;
Supports compliance with internal policies, procedures and guidelines to promote their consistent application within the Company;
Contributes to the goal of closing all files within 24 hours of vehicle delivery;
Supports company standards in SPARKLE, safety and security;
Represents and promotes the Craftsman Collision brand in a positive manner aligned with stated values in all dealings internal and external; and
Other duties as assigned.

Requirements

To be successful in this role the ideal candidate will have:

Minimum of 1 year of relevant experience in a fast-paced, team-oriented environment;
Post-secondary degree or diploma in a related field preferred; a combination of education and relevant experience will also be considered;
Experience in Mitchell Estimating, Audatex, ALLDATA an asset;
Understanding of insurance policy and procedure;
Basic knowledge of The Craftsman Way or lean management processes an asset;
Strong verbal, written and listening skills;
A well-defined sense of diplomacy, including negotiation and conflict resolution skills;
Demonstrated time management, problem solving, critical thinking and sound judgement skills;
Strong interpersonal skills with customer service-oriented attitude;
Proactive, detailed and organized;
Proficient in Outlook with the ability and willingness to learn new applications;
Demonstrated desire and aptitude for learning and development;
Must have a valid class 5 driver's license with a clean driver’s abstract over the last 3 years;
Must be legally entitled to work in Canada with no restrictions.

Benefits

Valuable perks like:

Extended health
Professional development,
Certified training

Your resume should clearly outline how your qualifications & experience fit this position.

Thank you for your interest in Craftsman Collision.

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More about this job

Responsibilities

Inspect vehicles for damage and prepare repair estimates using Mitchell, Audatex, and ALLDATA, while helping customers understand claims and repair processes. Provide front-office customer service, support sales and shop compliance, and help ensure repair files are closed promptly.

Requirements

Candidates need at least one year of relevant experience in a fast-paced, team-oriented environment; a related post-secondary degree or diploma is preferred, though equivalent education and experience may be considered. The role also requires strong communication and customer service skills, proficiency with Outlook and willingness to learn other applications, and a valid Class 5 driver’s license with a clean three-year abstract; candidates must be legally entitled to work in Canada without restrictions.

Skills

Customer Service
Automotive Damage Inspection
Estimating
Insurance Claims Process
Sales
Conflict Resolution
Negotiation
Time Management
Problem Solving
Critical Thinking
Written Communication
Verbal Communication
Listening
Organization
Microsoft Outlook
Attention to Detail

Benefits

Extended Health
Professional Development
Certified Training

Visa sponsorship

Not detected in the job text

Keywords

Automotive Estimating
Auto Body Repair
Mitchell Estimating
Audatex
ALLDATA
Insurance Claims
Vehicle Damage Inspection
Repair Booking
Customer Service
Sales
The Craftsman Way
Lean Management
Accelerated Production Program
Vehicle Pre-Wash
Vehicle Mapping
Health And Safety Compliance
Quality Standards
Employment Standards
File Closure
Microsoft Outlook
Class 5 Driver’s License
Conflict Resolution
Negotiation
Time Management
Problem Solving
Critical Thinking

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