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Added 13 mins ago
SH
Cook -Cuisinier(ère)- Repost
Southern Health-Santé Sud
Ste. Anne, MB
- Full-time
Minimum one (1) year full time health care food service experience or institutional cooking experience.
Added 13 mins ago
MB
Montanas Kitchen Manager assistant
Montanas BBQ & Bar
Fort McMurray, AB
- Full-time
Montana's is hiring a Kitchen Manager assistant at our Fort McMurray location!
Added 14 mins ago
Retail Manager - Lively
Brewers Retail Inc
Sudbury, ON · Lively, Onta
We are currently searching for a Retail Store Manager, reporting to the District Manager. This vacancy is a full-time, permanent opportunity. The Store Manager plays a critical part in…
Added 14 mins ago
TH
Hardware Associate: Full Time - SAANICH
The Home Depot
Saanich, BC
- Full-time
Using empowerment program when necessary to satisfy customers
Added 14 mins ago
T
Account Manager II, Business Banking
TD
Concord, ON
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 14 mins ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 27 mins ago
FH
Front Desk Agent
Fairmont Hotels & Resorts
Banff, AB
- Full-time
Subsidized staff accommodation provided on-site for full time status employees.
Added 27 mins ago
C
CFAA Fire Alarm Technician - Project Focused
Convergint
Calgary, AB
- Full-time
Job Description: Convergint is looking for a full-time, team-oriented, results-driven Fire Alarm Technician to join our amazing culture in our Calgary location. As the Fire Alarm…
Added 27 mins ago
SH
Cook - Cuisinier(ère)
Southern Health-Santé Sud
St. Claude, MB
- Full-time
Minimum one (1) year full time health care food service experience or institutional cooking experience.
Added 27 mins ago
GO
Manager Financial Operations and Analytics
Government of Manitoba
Winnipeg, MB
- Full-time
…systems, project structures, and reporting tools to support program delivery and decision-making. The position works collaboratively with internal and external partners to ensure compliance…
Added 28 mins ago
Manager, Ethics and Integrity Program
WSP
Montreal, QC
Lead the full lifecycle of the Global ethics training program, including the development and evolution of the annual Code of Conduct Refresher e-learning and new-hire Code of Conduct…
Added 28 mins ago
E
Senior Financial Analyst
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
Reporting to the Finance Manager, the Senior Financial Analyst will be responsible for supporting accounting activities, month end close, reconciliation and variance analysis with an aim to…
Added 34 mins ago
Manager Financial Operations and Analytics
Department of Transportation and Infrastructure
Winnipeg, MB
…systems, project structures, and reporting tools to support program delivery and decision-making. The position works collaboratively with internal and external partners to ensure compliance…
Added 43 mins ago
'
Commercial Sales Training Manager
''
Toronto, ON
- Full-time
Position Title: Commercial Sales Training Manager
Added 43 mins ago
SD
Merchandiser, Hourly Full Time Evening
Shoppers Drug Mart
Victoria, BC
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 57 mins ago
MH
Bilingual Legal & Debt Resolution Specialist
Mitsubishi HC Capital Canada
Burlington, ON
- $58,290 to $108,290 CAD / year
- Full-time
Reporting to the Manager, Legal & Debt Resolution, the Legal & Debt Resolution Specialist is responsible for more complex written off and delinquent files, all over Canada, recommending…
Added 58 mins ago
S
Home Health Care - Specialist Rehab Product
Sobeys
St. John's, NL
- Full-time
Participate with manager on planning and forecasting sales and growth areas for the business
Added 58 mins ago
LC
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Victoria, BC
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 58 mins ago
HS
Senior Advisor, Psychological Health & Safety (PHS)
Health Shared Services
AB · Alberta, Canada
- Full-time
…high-impact, & often sensitive workplace matters. Reporting to the Manager, you'll help develop & advance programs, & practices that support PHS. Your work will include: Partnering with…
Added 58 mins ago
FH
Licensed Practical Nurse, Full Scope - Langley Memorial Hospital
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $32.84 to $44.96 CAD / hour
- Full-time
We are currently hiring for a Relief Full Time Licensed Practical Nurse to join our team at Langley Memorial Hospital located in Langley, BC. This relief role is available until May 2028 or…
Added 58 mins ago
HM
Restaurant Manager (Maître d’Hôtel)
Hôtel Mont Gabriel, une propriété Tribute Portfolio
Sainte-Adèle, QC
- Full-time
…access to health professionals through the Employee Assistance Program. You will have personal days and vacations scheduled according to the department and hotel you join. Additionally, a…
Added 58 mins ago
SD
Specialist, Bilingual Patient Care
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
…collaboratively with other Patient Care Specialists and a Case Manager/Field Case Manager for a designated territory, dependent on the program. The superior end to end support provided by…
Added 58 mins ago
TB
Accounts Payable Analyst, TBS
The Beer Store
Bolton, ON
- Full-time
We are currently searching for an Accounts Payable Analyst, reporting to the Manager, Shared Services. This vacancy is a full-time, permanent opportunity. The Accounts Payable Analyst is…
Added 58 mins ago
TT
Quality Specialist - Nuclear
Tetra Tech
Pickering, ON
- Full-time
Discover your full potential. At Tetra Tech, we are collaborating with industry-leading experts for a sustainable future for our world. We combine consulting and engineering with advanced…
Added 58 mins ago
EA
Director, PE Business Partner - Mobile
Electronic Arts (EA)
Vancouver, BC
- Full-time
…stakeholders on best practices in change management. Orchestrate full circle review of change impact to ensure change…

Craftsman Collision

Automotive Estimator

Vernon, BC, V1T 2S7, Canada

We offer competitive wages ranging from $50,000 to $63,000 annually. · Full-time

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Job details

Pay: We offer competitive wages ranging from $50,000 to $63,000 annually.
Job type: Full-time
Experience: Minimum of 1 year of relevant experience in a fast-paced, team-oriented environment;
Posting language: English
Posted: Nov 2, 2026

Original job description

We are currently seeking an Estimator for our Vernon location, in BC. We offer competitive wages ranging from $50,000 to $63,000 annually. Estimators work together with the front office team as the front line responsible for ensuring exceptional customer service and sales. They educate customers and provide clear and accurate process steps to help them navigate the claims process.

Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada – but we’re also a family that cares about the people we work with. Are you ready to reach your full potential and build a fulfilling career- while having fun along the way? Then consider joining our team of more than 500 ambitious people who share our commitment to excellence.

KEY RESPONSIBILITIES

Provides the highest levels of customer service, both internally and externally, with the goal of continuously improving the customer experience.
Resolves customer service concerns and escalates to the Shop Manager where appropriate;
Determines customer needs including estimate, repair booking and transportation requirements;
Proactively takes steps to reduce customer effort;
Interacts with customers in a professional and approachable manner;
Educates customers about claims and repair process;
Book estimate appointments over the phone when necessary;
Provides prompt service to all walk-in customers;
Inspect and reviews vehicles for damage for the purposes of providing an estimate;
Utilizes Mitchell, Audatex and ALLDATA software to prepare estimates;
Determines when a vehicle qualifies for the Craftsman Accelerated Production Program;
Ensures vehicle pre-wash and mapping is complete as per The Craftsman Way;
Prepares final bill for customer the day prior to vehicle pick-up as needed;
Identifies and capitalizes on opportunities for sales;
Works with the Shop Manager to ensure that operations are compliant with all provincial and national regulatory standards pertaining to health and safety, quality and employment standards;
Supports compliance with internal policies, procedures and guidelines to promote their consistent application within the Company;
Contributes to the goal of closing all files within 24 hours of vehicle delivery;
Supports company standards in SPARKLE, safety and security;
Represents and promotes the Craftsman Collision brand in a positive manner aligned with stated values in all dealings internal and external; and
Other duties as assigned.

Requirements

To be successful in this role the ideal candidate will have:

Minimum of 1 year of relevant experience in a fast-paced, team-oriented environment;
Post-secondary degree or diploma in a related field preferred; a combination of education and relevant experience will also be considered;
Experience in Mitchell Estimating, Audatex, ALLDATA an asset;
Understanding of insurance policy and procedure;
Basic knowledge of The Craftsman Way or lean management processes an asset;
Strong verbal, written and listening skills;
A well-defined sense of diplomacy, including negotiation and conflict resolution skills;
Demonstrated time management, problem solving, critical thinking and sound judgement skills;
Strong interpersonal skills with customer service-oriented attitude;
Proactive, detailed and organized;
Proficient in Outlook with the ability and willingness to learn new applications;
Demonstrated desire and aptitude for learning and development;
Must have a valid class 5 driver's license with a clean driver’s abstract over the last 3 years;
Must be legally entitled to work in Canada with no restrictions.

Benefits

Valuable perks like:

Extended health
Professional development,
Certified training

Your resume should clearly outline how your qualifications & experience fit this position.

Thank you for your interest in Craftsman Collision.

Apply About employer

More about this job

Responsibilities

Inspect vehicles for damage and prepare repair estimates using Mitchell, Audatex, and ALLDATA, while helping customers understand claims and repair processes. Provide front-office customer service, support sales and shop compliance, and help ensure repair files are closed promptly.

Requirements

Candidates need at least one year of relevant experience in a fast-paced, team-oriented environment; a related post-secondary degree or diploma is preferred, though equivalent education and experience may be considered. The role also requires strong communication and customer service skills, proficiency with Outlook and willingness to learn other applications, and a valid Class 5 driver’s license with a clean three-year abstract; candidates must be legally entitled to work in Canada without restrictions.

Skills

Customer Service
Automotive Damage Inspection
Estimating
Insurance Claims Process
Sales
Conflict Resolution
Negotiation
Time Management
Problem Solving
Critical Thinking
Written Communication
Verbal Communication
Listening
Organization
Microsoft Outlook
Attention to Detail

Benefits

Extended Health
Professional Development
Certified Training

Visa sponsorship

Not detected in the job text

Keywords

Automotive Estimating
Auto Body Repair
Mitchell Estimating
Audatex
ALLDATA
Insurance Claims
Vehicle Damage Inspection
Repair Booking
Customer Service
Sales
The Craftsman Way
Lean Management
Accelerated Production Program
Vehicle Pre-Wash
Vehicle Mapping
Health And Safety Compliance
Quality Standards
Employment Standards
File Closure
Microsoft Outlook
Class 5 Driver’s License
Conflict Resolution
Negotiation
Time Management
Problem Solving
Critical Thinking

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