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Added 8 mins ago
CH
Coordinator, Guest Logistics
CMH Heli-Skiing & Summer Adventures
AB · Alberta, Canada
- Full-time
An opportunity to grow and learn in a work environment that promotes feedback and development.
Added 8 mins ago
IH
Project Lead | Evaluation
Interior Health Authority
Kelowna, BC
- Part-time
Provides leadership and direction to projects, including the development of project teams, for high priority IH and provincial Health & Housing initiatives, under the direction of the…
Added 8 mins ago
IH
Manager | Clinical Operations
Interior Health Authority
Kelowna, BC
- Full-time
The Manager, Clinical Operations is accountable for ensuring excellence in the provision of patient centered care within a defined clinical area(s). The Manager, Clinical Operations…
Added 8 mins ago
SQ
Manager, Supplier Strategy & Integration
Sunlife Québec
Montreal, QC
- Full-time
Accountabilities also include the development of guidelines, procedures and reporting to ensure efficient and systematic control and management of ongoing supplier relationships. The…
Added 8 mins ago
U
Industrial Project Manager, Mechanical
UPTIME
Surrey, BC
- Full-time
Reporting to the Senior Project Manager, the Industrial Project Manager, Mechanical is responsible for driving projects from inception to completion. By partnering with internal resources…
Added 8 mins ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
Added 8 mins ago
RH
Corporate Finance Manager
Robert Half
Vancouver, BC
- Full-time
Our mid sized public practice client is seeking a Manager or Senior Manager, Valuations & Corporate Finance.
Added 8 mins ago
LC
Finance Manager
LaSalle College Vancouver
Vancouver, BC
- Full-time
Reporting to the Acting President as well as Finance Manager, the incumbent is responsible for developing, negotiating and finalizing financial aid plans consistent with LaSalle College…
Added 8 mins ago
B
Electrical Drafter
BPA
AB · Greater Edmonton Metropolitan Area
- Full-time
Keep the project manager informed of all circumstances that could affect projects or clients.
Added 9 mins ago
AE
AE - Associate Selling Team Leader (Associate Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
…feedback through real-time coaching. You make team touch bases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's…
Added 9 mins ago
R&
Interchange Assistant Manager
Ruth & Naomi's Mission
Chilliwack, BC
- Full-time
Ruth & Naomi's Mission is looking for a motivated and dependable Interchange Assistant Manager to join our Supportive Housing team!
Added 23 mins ago
BE
Inside Sales Associate
BoldHouse Executive Search
Mississauga, ON
- $60,000 to $70,000 CAD / year
- Full-time
…Mississauga team to keep pace. You will work with a regional manager who invests in coaching and in building the team. You'll look after your customers well and look for more: other…
Added 23 mins ago
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Server, Full-Time (Parental Leave Contract | November 2026 - June 2027)
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
- Temporary
Our Culture is strongly rooted in diversity, inclusion, professional growth and development - over 60% of promotions are from within. We are committed to empowering ambitious individuals to…
Added 23 mins ago
UO
Clinical Research Assistant
University of British Columbia
Vancouver, BC · UBCV | UBC Hospital - Purdy Pavilion (PPAV)
- Part-time
Provide clinical input to the research and development team to support the design and refinement of study tools.
Added 38 mins ago
CH
Driver, Revelstoke (Winter 2026/27)
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
An opportunity to grow and learn in a work environment that promotes feedback and development.
Added 38 mins ago
CH
Food & Beverage Manager
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
An opportunity to grow and learn in a work environment that promotes feedback and development.
Added 38 mins ago
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Transfer Coordinator, Kelowna (Winter 2026/27)
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
An opportunity to grow and learn in a work environment that promotes feedback and development.
Added 38 mins ago
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Training Lead, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
Reporting to the Manager, Communications and Training, the Training Lead is an innovator, knowledge translator, facilitator and change agent responsible for developing and delivering…
Added 38 mins ago
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Clinical Research and Trials Coordinator, Research Clinical Trials - BC Cancer - Vancouver
Provincial Health Services Authority
Vancouver, BC
- Part-time
Coordinate, organize and perform special work assignment and project, including chart reviews, database development and surveys, to ensure the objectives of the assignments/projects are met…
Added 38 mins ago
IW
District Vice-President
IG Wealth Management
Quebec, QC
- Full-time
Working with the Business Development Manager (Internal Wholesaler) to maximize sales potential by delegating projects and coordinating workload with them
Added 38 mins ago
IW
Senior Manager, Business Development
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Role: As the Senior Manager, Business Development, you will be a hands-on, internally focused member of the Business Development team. You will lead the planning and delivery of advisor…
Added 38 mins ago
IW
Senior Manager, Business Development
IG Wealth Management
BC · British Columbia, Canada
- Full-time
The Role: As the Senior Manager, Business Development, you will be a hands-on, internally focused member of the Business Development team. You will lead the planning and delivery of advisor…
Added 38 mins ago
IW
Senior Manager Real Estate Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 38 mins ago
KE
Labourer
KBL Environmental Ltd.
Whitehorse, YT
- Full-time
Paid training and development opportunities, Manager training program, formal Employee Recognition program
Added 38 mins ago
IW
Manager, HNW Brand Experience (12 Month Contract)
IG Wealth Management
MB · Manitoba, Canada
- Contract
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…

Craftsman Collision

Automotive Estimator

Kamloops, BC, V2C 1A6, Canada

We offer competitive wages ranging from $56,000 to $63,000 annually. · Full-time

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Job details

Pay: We offer competitive wages ranging from $56,000 to $63,000 annually.
Job type: Full-time
Experience: Minimum of 1 year of relevant experience in a fast-paced, team-oriented environment;
Posting language: English
Posted: Nov 2, 2026

Original job description

We are currently seeking an Estimator for our Kamloops location, in BC. We offer competitive wages ranging from $56,000 to $63,000 annually. Estimators work together with the front office team as the front line responsible for ensuring exceptional customer service and sales. They educate customers and provide clear and accurate process steps to help them navigate the claims process.

Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada – but we’re also a family that cares about the people we work with. Are you ready to reach your full potential and build a fulfilling career- while having fun along the way? Then consider joining our team of more than 500 ambitious people who share our commitment to excellence.

KEY RESPONSIBILITIES

Provides the highest levels of customer service, both internally and externally, with the goal of continuously improving the customer experience.
Resolves customer service concerns and escalates to the Shop Manager where appropriate;
Determines customer needs including estimate, repair booking and transportation requirements;
Proactively takes steps to reduce customer effort;
Interacts with customers in a professional and approachable manner;
Educates customers about claims and repair process;
Book estimate appointments over the phone when necessary;
Provides prompt service to all walk-in customers;
Inspect and reviews vehicles for damage for the purposes of providing an estimate;
Utilizes Mitchell, Audatex and ALLDATA software to prepare estimates;
Determines when a vehicle qualifies for the Craftsman Accelerated Production Program;
Ensures vehicle pre-wash and mapping is complete as per The Craftsman Way;
Prepares final bill for customer the day prior to vehicle pick-up as needed;
Identifies and capitalizes on opportunities for sales;
Works with the Shop Manager to ensure that operations are compliant with all provincial and national regulatory standards pertaining to health and safety, quality and employment standards;
Supports compliance with internal policies, procedures and guidelines to promote their consistent application within the Company;
Contributes to the goal of closing all files within 24 hours of vehicle delivery;
Supports company standards in SPARKLE, safety and security;
Represents and promotes the Craftsman Collision brand in a positive manner aligned with stated values in all dealings internal and external; and
Other duties as assigned.

Requirements

To be successful in this role the ideal candidate will have:

Minimum of 1 year of relevant experience in a fast-paced, team-oriented environment;
Post-secondary degree or diploma in a related field preferred; a combination of education and relevant experience will also be considered;
Experience in Mitchell Estimating, Audatex, ALLDATA an asset;
Understanding of insurance policy and procedure;
Basic knowledge of The Craftsman Way or lean management processes an asset;
Strong verbal, written and listening skills;
A well-defined sense of diplomacy, including negotiation and conflict resolution skills;
Demonstrated time management, problem solving, critical thinking and sound judgement skills;
Strong interpersonal skills with customer service-oriented attitude;
Proactive, detailed and organized;
Proficient in Outlook with the ability and willingness to learn new applications;
Demonstrated desire and aptitude for learning and development;
Must have a valid class 5 driver's license with a clean driver’s abstract over the last 3 years;
Must be legally entitled to work in Canada with no restrictions.

Benefits

Valuable perks like:

Extended health
Professional development,
Certified training

Your resume should clearly outline how your qualifications & experience fit this position.

Thank you for your interest in Craftsman Collision.

Apply About employer

More about this job

Responsibilities

The Estimator is responsible for providing exceptional customer service, educating clients on the claims process, and preparing accurate vehicle damage estimates. They also manage repair bookings, identify sales opportunities, and ensure shop operations comply with safety and quality standards.

Requirements

Candidates should have at least one year of experience in a fast-paced environment and possess strong interpersonal and technical skills. A valid class 5 driver's license and the legal right to work in Canada are mandatory requirements.

Skills

Customer service
Sales
Vehicle inspection
Estimate preparation
Mitchell
Audatex
ALLDATA
Claims processing
Negotiation
Conflict resolution
Time management
Problem solving
Critical thinking
Outlook
Interpersonal skills
Communication

Benefits

Extended health
Professional development
Certified training

Visa sponsorship

Not detected in the job text

Keywords

Automotive Estimator
Auto body repair
Claims process
Mitchell
Audatex
ALLDATA
Vehicle inspection
Customer service
Sales
Shop management
Health and safety
Lean management
Outlook
Negotiation
Conflict resolution
Driver's license
Craftsman Collision
Repair booking
Quality standards
Regulatory compliance

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