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Added 2 mins ago
S
Full Time Assistant Meat Manager - Hillside Location
Sobeys
Victoria, BC
- Full-time
We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and…
Added 2 mins ago
CL
Resident Advisor
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Kamloops, BC
- Full-time
Residence Life Staff Property Training Program (1-3 weeks in August); and
Added 3 mins ago
T
Senior Program Manager, Talent Development
Twilio
Remote, Canada
- Full-time
- Remote
This position is needed to design and deliver high-impact talent development experiences for Twilions globally, driving skills development and enabling professional excellence. Acting as a…
Added 17 mins ago
D
Manager, Project Delivery, Data and Analytics
Desjardins
Montréal-Ouest, QC
- Full-time
The data and analytics sector plays a strategic role in data valorization, development of analytics capabilities and artificial intelligence within Desjardins. As the sector undergoes a…
Added 17 mins ago
AA
Chef/Cheffe de Projets, Contrôle des Matières / Project Manager , Material Control
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Montreal, QC
- Full-time
The A220 commercial aircraft program is seeking a Project Manager - Materials Control to join our Materials Control team based in Mirabel (Quebec, Canada), where you will work jointly with…
Added 17 mins ago
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Team Lead, Billing & Payment Services
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Montreal, QC
- Full-time
Opportunities to grow your career through continuous learning, coaching, networking, and development programs.
Added 17 mins ago
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Client Services Associate - January 2027
proSapient
Toronto, ON
- $55,000 to $75,000 CAD / year
- Full-time
proSapient is an innovative Expert Network and primary research platform, connecting clients with industry experts who provide the specialized knowledge and insights needed to make informed…
Added 17 mins ago
AU
Coordinator, Mental Health & Wellness
Algoma University
Brampton, ON
- $82,387 to $102,983 CAD / year
- Full-time
Algoma University has an existing vacancy in the position of Mental Health & Wellness Coordinator. Reporting to the Manager, Student Wellbeing, the Mental Health and Wellness Coordinator…
Added 17 mins ago
CG
Registered Nurse - Operating Room - Temporary Part-Time (2026-229)
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Collingwood, ON
- Part-time
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Reports to: Manager, Perioperative and Obstetrics Services
Added 17 mins ago
PM
Clinical Education Manager
Pride Mobility Products Corporation
Canada
- Full-time
Work with the Corporate Education Department (aka Pride Learning Institute) to oversee the training and development of presentations and materials for the annual activities, and ensure all…
Added 17 mins ago
ML
Senior Manager, HR Ops & Labour Relations
Maple Leaf Foods Inc
Mississauga, ON
- $122,000 to $172,000 CAD / year
- Full-time
Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional…
Added 17 mins ago
CL
Organizational Design Consultant
Community Living BC
Vancouver, BC
- Full-time
Reporting to the Manager, Organizational Design, Compensation & People Analytics, this role offers an opportunity to influence how work is organized across CLBC, helping teams operate…
Added 17 mins ago
NB
Regional Administrative Manager
National Bank of Canada
Calgary, AB
- Full-time
The Bank values continuous development and internal mobility. Our personalized training programs, based on learning through action, allow you to master your role and develop new areas of…
Added 17 mins ago
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Program Supervisor - ExCel
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Calgary, AB
- Full-time
Along with the program manager, ensure that the budget is reviewed and adhered to
Added 17 mins ago
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Patient Care Coordinator, BC Mental Health and Substance Use Services
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Vancouver, BC
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In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at…
Added 17 mins ago
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Assistant General Manager
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- Full-time
Be responsible for timely progress through the Restaurant Leader Certification Program, taking on additional responsibilities as learning and skill enhancements occur
Added 17 mins ago
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Technician, Radio
Conestoga College
Kitchener, ON
- Full-time
Commitment to continuous learning and professional development, including the willingness to acquire new skills and adapt to evolving technologies and departmental needs
Added 17 mins ago
TU
Academic and Career Advisor
The University of British Columbia
Kelowna, BC
- $7,158.42 to $10,292.25 CAD / month
- Part-time
UBCO | Program Support | Academic and Career Advising
Added 17 mins ago
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Administration Assistant (Contract)
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Prince George, BC
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Access to experienced subject matter experts who provide mentorship and hands‑on learning.
Added 17 mins ago
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Resident Advisor
Campus Living Centres
Kingston, ON
- Full-time
Residence Life Staff Property Training Program (1-3 weeks in August); and
Added 17 mins ago
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Shift Leader / Restaurant Manager - LOCAL Public Eatery, South Common
LOCAL Public Eatery
AB · Edmonton, AB
- Full-time
The LOCAL Public Eatery Accelerated Leadership Program is a fast-tracked leadership exploration program for those with skills to offer from previous experiences. Throughout this program,…
Added 17 mins ago
ML
Project Manager
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional…
Added 18 mins ago
RC
Inside Sale Representative (Représentant(e) des ventes internes)
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Montreal, QC
- Full-time
Learning and development opportunities and tuition reimbursement
Added 18 mins ago
TC
Program Manager, Full-Time
Taproot Community Support Services
Nanaimo, BC
- Full-time
Working within MCFD, Child and Youth Mental Health (CYMH) and Children and Youth with Support Needs (CYSN) frameworks, the Program Manager will be responsible for building a strong team…
Added 18 mins ago
AC
Backend Software Developer
ATS Corporation
Cambridge, ON
- $36.54 to $50.24 CAD / hour
- Full-time
Continuous learning and career growth with global mobility opportunities.

Craftsman Collision

Automotive Estimator - NOC72411

Duncan, BC, V9L 6W4, Canada

We offer a competitive salary of $70,845 annually. · Full-time

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Job details

Pay: We offer a competitive salary of $70,845 annually.
Job type: Full-time
Experience: Minimum of 1 year of relevant experience in a fast-paced, team-oriented environment;
Posting language: English
Posted: Oct 29, 2026

Original job description

We are currently seeking an Automotive Estimator servicing our various locations on Vancouver Island. We offer a competitive salary of $70,845 annually. Estimators work together with the front office team as the front line responsible for ensuring exceptional customer service and sales. They educate customers and provide clear and accurate process steps to help them navigate the claims process.

Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada – but we’re also a family that cares about the people we work with. Are you ready to reach your full potential and build a fulfilling career- while having fun along the way? Then consider joining our team of more than 500 ambitious people who share our commitment to excellence.

KEY RESPONSIBILITIES

Provides the highest levels of customer service, both internally and externally, with the goal of continuously improving the customer experience.
Resolves customer service concerns and escalates to the Shop Manager where appropriate;
Determines customer needs including estimate, repair booking and transportation requirements;
Proactively takes steps to reduce customer effort;
Interacts with customers in a professional and approachable manner;
Educates customers about claims and repair process;
Book estimate appointments over the phone when necessary;
Provides prompt service to all walk-in customers;
Inspect and reviews vehicles for damage for the purposes of providing an estimate;
Utilizes Mitchell, Audatex and ALLDATA software to prepare estimates;
Determines when a vehicle qualifies for the Craftsman Accelerated Production Program;
Ensures vehicle pre-wash and mapping is complete as per The Craftsman Way;
Prepares final bill for customer the day prior to vehicle pick-up as needed;
Identifies and capitalizes on opportunities for sales;
Works with the Shop Manager to ensure that operations are compliant with all provincial and national regulatory standards pertaining to health and safety, quality and employment standards;
Supports compliance with internal policies, procedures and guidelines to promote their consistent application within the Company;
Contributes to the goal of closing all files within 24 hours of vehicle delivery;
Supports company standards in SPARKLE, safety and security;
Represents and promotes the Craftsman Collision brand in a positive manner aligned with stated values in all dealings internal and external; and
Other duties as assigned.

Requirements

To be successful in this role the ideal candidate will have:

Minimum of 1 year of relevant experience in a fast-paced, team-oriented environment;
Post-secondary degree or diploma in a related field preferred; a combination of education and relevant experience will also be considered;
Experience in Mitchell Estimating, Audatex, ALLDATA an asset;
Understanding of insurance policy and procedure;
Basic knowledge of The Craftsman Way or lean management processes an asset;
Strong verbal, written and listening skills;
A well-defined sense of diplomacy, including negotiation and conflict resolution skills;
Demonstrated time management, problem solving, critical thinking and sound judgement skills;
Strong interpersonal skills with customer service-oriented attitude;
Proactive, detailed and organized;
Proficient in Outlook with the ability and willingness to learn new applications;
Demonstrated desire and aptitude for learning and development;
Must have a valid class 5 driver's license with a clean driver’s abstract over the last 3 years;
Must be legally entitled to work in Canada with no restrictions.

Benefits

Valuable perks like:

Extended health
Professional development,
Certified training

Your resume should clearly outline how your qualifications & experience fit this position.

Thank you for your interest in Craftsman Collision.

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More about this job

Responsibilities

Provide customer service throughout the claims and repair process, assess vehicle damage, prepare estimates using industry software, and coordinate appointments and repair-related requirements. Support sales, regulatory and company-policy compliance, timely file closure, and the company’s service, safety, and quality standards.

Requirements

Candidates need at least one year of relevant experience, strong customer-service and communication skills, and sound organizational, problem-solving, and judgment abilities. A related post-secondary degree or diploma is preferred; familiarity with estimating software and insurance procedures is an asset, and a valid Class 5 driver’s license with a clean three-year abstract and unrestricted Canadian work eligibility are required.

Skills

Customer Service
Automotive Damage Inspection
Automotive Estimating
Mitchell Estimating
Audatex
ALLDATA
Insurance Claims
Sales
Conflict Resolution
Negotiation
Time Management
Problem Solving
Critical Thinking
Written Communication
Interpersonal Skills
Microsoft Outlook

Benefits

Extended Health
Professional Development
Certified Training

Visa sponsorship

Not detected in the job text

Keywords

Automotive Estimating
Automotive Collision Repair
Vehicle Damage Inspection
Mitchell Estimating
Audatex
ALLDATA
Insurance Claims
Customer Service
Sales
Repair Booking
Transportation Requirements
Claims Process
Estimate Appointments
Final Billing
Accelerated Production Program
Vehicle Pre-Wash
Vehicle Mapping
The Craftsman Way
Lean Management
Health And Safety Compliance
Quality Standards
Employment Standards
Conflict Resolution
Negotiation
Microsoft Outlook
Class 5 Driver’s License

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