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Added 14 mins ago
MD
Business Support Specialist - State Prog Admin Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…and events, keep important records organized, and make sure staff have what they need to do their work. This is a key role on the team that supports purchasing, hiring logistics, technology…
Added 14 mins ago
PL
Director of Advocacy - Neighborhood Legal Services
Pennsylvania Legal Aid Network, Inc.
Legal, AB
- Volunteer
…systemic and impact advocacy initiatives, develops innovative service delivery models, and ensures compliance with Legal Services Corporation (LSC) regulations and other funding…
Added 14 mins ago
AO
Educational Projects & Systems Manager
Autism Ontario
Toronto, ON
- Full-time
…implementation and management of educational content creation, providing leadership and operational oversight across the full lifecycle of educational projects, from project planning to…
Added 14 mins ago
AR
Royal Service Manager
Algonquin Resort
St. Andrews, NB
- Full-time
Drive Enhanced Service culture, ensuring that team is able to answer guest enquiries, meet guest need, and complete service recovery without having to forward the call.
Added 28 mins ago
KP
Community Association Manager - New Project Development
Keystone Pacific Property Management
ON · Ontario, Canada
- Full-time
…expectations. We set ourselves apart by providing an excellent level of service to our team members and…
Added 28 mins ago
C&
Property Claims Supervisor
Crawford & Company (Canada) Inc.
AB · Edmonton, AB
- Full-time
…oversee day-to-day operations, guide team members, support service excellence, and help create a collaborative environment where people can do their best work. Occasional travel to other…
Added 28 mins ago
W
Business Analyst
Wiraa
Canada
- Full-time
…government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages, and…
Added 28 mins ago
Manager Facilities Analysis & Technical Services
CAMH
Toronto, ON
…professionals is committed to providing the highest possible level of service to all stakeholders. Through collaboration, innovation, and a shared commitment to excellence, we deliver…
Added 28 mins ago
Retail Experience Lead
Fire & Flower Inc.
Edmonton, AB
…members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting…
Added 28 mins ago
Retail Experience Lead
Fire & Flower Inc.
Mississauga, ON
…members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting…
Added 28 mins ago
Retail Experience Lead
Fire & Flower Inc.
Winnipeg, MB
…members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting…
Added 28 mins ago
Prepared Foods - Clerk Department Second Deli
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Elmsdale, NS
Provide customers with friendly and professional service. Fulfill duties for all areas of the Deli/ A La Carte Department. Supervise the Deli/A La Carte Department and staff in the absence…
Added 28 mins ago
M
Senior Manager, Project Delivery - Track
Metrolinx
Toronto, ON
- Full-time
…Manager, Project Delivery to join the team! You will provide leadership and direction for the design, development, and execution of capital infrastructure along the GO Transit network. You…
Added 28 mins ago
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Quality Assurance Manager
Titan Trailers
Tillsonburg, ON
- Full-time
Provide leadership developing and directing QA and quality improvement initiatives for all Titan Trailers products and services.
Added 44 mins ago
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Regional Safety Trainer /H&S Trainer
Battlefield Equipment Rentals
Winnipeg, MB
- Full-time
Be the face of our health and safety department by engaging with staff and customers through phone, email, and face-to-face interactions with a professional attitude.
Added 44 mins ago
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Regional Safety Trainer /H&S Trainer
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Sudbury, ON
- Full-time
Be the face of our health and safety department by engaging with staff and customers through phone, email, and face-to-face interactions with a professional attitude.
Added 58 mins ago
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Absence, Time Tracking & Payroll Lead, BC Health Workday
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- Full-time
Reporting to the Manager, Business Function Products, the Functional Lead is responsible for providing leadership within their assigned functional area for implementation of the new BC…
Added 58 mins ago
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Senior Business Analyst, Business Functions, BC Health Workday
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BC · British Columbia, Canada
- Full-time
Advises program leadership on strategic initiatives by leading feasibility studies, business process reviews, and technology assessments. This includes identifying system and operational…
Added 58 mins ago
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Manager, Business Function Products, BC Health Workday
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BC · British Columbia, Canada
- Full-time
…levels of the organization. The Manager will provide strategic leadership through high-level discussions, project presentations, and cross-organizational decision-making, while also acting…
Added 58 mins ago
UO
Director, Administration
University of Victoria
Victoria, BC
- Full-time
The DA is also responsible for advising, guiding, supporting and coordinating Faculty-wide staff human resources management, including workforce planning, ensuring consistency with all…
Added 58 mins ago
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Project Leadership. Community Impact. Career Growth.
Added 58 mins ago
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General Practitioner in Radiation Oncology - BC Cancer - Victoria
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- Full-time
…interested in working in the role part-time on a permanent basis. Service contract and salary options are…
Added 58 mins ago
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Branch Manager - Level II
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Monitor performance, ensure compliance, and oversee staff scheduling to meet service delivery and efficiency targets. What you'll bring:
Added 58 mins ago
PH
Manager, Clinical ServicesProgram Operations
Provincial Health Services Authority
Victoria, BC
- Full-time
…with a Medical Director, and provides clinical and operational leadership, management expertise and is responsible for the effective and efficient management of a designated front-line…
Added 58 mins ago
PH
Client Care Coordinator
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- Full-time
…Mental Health Clinic. The Client Care Coordinator provides leadership in the effective and efficient delivery of mental health care to clients, and in collaboration with the Medical Leads,…

Crash Hotel Squamish

Hotel Manager

Squamish, BC, Canada

$28 to $32 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $28 to $32 CAD / hour
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

The Role

You are the hands-on leader and heartbeat of the operation. You will oversee the team, guest experience, housekeeping, maintenance, systems and daily financial performance.

This is not a remote or desk-based management role. You will be regularly present at the hotel, connected to employees and willing to step into any area when needed. That may include checking in guests, inspecting or cleaning rooms, supporting housekeeping, restocking supplies or helping resolve maintenance issues.

A major focus of this role is employee relations. You will build trust, keep employees engaged and motivated, recognize good work, address concerns early and hold the team accountable to clear standards.

Crash Hotel operates 24/7. The manager is responsible for creating reliable systems and team coverage for after-hours needs. However, as the senior operational leader, you are also the last line of defence when a serious guest, staffing, safety, security or property issue cannot be resolved by the team. This requires reasonable after-hours availability and a willingness to step in personally when necessary. There will be two days a week that you are required to be on-call for emergencies.

Key ResponsibilitiesPeople And Culture

Lead, motivate and support a small hotel team
Build positive, professional relationships with employees
Hold regular check-ins and maintain clear team communication
Set expectations and provide training, coaching and feedback
Recognize strong work and create an engaged, respectful workplace
Address performance issues, workplace concerns and conflict promptly and fairly
Manage scheduling, attendance, shift coverage, hiring and onboarding
Ensure employees have the information, supplies and support needed to succeed
Maintain WorkSafeBC, employment and safety standards

Hotel Operations

Lead and actively participate in daily hotel operations
Coordinate front desk, housekeeping, room readiness, maintenance and vendors
Inspect rooms and common areas for cleanliness, safety and brand standards
Work alongside housekeeping and assist with room turnovers when needed
Cover front-desk and other operational gaps when necessary
Oversee hotel technology, security, plumbing, HVAC and repairs
Manage supplies, inventory and service providers
Use Cloudbeds, Akia/Whistle, Expedia, Booking.com and keyless-entry systems
Maintain clear procedures for late-night guest needs and emergencies
- Act as the final escalation point when urgent issues cannot be resolved by the scheduled employee
- Keep ownership informed of significant incidents, risks and operational needs

Guest Experience And Reviews

Oversee the full guest journey, from booking through departure
Respond quickly and professionally to guest concerns
Coach employees to resolve guest issues effectively
Monitor and respond to online reviews
Investigate negative feedback and correct recurring service or operational problems
Share positive reviews with the team and recognize strong performance
Improve guest satisfaction and overall review scores
Support group, corporate and extended-stay bookings

Business Performance

Help drive occupancy, revenue and profitability
Monitor expenses, forecasting and market competitiveness
Track operational and financial performance
Work with ownership and marketing partners on slow-season strategies
Recommend improvements to hotel systems, staffing and guest service

The Right Fit

You Are

A positive, hands-on leader who builds trust and leads by example
Skilled at motivating people while maintaining accountability
Comfortable having direct, respectful conversations
Resourceful, organized and calm under pressure
Equally comfortable with people, technology and practical hotel tasks
Willing to take ownership and follow problems through to resolution
Not above any task, whether checking in a guest, cleaning a room or unpacking supplies
Able to work independently while communicating clearly with ownership

Background And Experience

Previous supervisory or management experience
Hotel, housekeeping, front-desk or property-management experience strongly preferred
Strong employee-relations, customer-service and problem-solving skills
Comfortable using technology in a fast-moving environment
Available for flexible hours, including occasional evenings, weekends and holidays
Able to work in person at Crash Hotel in downtown Squamish
Living in Squamish is strongly preferred, as housing and relocation can be difficult

Position Details
Temporary, full-time interim management position
Reasonable after-hours availability is required
Staff accommodation is not available
The role may be extended depending on hotel needs and performance

Success will be measured through team engagement and reliability, room cleanliness, guest satisfaction and reviews, operational follow-through, property standards and communication with ownership.

If you are a practical, people-focused leader who enjoys being present, solving problems and helping a small team succeed, we would love to hear from you.

Apply About employer

More about this job

Responsibilities

Lead the hotel’s daily operations and small team, including staffing, housekeeping, maintenance, guest service, safety, and after-hours escalation. Monitor guest feedback and business performance, address operational issues, and communicate significant incidents and needs to ownership.

Requirements

Previous supervisory or management experience is required, with hotel, housekeeping, front-desk, or property-management experience strongly preferred. The role calls for strong employee-relations, customer-service, and problem-solving skills, comfort with technology and practical hotel tasks, flexible availability, and the ability to work in person in Squamish.

Skills

Team Leadership
Employee Relations
Staff Scheduling
Hiring And Onboarding
Training And Coaching
Conflict Resolution
Hotel Operations
Housekeeping
Guest Service
Problem-Solving
Revenue And Occupancy Management
Financial Performance Monitoring
Inventory Management
Vendor Coordination
Online Review Management
Emergency Response

Visa sponsorship

Not detected in the job text

Keywords

Cloudbeds
Akia
Whistle
Expedia
Booking.com
Keyless-Entry Systems
Hotel Operations
Employee Relations
Housekeeping
Front Desk
Guest Experience
Room Readiness
Maintenance
WorkSafeBC
Employment Standards
Safety Standards
Scheduling
Hiring
Onboarding
Online Reviews
Occupancy
Revenue
Profitability
Forecasting
Inventory
Vendor Management
Emergency Procedures

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