Nous agrandissons notre équipe et sommes à la recherche d’un(e) Expert(e) en sinistres immobiliers bilingue pour soutenir les activités de réclamations dans les régions du Québec où nous sommes présents. Nous invitons les candidats résidant dans l’une des régions suivantes à postuler : la Gaspésie, le Bas-Saint-Laurent, la Côte-Nord, le Saguenay–Lac-Saint-Jean, l’Abitibi-Témiscamingue et Chaudière-Appalaches.
Dans ce rĂŽle unique, vous soutiendrez principalement notre Ă©quipe de gestion des sinistres immobiliers Ă distance, tout en ayant lâoccasion dâintervenir occasionnellement sur le terrain afin de rĂ©pondre aux besoins de nos assurĂ©s dans certaines communautĂ©s rĂ©gionales. Cette combinaison offre une expĂ©rience de travail diversifiĂ©e et enrichissante, permettant dâavoir un impact concret auprĂšs des clients tout en dĂ©veloppant une solide expertise en rĂšglement de sinistres.
En tant que professionnel de confiance en sinistres, vous jouerez un rĂŽle clĂ© pour aider les clients dans des situations difficiles en enquĂȘtant, Ă©valuant, nĂ©gociant et rĂ©glant les demandes de sinistres immobiliers par tĂ©lĂ©phone et par Ă©crit. Vous aurez le pouvoir de prendre des dĂ©cisions dans le cadre de votre autoritĂ© dĂ©lĂ©guĂ©e tout en collaborant Ă©troitement avec les clients, les experts sur le terrain et les partenaires juridiques afin dâassurer un rĂšglement des sinistres juste, efficace et axĂ© sur le client.
Il sâagit dâune excellente occasion pour une personne souhaitant combiner de solides compĂ©tences analytiques Ă un engagement envers un service Ă la clientĂšle exceptionnel, tout en Ă©voluant dans un environnement dynamique offrant un Ă©quilibre entre le travail Ă distance et le soutien sur le terrain.
Nous recherchons avant tout des professionnels qualifiés possédant une bonne connaissance de leur région et étant en mesure de soutenir efficacement nos activités de réclamations sur leur territoire.
*Ce rÎle nécessite des interactions fréquentes en anglais et demande de lire et de préparer des documents en anglais de façon réguliÚre
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We are growing our team and are seeking a Bilingual Property Claims Adjuster to support claims operations across the regions we serve in Quebec. We welcome applications from candidates residing in Gaspésie, Bas-Saint-Laurent, Côte-Nord, Saguenay–Lac-Saint-Jean, Abitibi-Témiscamingue, and Chaudière-Appalaches.
In this unique role, you will primarily support our property claims team remotely while also having the opportunity to occasionally assist with field operations to meet the needs of policyholders in regional communities. This combination offers a diverse and rewarding claims experience, allowing you to make a meaningful impact on customers while further developing your expertise in property claims adjusting.
As a trusted claims professional, you will play a key role in helping customers through challenging situations by investigating, evaluating, negotiating, and settling property claims over the phone and in writing. You will be empowered to make decisions within your delegated authority while working closely with customers, field adjusters, and legal partners to ensure fair, efficient, and customer-focused claim resolutions.
This is an excellent opportunity for someone who enjoys combining strong analytical skills with a commitment to exceptional customer service while working in a dynamic environment that offers a balance of remote work and field support.
We are primarily seeking qualified professionals with a strong understanding of their local market and the ability to effectively support claims operations within their respective territories.
*This role requires frequent interaction in English, including the regular review and preparation of documents in English.
Why Crawford?
Because a claim is more than a number - itâs a person, a child, a friend. Itâs anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community â one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. Weâre looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com
Our total compensation plans provide each of our employees with far more than just a great salary
Pay and incentive plans that recognize performance excellence
Benefit programs that empower financial, physical, and mental wellness
Training programs that promote continuous learning and career progression while enhancing job performance
Sustainability programs that give back to the communities in which we live and work
A culture of respect, collaboration, entrepreneurial spirit and inclusion
