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Added 3 mins ago
TS
Director of Sales - HVAC (British Columbia)
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- Full-time
This is a full-time position, with full benefits including health insurance, dental, vision, life insurance, paid vacation, mileage reimbursement and career development opportunities.
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- Full-time
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Crawford & Company

Multi-Lines Claims Adjuster

Moncton, NB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum of 1 to 5 years functional and technical experience in an insurance environment
Posting language: English · French
Posted: Oct 30, 2026

Original job description

English section of this bilingual listing.

We're looking for a Multi-Lines Claims Adjuster to join our team in Moncton, New Brunswick. In this role, you'll help policyholders navigate property and casualty claims with fairness, empathy, and professionalism. You'll investigate losses, assess coverage, determine claim value, and negotiate settlements, all while delivering exceptional customer service.

This role offers the opportunity to work independently in the field, build meaningful relationships with clients, and make a direct impact on people's lives. You'll enjoy the flexibility of a hybrid work environment, combining field investigations with the convenience of working from home when not attending loss sites.

Responsibilities

Investigate, evaluate, and adjust multi-line insurance claims in accordance with policy coverage, industry standards, and company guidelines.
Review, analyze, and interpret expert reports to support claim assessments and resolution strategies.
Select, engage, and provide direction to independent experts, contractors, and other service providers as required.
Maintain accurate claim files, documentation, and expense records in a timely manner.
Collaborate with management to build and maintain strong client relationships through responsive and professional service.
Develop and maintain effective working relationships with key stakeholders across the insurance industry, including brokers, risk managers, legal counsel, regulators, and external partners.

Qualifications

Minimum of 1 to 5 years functional and technical experience in an insurance environment
Independent adjusting license or working towards CIP designation
Knowledge and experience in property and casualty claims is preferred
Bilingual proficiency in French and English is an asset.
Experience in road adjusting including the investigation and detailed reporting of claims
Post Secondary education in an insurance related field considered an asset
Working knowledge of Xactimate and Xactanalysis an asset
Excellent verbal and written communication skills
Ability to manage multiple priorities
Ability to work independently
Must be a team player with outstanding customer service skills
Willingness to work in a dynamic environment with opportunity for career growth

Pourquoi Crawford?

At Crawford, your work has purpose. Every claim represents a person facing a difficult moment, and the support we provide helps restore lives, businesses, and communities.

We empower employees to grow, lead, and innovate in careers that make a real difference. If you’re looking to build your future with an industry leader while doing meaningful work, Crawford offers the opportunity to do both.

With employees in more than 70 countries, we combine global reach with a shared culture grounded in purpose, values, and collaboration. Learn more at www.crawco.com

What We Offer

Our total rewards package is designed to support your well-being, recognize your contributions, and help you keep growing. In addition to competitive compensation, we offer:

Performance-based pay and incentive plans that recognize excellence.
Retirement savings options, including pension, group RRSP, TFSA, and an Employee Stock Purchase Plan.
Benefits that support your financial, physical, and mental well-being.
Flexible work options that support work-life balance, including shortened work weeks, phased retirement, and generous time away.
Training, development, and scholarship programs that support continuous learning, career growth, and education at various career stages.
Additional support, including home office allowance, employee referral bonuses, relocation support where applicable, and corporate discounts.
Paid volunteer time and sustainability initiatives that help give back to the communities where we live and work.
A culture built on respect, collaboration, inclusion, and entrepreneurial spirit.

Read the full bilingual original

Responsibilities

Investigate, evaluate, and adjust multi-line insurance claims in accordance with policy coverage, industry standards, and company guidelines.
Review, analyze, and interpret expert reports to support claim assessments and resolution strategies.
Select, engage, and provide direction to independent experts, contractors, and other service providers as required.
Maintain accurate claim files, documentation, and expense records in a timely manner.
Collaborate with management to build and maintain strong client relationships through responsive and professional service.
Develop and maintain effective working relationships with key stakeholders across the insurance industry, including brokers, risk managers, legal counsel, regulators, and external partners.

Qualifications

Minimum of 1 to 5 years functional and technical experience in an insurance environment
Independent adjusting license or working towards CIP designation
Knowledge and experience in property and casualty claims is preferred
Bilingual proficiency in French and English is an asset.
Experience in road adjusting including the investigation and detailed reporting of claims
Post Secondary education in an insurance related field considered an asset
Working knowledge of Xactimate and Xactanalysis an asset
Excellent verbal and written communication skills
Ability to manage multiple priorities
Ability to work independently
Must be a team player with outstanding customer service skills
Willingness to work in a dynamic environment with opportunity for career growth

Pourquoi Crawford?

Chez Crawford, votre travail a un objectif. Chaque réclamation représente une personne confrontée à une période difficile, et le soutien que nous offrons contribue à aider les personnes, les entreprises et les communautés à se rétablir.

Nous donnons aux employés les moyens de se développer, de prendre des initiatives et d’innover dans des carrières qui ont un véritable impact. Si vous voulez construire votre avenir avec un leader de l'industrie tout en réalisant un travail significatif, Crawford vous offre l'occasion de faire les deux.

Avec des employés dans plus de 70 pays, nous combinons une portée mondiale avec une culture commune fondée sur notre raison d’être, nos valeurs et la collaboration. Pour en savoir plus, visitez www.crawco.com

Ce Que Nous Offrons

Notre programme global de récompenses est conçu pour soutenir votre bien-être, reconnaître vos contributions et vous aider à continuer de grandir. En plus d'une rémunération concurrentielle, nous offrons :

Des primes et plans incitatifs basés sur la performance qui reconnaissent l'excellence.

Des options d'épargne-retraite, y compris le régime de pension, le REER collectif, le CELI et un programme d'achat d'actions pour les employés.

Des avantages qui soutiennent votre bien-être financier, physique et mental.

Des options de travail flexibles qui soutiennent l'équilibre travail-vie personnelle, y compris des semaines de travail raccourcies, une retraite progressive et de généreux congés.

Des programmes de formation, de développement et de bourses qui favorisent l'apprentissage continu, la croissance de carrière et l'éducation à différents stades de votre parcours professionnel.

Un soutien supplémentaire, y compris une allocation pour le bureau à domicile, des primes de recommandation d'employés, de l'aide à la relocalisation lorsque applicable, et des rabais corporatifs.

Du temps rémunéré pour le bénévolat et des initiatives de durabilité qui aident à redonner aux communautés où nous vivons et travaillons.

Une culture basée sur le respect, la collaboration, l’inclusion et l’esprit d’entreprise.

Why Crawford?

At Crawford, your work has purpose. Every claim represents a person facing a difficult moment, and the support we provide helps restore lives, businesses, and communities.

With employees in more than 70 countries, we combine global reach with a shared culture grounded in purpose, values, and collaboration. Learn more at www.crawco.com

What We Offer

Our total rewards package is designed to support your well-being, recognize your contributions, and help you keep growing. In addition to competitive compensation, we offer:

Performance-based pay and incentive plans that recognize excellence.
Retirement savings options, including pension, group RRSP, TFSA, and an Employee Stock Purchase Plan.
Benefits that support your financial, physical, and mental well-being.
Flexible work options that support work-life balance, including shortened work weeks, phased retirement, and generous time away.
Training, development, and scholarship programs that support continuous learning, career growth, and education at various career stages.
Additional support, including home office allowance, employee referral bonuses, relocation support where applicable, and corporate discounts.
Paid volunteer time and sustainability initiatives that help give back to the communities where we live and work.
A culture built on respect, collaboration, inclusion, and entrepreneurial spirit.

Apply About employer

More about this job

Responsibilities

Investigate, evaluate, and adjust multi-line insurance claims by assessing coverage and claim value, reviewing expert reports, and negotiating settlements. Maintain accurate claim records, coordinate with independent experts and service providers, and build effective relationships with clients and industry stakeholders.

Requirements

Candidates should have 1 to 5 years of insurance experience, property and casualty claims knowledge, and experience investigating and reporting road-adjusting claims. An independent adjusting license or progress toward a CIP designation is expected; post-secondary insurance education and knowledge of Xactimate and Xactanalysis are assets, as are strong communication, organization, independence, and customer service skills.

Skills

Claims Investigation
Claims Evaluation
Claims Adjustment
Property and Casualty Claims
Coverage Assessment
Claim Valuation
Settlement Negotiation
Expert Report Analysis
Road Adjusting
Claim Documentation
Stakeholder Collaboration
Customer Service
Written and Verbal Communication
Time Management
Xactimate and Xactanalysis

Benefits

Performance-Based Pay and Incentive Plans
Pension
Group RRSP
TFSA
Employee Stock Purchase Plan
Financial, Physical, and Mental Well-Being Benefits
Flexible Work Options
Shortened Work Weeks
Phased Retirement
Generous Time Away
Training and Development Programs
Scholarship Programs
Home Office Allowance
Employee Referral Bonuses
Relocation Support
Corporate Discounts
Paid Volunteer Time

Visa sponsorship

Not detected in the job text

Keywords

Multi-Line Insurance Claims
Property and Casualty
Claims Investigation
Claims Evaluation
Claims Adjustment
Policy Coverage
Claim Valuation
Settlement Negotiation
Expert Reports
Independent Adjusting License
CIP Designation
Road Adjusting
Detailed Claims Reporting
Xactimate
Xactanalysis
Independent Experts
Contractors
Claim File Documentation
Expense Records
Insurance Brokers
Risk Managers
Legal Counsel
Regulators
Customer Service
Stakeholder Relationships

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