Multi-Lines Claims Adjuster - Dartmouth, Nova-Scotia

We're looking for a Multi-Lines Claims Adjuster to join our team in Dartmouth, Nova Scotia. In this role, you'll help policyholders navigate property, casualty, and liability claims with fairness, empathy, and professionalism. You'll investigate losses, assess coverage, determine claim value, and negotiate settlements, all while delivering exceptional customer service.

This role offers the opportunity to work independently in the field, build meaningful relationships with clients, and make a direct impact on people's lives. You'll enjoy the flexibility of a hybrid work environment, combining field investigations with the convenience of working from home when not attending loss sites.

Responsibilities

• Investigate, analyze, and evaluate property and casualty claims.
• Conduct site inspections and gather information related to losses.
• Review policy coverage and determine claim eligibility and settlement recommendations.
• Negotiate and resolve claims in accordance with company standards and provincial licensing requirements.
• Maintain accurate claim documentation, reports, billing records, and expense records.
• Deliver timely updates and exceptional service to policyholders, clients, and stakeholders.
• Build and maintain strong client relationships through professional communication and collaboration.
• Manage a diverse caseload while balancing priorities and meeting service expectations.

Qualifications

• Minimum 5 years of experience handling property and/or casualty claims.
• Ability to get an Independent Adjuster License in all Atlantic provinces.
• Ability to get an Independent Adjuster License in Ontario would be an asset. 
• CIP designation or working towards CIP designation is required.
• Strong knowledge of liability insurance policies.
• Post-secondary education in an insurance related field is an asset.
• Strong attention to detail.
• Excellent verbal and written communication skills.
• Strong analytical and mathematical ability.
• Ability to manage multiple priorities.
• Strong team player who contributes positively to group goals to achieve shared success.
• Valid driver's license and a reliable means of transportation is required. 
• Regular travel to loss sites within the region is required.

Why Crawford?

Because a claim is more than a number - it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com

Our total compensation plans provide each of our employees with far more than just a great salary

Pay and incentive plans that recognize performance excellence

Benefit programs that empower financial, physical, and mental wellness

Training programs that promote continuous learning and career progression while enhancing job performance

Sustainability programs that give back to the communities in which we live and work

A culture of respect, collaboration, entrepreneurial spirit and inclusion