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Crawford & Company

Property Claims Adjuster

Thunder Bay, ON, Canada

Salary range is $47,000 to 71,000 annually. · Full-time

Apply About employer

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Job details

Pay: Salary range is $47,000 to 71,000 annually.
Job type: Full-time
Apply by: Nov 26, 2026
Experience: 2 years of technical experience in an insurance claims environment, with strong knowledge of property claims is required.
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Description

We are currently recruiting for a Property Claims Adjuster to join our team in Thunder Bay, Ontario, Canada. The successful candidate will investigate, evaluate, negotiate and settle commercial lines claims by telephone and correspondence. The candidate will direct field adjusters on a task basis. The candidate will participate in ensuring accurate recording, reporting, and presentation of files. Regular travel to loss locations throughout the Thunder Bay territory is expected.

Salary range is $47,000 to 71,000 annually.

Responsibilities

Interviewing claimants and witnesses
Obtaining official documents
Comparing claims information with evidence
Determination of liability
Makes offer to claimants
Issue cheque
Dispose of salvage
Pursue subrogation
Accurate recording, reporting and presentation of files, including presentation of evidence at legal proceedings
Maintenance of accurate billing, and time and expense records
Work with manager to maintain client relations

Qualifications

2 years of technical experience in an insurance claims environment, with strong knowledge of property claims is required. Knowledge of commercial lines will be considered an asset.
Post-secondary education in an insurance related field
Full license and CIP designation is preferred
Ability to conduct telephone investigations, evaluate, negotiate and settle first and third party commercial lines claims
Proficient in CMS, including maintaining accurate and detailed activity, transaction and reserve records
Advanced computer skills
Excellent communication skills
Must be a team player with a strong commitment to quality and customer service

About Us

At Crawford, your work has purpose. Every claim represents a person facing a difficult moment, and the support we provide helps restore lives, businesses, and communities.

We empower employees to grow, lead, and innovate in careers that make a real difference. If you're looking to build your future with an industry leader while doing meaningful work, Crawford offers the opportunity to do both.

With employees in more than 70 countries, we combine global reach with a shared culture grounded in purpose, values, and collaboration. Learn more at www.crawco.com

Why Crawford?

Our Total Rewards Package Is Designed To Support Your Well-being, Recognize Your Contributions, And Help You Keep Growing. In Addition To Competitive Compensation, We Offer

Performance-based pay and incentive plans that recognize excellence.
Retirement savings options, including pension, group RRSP, TFSA, and an Employee Stock Purchase Plan.
Benefits that support your financial, physical, and mental well-being.
Flexible work options that support work-life balance, including shortened work weeks, phased retirement, and generous time away.
Training, development, and scholarship programs that support continuous learning, career growth, and education at various career stages.
Additional support, including home office allowance, employee referral bonuses, relocation support where applicable, and corporate discounts.
Paid volunteer time and sustainability initiatives that help give back to the communities where we live and work.
A culture built on respect, collaboration, inclusion, and entrepreneurial spirit.

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More about this job

Responsibilities

Investigate, evaluate, negotiate, and settle commercial property claims by telephone and correspondence, including determining liability, making settlement offers, issuing payments, and pursuing salvage and subrogation. Direct field adjusters as needed, maintain accurate claim and expense records, present evidence in legal proceedings, and support client relations.

Requirements

Requires two years of technical experience in an insurance claims environment, strong property claims knowledge, and post-secondary education in an insurance-related field. A full license and CIP designation are preferred; candidates should also have commercial claims investigation and settlement abilities, CMS proficiency, advanced computer skills, and strong communication and customer service skills.

Skills

Claims Investigation
Property Claims
Commercial Lines Claims
Telephone Investigations
Claims Evaluation
Negotiation
Claims Settlement
Liability Determination
Evidence Gathering
Subrogation
Salvage Disposal
Claims Documentation
CMS
Computer Skills
Communication
Customer Service

Benefits

Performance-Based Pay and Incentive Plans
Pension
Group RRSP
TFSA
Employee Stock Purchase Plan
Financial, Physical, and Mental Well-Being Benefits
Flexible Work Options
Paid Time Away
Training and Development Programs
Scholarship Programs
Home Office Allowance
Employee Referral Bonuses
Relocation Support
Corporate Discounts
Paid Volunteer Time

Visa sponsorship

Not detected in the job text

Keywords

Property Claims
Commercial Lines
Insurance Claims
Claims Adjusting
Claims Investigation
Claims Evaluation
Claims Negotiation
Claims Settlement
Telephone Investigations
Liability Determination
Claimants
Witnesses
Evidence Gathering
Legal Proceedings
Field Adjusters
Salvage
Subrogation
Claims Documentation
Billing Records
Time and Expense Records
Client Relations
CMS
CIP Designation
Insurance Education
Customer Service

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