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Senior Cargo Adjuster

  • Waterloo, ON, Canada
  • Toronto, ON, Canada
  • Mississauga, ON, Canada
  • Brampton, ON, Canada

Hybrid

$93,000 to $125,000 CAD / year · Full-time

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Job details

Pay
$93,000 to $125,000 CAD / year
Job type
Full-time
Workplace
Hybrid
Posting language
English
Posted

Original job description

The successful candidate will be a Senior Cargo Claims Adjuster for the Transportation Technical Services Team and will be working remotely in Mississauga, Ontario. They will actively involve in evaluating commercial property claims with a focus on physical damage and cargo claims through loss investigation. They will be responsible for negotiating settlements in accordance with provincial licensing requirements, while maintaining adequate production levels and customer relationships.

Salary range is $93,000-$125,000 annually (salary is open for negotiation and based on skills and experience).

  • Reviews and analyzes experts’ reports 
  • Selects and directs independent experts 
  • Identifies and pursues subrogation opportunities 
  • Secures and manages litigation disposition plans and budgets 
  • Detailed recording of file activities and transactions in both Crawford and Company and client-based systems 
  • Maintains accurate expense accounts 
  • Work with manager to maintain client relation 
  • Ability to liaise and work with all facets of the insurance community including brokers, risk managers, legal counsel and regulators 
  • 5 or more years of functional and technical claims handling experience in cargo, commercial property and transportation claims 
  • Ideal candidate must have experience in handling trucking, bus and/or commercial auto claims 
  • Commercial policy interpretation and experience making recommendations to the market 
  • Has an active adjuster license or working towards CIP and/or FCIP designation  
  • Strong report writing skills  
  • Must be a team player with outstanding customer service skills  
  • Willingness to work in a dynamic environment with opportunity for career growth 

At Crawford, your work has purpose. Every claim represents a person facing a difficult moment, and the support we provide helps restore lives, businesses, and communities.

We empower employees to grow, lead, and innovate in careers that make a real difference. If you're looking to build your future with an industry leader while doing meaningful work, Crawford offers the opportunity to do both.

With employees in more than 70 countries, we combine global reach with a shared culture grounded in purpose, values, and collaboration. Learn more at www.crawco.com

Why Crawford?

Our total rewards package is designed to support your well-being, recognize your contributions, and help you keep growing. In addition to competitive compensation, we offer:

  • Performance-based pay and incentive plans that recognize excellence.
  • Retirement savings options, including pension, group RRSP, TFSA, and an Employee Stock Purchase Plan.
  • Benefits that support your financial, physical, and mental well-being.
  • Flexible work options that support work-life balance, including shortened work weeks, phased retirement, and generous time away.
  • Training, development, and scholarship programs that support continuous learning, career growth, and education at various career stages.
  • Additional support, including home office allowance, employee referral bonuses, relocation support where applicable, and corporate discounts.
  • Paid volunteer time and sustainability initiatives that help give back to the communities where we live and work.
  • A culture built on respect, collaboration, inclusion, and entrepreneurial spirit.
More about this job

Responsibilities

The Senior Cargo Claims Adjuster at Crawford Listings - Global will investigate and settle commercial property and cargo claims. The role reviews expert reports, directs independent experts, pursues recoveries, and keeps detailed claim records.

Requirements

Candidates need at least 5 years of claims handling in cargo, commercial property and transportation, ideally trucking, bus or commercial auto. An active adjuster licence or progress toward CIP or FCIP, strong report writing and excellent customer service are required.

Skills

  • Claims handling
  • Cargo claims
  • Commercial property claims
  • Transportation claims
  • Commercial auto claims
  • Loss investigation
  • Expert report review
  • Independent expert management
  • Subrogation
  • Litigation budgeting
  • Settlement negotiation
  • Commercial policy interpretation
  • Report writing
  • Customer service
  • Claims management systems
  • Expense management
  • Stakeholder liaison
  • Insurance broker relations
  • Risk management
  • Regulatory compliance

Benefits

  • Performance-based pay and incentive plans
  • Pension and group RRSP
  • Employee Stock Purchase Plan
  • Flexible work options
  • Training and scholarship programs
  • Home office allowance
  • Employee referral bonuses
  • Relocation support
  • Corporate discounts
  • Paid volunteer time

Categories

  • Insurance
  • Transportation
  • Finance & Accounting
  • Customer Service & Support

Keywords

  • cargo claims
  • claims adjuster
  • senior claims adjuster
  • commercial property claims
  • transportation claims
  • trucking claims
  • bus claims
  • commercial auto claims
  • loss investigation
  • subrogation
  • litigation management
  • settlement negotiation
  • insurance adjuster
  • CIP
  • FCIP
  • remote work
  • Mississauga
  • insurance claims
  • cargo insurance
  • report writing

Seniority

Senior

Perks

  • Flexible hours
  • Retirement plan
  • Relocation support
  • Performance bonus
  • Stock or equity
  • Employee discount
  • Paid training
  • Remote work allowance

Licences and certifications

  • CIP
  • FCIP

Tools

  • Crawford and Company claims system
  • client-based claims systems

Languages

  • English

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