Technical Account Manager

Toronto

Hybrid | Full-time

About Creative Clicks Creative Clicks is a high-growth performance marketing company building and scaling data-driven digital products globally. We operate across 65+ countries, combining the speed of a startup with the scale of an international organization. Our teams move fast, think big, and are obsessed with results.

About the Role We're looking for a Technical Account Manager who already speaks the language of performance marketing - CPI, ROAS, postbacks, and attribution aren't things you need to learn, they're things you live in day-to-day. This role sits at the intersection of client relationships and technical execution: you'll manage and grow a portfolio of advertiser accounts while owning the setup, optimization, and reporting infrastructure that keeps campaigns performing.

If you're someone who can troubleshoot a tracking discrepancy in the morning, present campaign insights to a client in the afternoon, and build an automated reporting workflow before the end of the day, this role was written for you.

What You'll Do

• Manage and grow a portfolio of advertiser accounts with a focus on CPI and mobile performance campaigns
• Own end-to-end campaign setup: uploading offers into our in-house tracking platform, configuring postbacks, and validating tracking accuracy with clients and internal teams
• Build and maintain automated reporting workflows that surface the right data to the right people - without manual effort every week
• Analyze campaign performance data to identify trends, flag issues early, and proactively recommend optimizations
• Execute Insertion Orders and work with the legal and sales team to ensure documentation is accurate and complete
• Establish competitive payouts aligned to traffic volume and campaign performance benchmarks
• Act as the technical point of contact for clients - translating complex tracking or platform issues into clear, actionable solutions
• Reconcile billing on a weekly, semi-weekly, and monthly basis, and coordinate with finance on outstanding accounts
• Collaborate cross-functionally with Growth, Product, and Tech to implement campaign changes and improvements
  
  
  

What You Bring

• 2+ years of experience in account management, campaign management, or a similar role within performance marketing or affiliate marketing - this is non-negotiable
• Strong working knowledge of CPI campaign mechanics, mobile attribution, and tracking platforms (e.g. AppsFlyer, Adjust, Kochava, or similar)
• Hands-on experience with automation tools or reporting pipelines (e.g. Google Looker Studio, custom dashboards, or workflow automation)
• Confident with data: you can pull, interpret, and present campaign analytics without needing someone to translate it for you
• Proficient in Excel/Google Sheets - pivot tables, formulas, and data manipulation are second nature
• Strong attention to detail with the ability to manage multiple accounts and deadlines concurrently
• Clear communicator - you can explain a technical issue to a non-technical client and a strategic insight to a founder
  
  
  

Nice to Have

• Experience with in-house tracking platforms or ad servers
• Familiarity with API integrations or basic scripting for reporting automation
• Background managing CPA, CPL, or CPS campaigns in addition to CPI
• Experience working with traffic sources such as Meta, TikTok, or programmatic networks
  
  
  

What We Offer

• Competitive salary
• Hybrid working model (Amsterdam HQ)
• 25 vacation days
• A fast-moving, entrepreneurial team with real ownership and impact
• A culture of experimentation, continuous learning, and collaboration
  
  
  

Additional Information This role is open only to candidates already residing in the Netherlands. Creative Clicks is proud to be a diverse and equal opportunity employer. Selection decisions are based solely on job-related factors.