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Added 38 mins ago
V
Business and Commercial Lending Coordinator (16-Month Contract)
Vancity
Vancouver, BC
- Full-time
As a Business & Commercial Lending Coordinator, you will play a critical role in supporting the delivery of exceptional service to our business and commercial members by ensuring loan…
Added 38 mins ago
Programmer Analyst II
City of Regina
Regina, SK
The Geospatial environment at the City is dynamic and continually changing and evolving to handle the City’s business needs. We are seeking a candidate who is open and ready to embrace and…
Added 38 mins ago
Programmer Analyst II
City of Regina
Regina, SK
The Geospatial environment at the City is dynamic and continually changing and evolving to handle the City’s business needs. We are seeking a candidate who is open and ready to embrace and…
Added 38 mins ago
HI
Licensing Coordinator
HUB International
Chilliwack, BC · Vancouver, BC
- Full-time
Reporting to the National Director, Licensing & Compliance, the Licensing Coordinator is responsible for providing support and guidance to our employees to ensure compliance with the…
Added 1 hour ago
WR
Coordinator, Attendance Management
Windsor Regional Hospital
Windsor, ON
- Full-time
The Coordinator, Attendance Management is to provide a consultancy, advice and support role to ensure managers understand their responsibility for the implementation of attendance…
Added 1 hour ago
MP
Inventory Coordinator
Metal Processing Group, an Affiliate of The Heico Companies
L'Orignal, ON
- Full-time
Support employee development in inventory control, material inspection, and inventory accuracy processes.
Added 1 hour ago
US
Administrative Coordinator
UBC Sauder School of Business
Vancouver, BC
- $4,732 CAD / month
- Full-time
UBC Sauder School of Business is one of the world’s leading business faculties. The school consistently ranks among the top 100 in the world and is recognized internationally for excellence…
Added 1 hour ago
HA
Procurement Coordinator
Health Association Nova Scotia
Bedford, NS
- Full-time
We’re excited to announce a new opportunity for a Procurement Coordinator
Added 1 hour ago
TM
Assistant Site Superintendent
Troika Management Corp
Vernon, BC
- Full-time
…most forward thinking, future focused land and real estate development companies, driving every aspect of community creation from land acquisition and construction to sales, marketing, and…
Added 1 hour ago
NA
Assessment Services Specialist, Services for Students with Disabilities
Northern Alberta Institute of Technology
Spruce Grove, AB · Main Campus
- Full-time
Reporting to the Assessment Services Coordinator, the successful candidate will collaborate across departments to coordinate assessment services and provide administrative and service…
Added 1 hour ago
O
Account Coordinator
OPENLANE
Edmonton, AB · Nisku, AB · CAN - AB - Nisku (Edmonton)
- Full-time
Prior experience in account management / business development
Added 1 hour ago
CO
Auxiliary Firefighter
City of Vernon
Canada
- Part-time
Building capacity within our members and supporting their development.
Added 1 hour ago
CO
Coordinator, Content Marketing
CANADIAN OLYMPIC COMMITTEE
Toronto, ON · Montreal, QC
- $47,800 to $65,700 CAD / year
- Full-time
The COC is looking for a bilingual Coordinator to join its Content Marketing team. Reporting to the Manager, Social Media Strategy, this individual is responsible for activating the…
Added 1 hour ago
GW
Group Experience and Event Coordinator - Whistler, BC
Gibbons Whistler
Whistler, BC
- $50,000 to $55,000 CAD / year
- Full-time
Drive sales initiatives and support business development.
Added 1 hour ago
BB
Workplace Experience & Operations Coordinator
Bond Brand Loyalty
Toronto, ON
- $53,000 to $65,000 CAD / year
We are looking for a dynamic and organized Workplace Experience & Operations Coordinator who will be integral to ensuring smooth office operations, optimal space utilization, and a safe,…
Added 1 hour ago
F
Marketing & Business Development Specialist (Marketing Department)
Fasken
AB · Calgary, AB
- Full-time
Marketing & Business Development Specialist (Marketing Department) – Calgary, AB
Added 1 hour ago
AG
SAP Site Business & Integration Analyst
Alamos Gold Inc.
Dubreuilville, ON
- Full-time
The SAP Site Business & Integration Analyst supports the Senior Coordinator in maintaining effective, integrated, and reliable SAP-enabled business processes at the Island Gold District.…
Added 1 hour ago
MH
Product Coordinator
Moe's Home Collection
Vancouver, BC
- Full-time
Design made simple for the modern home. Our passion lies in furniture and design, and it is the fuel that drives our business. We are a family-run company and aim to maintain this as we…
Added 2 hours ago
PT - Inlet Recovery Home - Residence Worker
Connective
Port Alberni, BC
…individualized recovery planning, peer support, life skills development, connection to employment and education opportunities, and support accessing long-term treatment programs or other…
Added 2 hours ago
UO
Administrative Coordinator
University of British Columbia
Vancouver, BC · UBCV | Henry Angus Building (ANGU)
- $4,732 to $4,972 CAD / month
- Full-time
Admissions Support | Recruitment and Admissions | UBC Sauder School of Business
Added 2 hours ago
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Community Coordinator
Creator
Vancouver, BC
- $50,000 to $57,000 CAD / year
- Full-time
Background in business, communications, or marketing
Added 2 hours ago
SI
Marketing & Administrative Coordinator (SqDC)
Seabird Island Band
BC · Agassiz, British Columbia
- Full-time
Sqéwqel Development Corporation (SqDC) is the economic engine of the Sq’éwqel (Seabird Island) First Nation, driving sustainable growth through business development, strategic investments,…
Added 2 hours ago
E
Security Coordinator
EllisDon
Ottawa, ON · ON · Ontario Projects
- Full-time
Represent EllisDon (ED) as the Security Coordinator on site.
Added 2 hours ago
E
Operations Coordinator
EllisDon
Ottawa, ON · ON · Ontario Projects
- Full-time
Assist in the development and maintenance of tools, spreadsheets, dashboards, templates, and reports to support operational decision-making.
Added 2 hours ago
E
Digital Marketing Coordinator
EllisDon
Mississauga, ON
- Full-time
…support to help promote digital innovation initiatives, support business development activities, and strengthen brand visibility both within EllisDon and across the market. Working closely…

Creator.co

Creator Support & Community Coordinator

Vancouver, BC, Canada

$50,000 to $57,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $57,000 CAD / year
Job type: Full-time
Apply by: Apr 5, 2027
Experience: 1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Posting language: English
Posted: Oct 7, 2026

Original job description

About Creator

Creator is a leading Influencer Marketing Platform (currently ranked #3 on Influencer Marketing Hub), and one of the fastest growing startups in Vancouver. We're looking for a strategy driven SaaS product marketing professional with a passion for influencer marketing and digital marketing to help us continue to build on our triple digit annual growth.

Our vision is to be the destination for Brands and Creators to connect, collaborate, grow, and earn more money.

Creator.co is an innovative platform that empowers creators, influencers, and brands to collaborate and thrive in the digital space. We're revolutionizing the way brands and influencers connect by streamlining the creative process, optimizing marketing campaigns, and delivering measurable results.

Role Overview

Creators are at the center of our platform, and this role is a first point of contact for many of them. You will answer support tickets, keep our CRM and community platform running well, and help creators get started and stay active.

This role offers the opportunity to learn how a fast-growing creator platform works from the inside, with guidance from the Community Manager and room to take on more responsibility as you grow.

We are a growing team, so priorities can shift. Your day may include responding to creator support tickets, engaging with our community, coordinating program tasks, preparing reporting data, or testing new Creator Space features. While this is not primarily a social media management role, you will also support our social channels and contribute occasional content and ideas. During busy periods or urgent situations, flexibility and a willingness to jump in where needed are important.

The candidate who would excel in this role looks for answers before asking them, suggests improvements, and takes ownership of their work. They also use AI thoughtfully to work smarter and faster, in line with us being an AI-forward company.

Key Responsibilities

Manage incoming creator support tickets from first reply to resolution, escalating complex issues to the Community Manager when needed Support creators through onboarding, program updates, and ongoing questions, ensuring they have the information they need to participate successfully.
Help build and maintain an engaged creator community by posting updates, answering member questions, encouraging participation, and keeping conversations helpful and active.
Represent Creator.co across community and social channels, contributing content ideas and occasional short-form posts with support from the team.
Keep CRM data accurate and up to date, and track action items across creator programs and partner sign-ups through completion.
Prepare and organize data for monthly performance reporting.
Identify and implement opportunities to improve support workflows
Keep SOPs and process documentation current as workflows evolve.
Share creator feedback and feature ideas for Creator Storefronts with the Product team and help test new features as they are released.
Support administrative, research, and other team priorities as needs evolve.

What You Bring

1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Experience with Zendesk or a similar helpdesk platform
Clear, friendly, and professional written English communication
Strong attention to detail and organizational skills
A proactive approach to problem-solving, with a focus on finding answers, taking ownership, and following issues through to resolution
Ability to learn new software and tools quickly
Practical experience using AI tools such as ChatGPT or Claude to improve how work gets done, not just for basic drafting or research, but to streamline workflows, solve problems, reduce repetitive tasks, and improve efficiency.
Confidence representing Creator.co on social media, including creating posts and appearing on camera for short-form content

Nice to Have

Experience with a CRM or community platform such as Attio, Circle, or similar
Familiarity with creator, influencer, or affiliate marketing
Light content creation skills (captions, simple graphics, short copy) is a plus, though not a core part of this role
Background in business, communications, or marketing

What We Offer

A competitive salary and benefits package (health, dental, and vision insurance)
A transit benefit to help support your commute to our downtown Vancouver office
An annual education allowance to support your professional growth and development
A vibrant, dog-friendly office in downtown Vancouver with the flexibility of remote work up to 2 days per week
An inclusive environment with a team of passionate and creative individuals
Opportunities for growth and development, including access to industry events and mentorship
A supportive company culture that values innovation, collaboration, and transparency
The opportunity to grow with a rapidly expanding team in a booming industry

Compensation

We offer a starting annual salary of $50,000 to $57,000 CAD

Total compensation includes salary, bonus, benefits, and other perks

Apply About employer

More about this job

Responsibilities

Manage creator support requests from initial response through resolution, assist with onboarding and program updates, and foster an active, helpful creator community. Maintain CRM records and process documentation, prepare reporting data, support social content, track program tasks, and share feedback while helping test new product features.

Requirements

Applicants should have 1–2 years of experience in customer support, customer success, community work, or a similar customer-facing role, along with helpdesk experience and clear, professional written English. They should be organized, proactive, comfortable representing the company on social media and on camera, quick to learn software, and able to use AI tools to improve workflows and efficiency.

Skills

Customer Support
Customer Success
Community Management
Zendesk
Written Communication
Organization
Problem-Solving
CRM Data Management
Creator Onboarding
Influencer Marketing
Affiliate Marketing
Social Media Content
AI Tools
Workflow Improvement
Performance Reporting
Process Documentation

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Transit Benefit
Annual Education Allowance
Remote Work Flexibility
Professional Development
Mentorship
Industry Event Access

Visa sponsorship

Not detected in the job text

Keywords

Creator Support
Influencer Marketing
Affiliate Marketing
Customer Support
Customer Success
Community Management
Zendesk
CRM
Attio
Circle
Creator Space
Creator Storefronts
Creator Onboarding
Social Media
Short-Form Content
AI Tools
ChatGPT
Claude
Performance Reporting
Workflow Improvement
Process Documentation
Support Tickets
Program Coordination
Product Testing
SaaS
Marketing Services

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