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Added 1 hour ago
GM
Marketing coordinator
Global Media Communications
Richmond Hill, ON
- From $37.5 CAD / hour
- Full-time
- On-site
Prepare written material such as reports, briefs, website content
Added 3 hours ago
ES
Marketing coordinator
Evoque Sports inc
Brampton, ON
- From $37.6 CAD / hour
- Full-time
- Hybrid
Prepare written material such as reports, briefs, website content
Added 3 hours ago
HT
Marketing coordinator
HERMONT TIRE INC.
Port Coquitlam, BC
- From $37.5 CAD / hour
- Full-time
- On-site
Prepare written material such as reports, briefs, website content
Added 5 hours ago
S
TV Station Coordinator - Canada
Simply.TV
Canada
- Full-time
As a Station Coordinator, you will be part of our Ingest team and play an important role in managing information received from broadcasters and content owners, primarily across the US…
Added 5 hours ago
CP
Community Engagement Coordinator - Saskatchewan
Canadian Pride Historical Society
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Volunteer Event Coordinator supports the Canadian Pride Historical Society’s mission by coordinating community-facing events that promote the history of the Pride movement in Canada.…
Added 5 hours ago
MC
Marketing coordinator
Monte Cristo Bakery Ltd
Delta, BC
- $70,000 to $72,000 CAD / year
- Full-time
Prepare written material such as reports, briefs, website content
Added 5 hours ago
ME
Production Supervisor - Assembly & Materials
MACLEAN ENGINEERING & MARKETING CO. LIMITED
Collingwood, ON
- $80,000 to $100,000 CAD / year
Work closely with ISO Coordinator to ensure measurement devices and instruments are maintained and calibrated. Participate as a team member, with all ISO initiatives, including risk…
Added 5 hours ago
AU
Manager, Marketing
Algoma University
Sault Ste. Marie, ON · Brampton, ON
- $91,863 to $114,829 CAD / year
Brand Standards and Website / Content Oversight
Added 5 hours ago
LP
Marketing coordinator
Little People's Workshop
Mount Pearl, NL
- From $37.5 CAD / hour
- Full-time
- On-site
Prepare written material such as reports, briefs, website content
Added 6 hours ago
OR
Marketing Operations & Office Coordinator
Ohata Resource Canada Inc.
Richmond, BC
- Full-time
…between digital advertising, performance reporting, written content, social media, record keeping, and general…
Added 6 hours ago
A
M365 Training Coordinator
Affinity
Surrey, BC
- Contract
On behalf of our public sector client, Affinity is seeking an M365 Training Coordinator to provide Microsoft 365 training to the organization.
Added 6 hours ago
CU
DDA 1 - School of Business
Capilano University
North Vancouver, BC
- Full-time
…in this job is primarily responsible for assisting a Program Coordinator and/or staff supervisor in the day-to-day operations and for performing support tasks for the program or area.…
Added 6 hours ago
S
Lower Mainland - Coordinator, Apprenticeship Advisor (Permanent, Full-Time)
SkilledTradesBC
Richmond, BC
- Full-time
We are currently looking for one (1) Coordinator, Apprenticeship Advisor for a permanent, full-time role.
Added 6 hours ago
RG
Marketing Coordinator
Roper Greyell LLP
Vancouver, BC
- Full-time
We are currently recruiting for a Marketing Coordinator with at least 3+ years of experience in a practical setting. Previous experience in a legal setting is preferred. This is a permanent…
Added 6 hours ago
CO
Senior Software Developer
City of Winnipeg
Winnipeg, MB
- Full-time
Reporting to the Coordinator of Data & Applications, the Senior Software Developer leads the conception and development of complicated and more in-depth software solutions that harmonize…
Added 6 hours ago
Regulatory Coordinator, Document Control, Pacific Link (Contract)
Trans Mountain
Calgary, AB
…driven individual to join our dynamic team as a Regulatory Coordinator, Document Control, Pacific Link (Contract). In this position, you will play a key role in the controlled creation,…
Added 6 hours ago
TS
Marketing Specialist
The Sutherland Group of Companies
West Kelowna, BC
- $60,000 to $70,000 CAD / year
- Full-time
…community sponsorships and partnerships. The role develops engaging content, supports business development and recruitment marketing efforts, coordinates community investment initiatives,…
Added 7 hours ago
YB
Events & Community Engagement Coordinator
YWCA Banff
Banff, AB
- Full-time
YWCA Banff is seeking a creative, highly organized and self-directed Events & Community Engagement Coordinator to bring people together through meaningful events and community initiatives.
Added 7 hours ago
H
Content & Pursuits Coordinator
Heavy
Calgary, AB
- Full-time
Heavy creates bold, unexpected work in the built world. We’re looking for a Content & Pursuits Coordinator to help tell the stories behind our projects and support the proposals,…
Added 7 hours ago
TN
Recreation Worker
Tla’amin Nation
BC · qathet, British Columbia
- Part-time
Assists with evaluating program content and participant satisfaction.
Added 7 hours ago
M(
Coordinator, Ticketing Communications
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Part-time
As a Coordinator, Ticketing Communications, you will be part of a dynamic group supporting MLSE’s Ticketing initiatives through communications channels, primarily email campaigns. Reporting…
Added 7 hours ago
OG
Senior Project Coordinator
Onni Group of Companies
Vancouver, BC
- Full-time
…dynamic Construction team in Vancouver as a Senior Project Coordinator. Take on a pivotal role in our exciting projects and be at the forefront of transforming ideas into reality. With us,…
Added 8 hours ago
IH
Content & Pursuits Coordinator
Inspired HR
Calgary, AB
- Full-time
We’re looking for a Content & Pursuits Coordinator who can help turn that strategy into action. This role is equal parts creative and organized, capturing the stories happening across Heavy…
Added 8 hours ago
KB
Human Resources Business Partner
Kent Building Supplies
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Whether you're leading a team, serving customers, creating content, managing projects, or building expertise in your field, you'll find opportunities to learn new skills, take on new…
Added 8 hours ago
FH
Marketing & Events Coordinator
Fuze HR Solutions
Richmond, BC
- $60,000 to $70,000 CAD / year
- Full-time
We are seeking a Marketing & Events Coordinator to join a dynamic team and play an important role in the planning and execution of national events, promotional initiatives, partnerships,…

Creator.co

Creator Support & Community Coordinator

Vancouver, BC, Canada

$50,000 to $57,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $57,000 CAD / year
Job type: Full-time
Apply by: Apr 5, 2027
Experience: 1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Posting language: English
Posted: Oct 7, 2026

Original job description

About Creator

Creator is a leading Influencer Marketing Platform (currently ranked #3 on Influencer Marketing Hub), and one of the fastest growing startups in Vancouver. We're looking for a strategy driven SaaS product marketing professional with a passion for influencer marketing and digital marketing to help us continue to build on our triple digit annual growth.

Our vision is to be the destination for Brands and Creators to connect, collaborate, grow, and earn more money.

Creator.co is an innovative platform that empowers creators, influencers, and brands to collaborate and thrive in the digital space. We're revolutionizing the way brands and influencers connect by streamlining the creative process, optimizing marketing campaigns, and delivering measurable results.

Role Overview

Creators are at the center of our platform, and this role is a first point of contact for many of them. You will answer support tickets, keep our CRM and community platform running well, and help creators get started and stay active.

This role offers the opportunity to learn how a fast-growing creator platform works from the inside, with guidance from the Community Manager and room to take on more responsibility as you grow.

We are a growing team, so priorities can shift. Your day may include responding to creator support tickets, engaging with our community, coordinating program tasks, preparing reporting data, or testing new Creator Space features. While this is not primarily a social media management role, you will also support our social channels and contribute occasional content and ideas. During busy periods or urgent situations, flexibility and a willingness to jump in where needed are important.

The candidate who would excel in this role looks for answers before asking them, suggests improvements, and takes ownership of their work. They also use AI thoughtfully to work smarter and faster, in line with us being an AI-forward company.

Key Responsibilities

Manage incoming creator support tickets from first reply to resolution, escalating complex issues to the Community Manager when needed Support creators through onboarding, program updates, and ongoing questions, ensuring they have the information they need to participate successfully.
Help build and maintain an engaged creator community by posting updates, answering member questions, encouraging participation, and keeping conversations helpful and active.
Represent Creator.co across community and social channels, contributing content ideas and occasional short-form posts with support from the team.
Keep CRM data accurate and up to date, and track action items across creator programs and partner sign-ups through completion.
Prepare and organize data for monthly performance reporting.
Identify and implement opportunities to improve support workflows
Keep SOPs and process documentation current as workflows evolve.
Share creator feedback and feature ideas for Creator Storefronts with the Product team and help test new features as they are released.
Support administrative, research, and other team priorities as needs evolve.

What You Bring

1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Experience with Zendesk or a similar helpdesk platform
Clear, friendly, and professional written English communication
Strong attention to detail and organizational skills
A proactive approach to problem-solving, with a focus on finding answers, taking ownership, and following issues through to resolution
Ability to learn new software and tools quickly
Practical experience using AI tools such as ChatGPT or Claude to improve how work gets done, not just for basic drafting or research, but to streamline workflows, solve problems, reduce repetitive tasks, and improve efficiency.
Confidence representing Creator.co on social media, including creating posts and appearing on camera for short-form content

Nice to Have

Experience with a CRM or community platform such as Attio, Circle, or similar
Familiarity with creator, influencer, or affiliate marketing
Light content creation skills (captions, simple graphics, short copy) is a plus, though not a core part of this role
Background in business, communications, or marketing

What We Offer

A competitive salary and benefits package (health, dental, and vision insurance)
A transit benefit to help support your commute to our downtown Vancouver office
An annual education allowance to support your professional growth and development
A vibrant, dog-friendly office in downtown Vancouver with the flexibility of remote work up to 2 days per week
An inclusive environment with a team of passionate and creative individuals
Opportunities for growth and development, including access to industry events and mentorship
A supportive company culture that values innovation, collaboration, and transparency
The opportunity to grow with a rapidly expanding team in a booming industry

Compensation

We offer a starting annual salary of $50,000 to $57,000 CAD

Total compensation includes salary, bonus, benefits, and other perks

Apply About employer

More about this job

Responsibilities

Manage creator support requests from initial response through resolution, assist with onboarding and program updates, and foster an active, helpful creator community. Maintain CRM records and process documentation, prepare reporting data, support social content, track program tasks, and share feedback while helping test new product features.

Requirements

Applicants should have 1–2 years of experience in customer support, customer success, community work, or a similar customer-facing role, along with helpdesk experience and clear, professional written English. They should be organized, proactive, comfortable representing the company on social media and on camera, quick to learn software, and able to use AI tools to improve workflows and efficiency.

Skills

Customer Support
Customer Success
Community Management
Zendesk
Written Communication
Organization
Problem-Solving
CRM Data Management
Creator Onboarding
Influencer Marketing
Affiliate Marketing
Social Media Content
AI Tools
Workflow Improvement
Performance Reporting
Process Documentation

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Transit Benefit
Annual Education Allowance
Remote Work Flexibility
Professional Development
Mentorship
Industry Event Access

Visa sponsorship

Not detected in the job text

Keywords

Creator Support
Influencer Marketing
Affiliate Marketing
Customer Support
Customer Success
Community Management
Zendesk
CRM
Attio
Circle
Creator Space
Creator Storefronts
Creator Onboarding
Social Media
Short-Form Content
AI Tools
ChatGPT
Claude
Performance Reporting
Workflow Improvement
Process Documentation
Support Tickets
Program Coordination
Product Testing
SaaS
Marketing Services

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