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Added 56 mins ago
P
Partnerships Manager (Key Opinion Leaders (KOL)/ Creators)
Punt
Vancouver, BC
- Full-time
You'll be part of the growth team that builds and runs the KOL and creator programs that bring new players to Punt's products. You'll start exciting new direction for Punt: digital…
Added 2 hours ago
VI
Marketing Specialist
VentaCo Inc.
Toronto, ON · North York, ON
- Part-time
…digital presence. This role will be responsible for social media, content creation, paid advertising, campaign execution, lead generation, and performance…
Added 3 hours ago
PG
Senior Content Writer
Publicis Groupe Canada
Toronto, ON · Greater Toronto Area, Canada
- $65,000 to $85,000 CAD / year
- Full-time
As a Senior Content Writer, it’s your responsibility to author original creative concepts that gain our client’s an outsized share of social attention. Through our editorial content…
Added 4 hours ago
NT
Student Video Creator
NellaDerm Therapeutics
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
We’re looking for a creative post-secondary student to help us produce engaging educational and promotional video content.
Added 5 hours ago
PG
Senior Content Writer
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
Be a creator at heart• Lead concepting for social posts & opportunities, with support from social strategists, contentcreators, and creative directors.• Partner with Social Content Creators…
Added 5 hours ago
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Associate Creative Director
Accenture
Toronto, ON
- Full-time
…platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate…
Added 5 hours ago
SP
Marketing Coordinator
Sahara Place
Brampton, ON
- Full-time
Sahara Place is hiring a full-time, on-site Marketing Coordinator to own our social channels, content, search visibility and partnerships in Brampton and the wider GTA.
Added 7 hours ago
PA
Community & Social Media Specialist
Pulp and Press
London, ON
- Full-time
Track creator performance, including reach, engagement, content quality, and agreed deliverables.
Added 8 hours ago
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Senior Legal Counsel
lululemon
Vancouver, BC
- Full-time
Support on advice and legal documents related to campaigns, events, content production, ambassadors and other brand and community initiatives.
Added 8 hours ago
MB
Director, Earned & Owned Media: Marc Anthony True Professional
MAV Beauty
Vaughan, ON
- Full-time
The Director, Earned & Owned Media owns the creator ecosystem for Marc Anthony, with a mandate to shift the brand from a campaign-driven cadence to an always-on model that drives sustained…
Added 19 hours ago
AG
Senior Manager, Integrated Media
Adelphi Group
Toronto, ON
- Full-time
Influencer & Creator Ecosystem Management: Build and nurture long-term relationships with a diverse network of creators and key opinion leaders (KOLs); lead end-to-end influencer strategy -…
Added 19 hours ago
AG
Manager, Media Relations
Adelphi Group
Toronto, ON
- Full-time
…integrated account teams to execute earned media strategies, manage creator programs, and leverage data, social listening, and analytics to deliver measurable business results for iconic…
Added 19 hours ago
AG
Account Director, Integrated Media Strategy
Adelphi Group
Toronto, ON
- Full-time
…of social media dynamics, modern influencer strategies, and creator relations to the table. You possess a deep understanding of today's complex stakeholder dynamics and bring a nuanced…
Added 19 hours ago
AG
Associate, Integrated Media
Adelphi Group
Toronto, ON
- Full-time
About You: You’ve got a passion for PR and the latest consumer trends, you have a deep enthusiasm for media and creator outreach, pitching, and building relationships. You are deeply…
Added 19 hours ago
AG
Senior Manager, Catalyst
Adelphi Group
Toronto, ON
- Full-time
· Lead integrated communications planning across earned media, influencer marketing, content, social and experiential programs.
Added 19 hours ago
AG
Director, Social & Influencer
Adelphi Group
Toronto, ON
- Full-time
Conduct competitive and audience insights analysis to inform creator selection, platform strategy, and content approaches
Added 19 hours ago
AG
Social Strategist
Adelphi Group
Toronto, ON · Montreal, QC
- Full-time
Creo, a division of Omnicom Media, brings together social, creator, content and cultural intelligence capabilities to help brands participate meaningfully in the conversations and…
Added 20 hours ago
M
Marketing Lead
MyVeloFit
Ottawa, ON
- Full-time
Plan, script, and produce video-first content (Reels, Shorts, YouTube, ads) - from concept to publish.
Added 23 hours ago
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Nail Technician & Content Creator
NailSala
ON · Ontario, Canada
- Full-time
You will create original nail content showcasing NailSala products, from gel polish application and nail art tutorials to product demonstrations and finished manicure reveals. This role…
Added 1 day ago
Digital Marketing and Content Manager
Lammle's Western Wear Ltd
Calgary, AB
The Digital Marketing & Content Manager is responsible for translating the Lammle's vision into compelling digital campaigns and content that drives traffic, engagement, and revenue. This…
Added 1 day ago
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Community Coordinator
Creator
Vancouver, BC
- $50,000 to $57,000 CAD / year
- Full-time
We are a growing team, so priorities can shift. Your day may include responding to creator support tickets, engaging with our community, coordinating program tasks, preparing reporting…
Added 1 day ago
LW
Digital Marketing and Content Manager
Lammle's Western Wear
Calgary, AB
- Full-time
The Digital Marketing & Content Manager is responsible for translating the Lammle's vision into compelling digital campaigns and content that drives traffic, engagement, and revenue. This…
Added 1 day ago
C
Creator Support & Community Coordinator
Creator.co
Vancouver, BC
- $50,000 to $57,000 CAD / year
- Full-time
We are a growing team, so priorities can shift. Your day may include responding to creator support tickets, engaging with our community, coordinating program tasks, preparing reporting…
Added 1 day ago
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Photo & Video Content Creator
Goosign
Toronto, ON
- Contract
We're looking for a Toronto-based content creator to join us on ongoing collaborations and occasional event coverage. You'll work closely with our creative team to produce photo and video…
Added 1 day ago
PC
Manager, Destination PR & Storytelling
Pursuit Collection
Banff, AB · Calgary, AB · Canmore, AB · CAN - Calgary Office
- Full-time
Develop creative PR campaigns, story angles, media activations and creator collaborations that drive awareness, engagement and earned coverage.

Creator.co

Creator Support & Community Coordinator

Vancouver, BC, Canada

$50,000 to $57,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $50,000 to $57,000 CAD / year
Job type: Full-time
Apply by: Apr 5, 2027
Experience: 1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Posting language: English
Posted: Oct 7, 2026

Original job description

About Creator

Creator is a leading Influencer Marketing Platform (currently ranked #3 on Influencer Marketing Hub), and one of the fastest growing startups in Vancouver. We're looking for a strategy driven SaaS product marketing professional with a passion for influencer marketing and digital marketing to help us continue to build on our triple digit annual growth.

Our vision is to be the destination for Brands and Creators to connect, collaborate, grow, and earn more money.

Creator.co is an innovative platform that empowers creators, influencers, and brands to collaborate and thrive in the digital space. We're revolutionizing the way brands and influencers connect by streamlining the creative process, optimizing marketing campaigns, and delivering measurable results.

Role Overview

Creators are at the center of our platform, and this role is a first point of contact for many of them. You will answer support tickets, keep our CRM and community platform running well, and help creators get started and stay active.

This role offers the opportunity to learn how a fast-growing creator platform works from the inside, with guidance from the Community Manager and room to take on more responsibility as you grow.

We are a growing team, so priorities can shift. Your day may include responding to creator support tickets, engaging with our community, coordinating program tasks, preparing reporting data, or testing new Creator Space features. While this is not primarily a social media management role, you will also support our social channels and contribute occasional content and ideas. During busy periods or urgent situations, flexibility and a willingness to jump in where needed are important.

The candidate who would excel in this role looks for answers before asking them, suggests improvements, and takes ownership of their work. They also use AI thoughtfully to work smarter and faster, in line with us being an AI-forward company.

Key Responsibilities

Manage incoming creator support tickets from first reply to resolution, escalating complex issues to the Community Manager when needed Support creators through onboarding, program updates, and ongoing questions, ensuring they have the information they need to participate successfully.
Help build and maintain an engaged creator community by posting updates, answering member questions, encouraging participation, and keeping conversations helpful and active.
Represent Creator.co across community and social channels, contributing content ideas and occasional short-form posts with support from the team.
Keep CRM data accurate and up to date, and track action items across creator programs and partner sign-ups through completion.
Prepare and organize data for monthly performance reporting.
Identify and implement opportunities to improve support workflows
Keep SOPs and process documentation current as workflows evolve.
Share creator feedback and feature ideas for Creator Storefronts with the Product team and help test new features as they are released.
Support administrative, research, and other team priorities as needs evolve.

What You Bring

1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Experience with Zendesk or a similar helpdesk platform
Clear, friendly, and professional written English communication
Strong attention to detail and organizational skills
A proactive approach to problem-solving, with a focus on finding answers, taking ownership, and following issues through to resolution
Ability to learn new software and tools quickly
Practical experience using AI tools such as ChatGPT or Claude to improve how work gets done, not just for basic drafting or research, but to streamline workflows, solve problems, reduce repetitive tasks, and improve efficiency.
Confidence representing Creator.co on social media, including creating posts and appearing on camera for short-form content

Nice to Have

Experience with a CRM or community platform such as Attio, Circle, or similar
Familiarity with creator, influencer, or affiliate marketing
Light content creation skills (captions, simple graphics, short copy) is a plus, though not a core part of this role
Background in business, communications, or marketing

What We Offer

A competitive salary and benefits package (health, dental, and vision insurance)
A transit benefit to help support your commute to our downtown Vancouver office
An annual education allowance to support your professional growth and development
A vibrant, dog-friendly office in downtown Vancouver with the flexibility of remote work up to 2 days per week
An inclusive environment with a team of passionate and creative individuals
Opportunities for growth and development, including access to industry events and mentorship
A supportive company culture that values innovation, collaboration, and transparency
The opportunity to grow with a rapidly expanding team in a booming industry

Compensation

We offer a starting annual salary of $50,000 to $57,000 CAD

Total compensation includes salary, bonus, benefits, and other perks

Apply About employer

More about this job

Responsibilities

Manage creator support requests from initial response through resolution, assist with onboarding and program updates, and foster an active, helpful creator community. Maintain CRM records and process documentation, prepare reporting data, support social content, track program tasks, and share feedback while helping test new product features.

Requirements

Applicants should have 1–2 years of experience in customer support, customer success, community work, or a similar customer-facing role, along with helpdesk experience and clear, professional written English. They should be organized, proactive, comfortable representing the company on social media and on camera, quick to learn software, and able to use AI tools to improve workflows and efficiency.

Skills

Customer Support
Customer Success
Community Management
Zendesk
Written Communication
Organization
Problem-Solving
CRM Data Management
Creator Onboarding
Influencer Marketing
Affiliate Marketing
Social Media Content
AI Tools
Workflow Improvement
Performance Reporting
Process Documentation

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Transit Benefit
Annual Education Allowance
Remote Work Flexibility
Professional Development
Mentorship
Industry Event Access

Visa sponsorship

Not detected in the job text

Keywords

Creator Support
Influencer Marketing
Affiliate Marketing
Customer Support
Customer Success
Community Management
Zendesk
CRM
Attio
Circle
Creator Space
Creator Storefronts
Creator Onboarding
Social Media
Short-Form Content
AI Tools
ChatGPT
Claude
Performance Reporting
Workflow Improvement
Process Documentation
Support Tickets
Program Coordination
Product Testing
SaaS
Marketing Services

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