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Added 13 mins ago
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restaurant manager
OPA! of Greece
Prince George, BC
- Full-time
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Senior Analyst - Fuel and Fuel Channel Analysis
Kinectrics
Toronto, ON
- Full-time
Reports to: Manager, Fuel and Fuel Channel Assessment
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FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
Added 13 mins ago
AC
Property Field Claims Manager
Allstate Canada
ON · Ontario, Canada
- Full-time
The Manager, Property Field Claims is accountable for leading a high-performing team of Field Property Advisors across Ontario. Reporting to the Senior Manager, Property Claims, this role…
Added 13 mins ago
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Rehab Registration Clerk
Olathe Health
Pavilion 1, BC
- Full-time
…when necessary and emails Director or designated Supervisor/Manager what items were ordered and the purchase requisition…
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GD
DYNAMITE - Sales Associate PT - Devonshire Mall
Groupe Dynamite
Windsor, ON
- Full-time
Reporting to the Store Manager, your main focus as Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each customer.…
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GE
Little Chief Restaurant Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Must have customer service experience and well-developed leadership skills.
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GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…
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GE
Little Chief Restaurant Host/Hostess
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Restaurant Manager or Shift Supervisor, the Host/Hostess is responsible for greeting and seating guests within the restaurant in a timely manner. Emphasis must be…
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WO
Registered Practical Nurse - Functional Enhancement Unit
William Osler Health System
Toronto, ON · Etobicoke, ON
- Part-time
…The successful candidate will report to the Clinical Services…
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Little Chief Restaurant Breakfast Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…
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Part-Time Delivery Driver
Aquatera Utilities Inc.
Grande Prairie, AB
- Part-time
Reporting to the Procurement Manager, the Part-Time Delivery Driver plays an important role in supporting Aquatera’s operations by ensuring the safe, timely, and accurate delivery of…
Added 13 mins ago
WO
Registered Practical Nurse - Functional Enhancement Unit
William Osler Health System
Toronto, ON · Etobicoke, ON
- Part-time
…The successful candidate will report to the Clinical Services…
Added 13 mins ago
WO
Registered Practical Nurse - Functional Enhancement Unit
William Osler Health System
Toronto, ON · Etobicoke, ON
- Part-time
…The successful candidate will report to the Clinical Services…
Added 13 mins ago
FR
Assistant Condominium Manager
FirstService Residential Canada
Mississauga, ON
- Full-time
The Assistant Property Manager provides support services to the Property Manager in the overall running of the site office and exceptional customer service to owners, residents, trades and…
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MS
Operations Supervisor
Metro Supply Chain
Mississauga, ON
- Full-time
Reporting to the Operations Manager, the Operations Supervisor is responsible to perform the tasks and responsibilities of various warehouse operations jobs including receiving, order…
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Sales Programs Senior Manager
Salesforce Partner Canada
Toronto, ON
- Full-time
7+ years of experience in management consulting, executive communications, storytelling, or strategic messaging.
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Manager, IT Business Systems
SMS Security
Toronto, ON
- $110,000 to $125,000 CAD / year
- Full-time
Reporting to the CEO, the Manager, IT Business Systems will help lead SMS’s technology journey as we add new systems to streamline how work gets done and give leaders better insight into…
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Supportive Housing Worker
Cota
Toronto, ON
- Part-time
…consisting of Supportive Housing Workers and a dedicated Case Manager. The program is staffed 24/7 with a ratio of three staff to five clients to ensure the provision of intensive support.…
Added 13 mins ago
PA
Supervisor, Ground Support Equipment (GSE)
Porter Airlines Inc.
Toronto, ON
- Full-time
Reporting to the Manager, Facilities and Ground Support Equipment Maintenance, this individual is responsible for the supervision of the Porter’s ground support equipment team.
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Retail Sales Advisor - Bolton
Oak Furnitureland
Bolton, ON
- £45,000 to £50,000 GBP / year
- Full-time
…from our broad range of products. They achieve this with every customer by being commercially minded and adopting a consultative sales approach using their expert knowledge of our…
Added 13 mins ago
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Client Advisor, Holt Renfrew Yorkdale Mall
Max Mara Fashion Group
Toronto, ON
- Full-time
Deliver an elevated, personalized client experience that reflects Bloomingdale’s service standards and MaxMara’s luxury positioning
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WO
Registered Practical Nurse - Functional Enhancement Unit
William Osler Health System
Toronto, ON · Etobicoke, ON
- Part-time
…The successful candidate will report to the Clinical Services…
Added 13 mins ago
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Senior Media Operations Specialist (Onsite)
Stacktics
Toronto, ON
- Full-time
Advanced experience implementing ad platform tags in Google Tag Manager (where this client's tags are hosted), across both web and server-side containers
Added 13 mins ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
Experience exceptional service with a fulfilling career in property management with FirstService Residential.

Creator.co

Creator Support & Community Coordinator

Vancouver, BC, Canada

$50,000 to $57,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $57,000 CAD / year
Job type: Full-time
Apply by: Apr 5, 2027
Experience: 1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Posting language: English
Posted: Oct 7, 2026

Original job description

About Creator

Creator is a leading Influencer Marketing Platform (currently ranked #3 on Influencer Marketing Hub), and one of the fastest growing startups in Vancouver. We're looking for a strategy driven SaaS product marketing professional with a passion for influencer marketing and digital marketing to help us continue to build on our triple digit annual growth.

Our vision is to be the destination for Brands and Creators to connect, collaborate, grow, and earn more money.

Creator.co is an innovative platform that empowers creators, influencers, and brands to collaborate and thrive in the digital space. We're revolutionizing the way brands and influencers connect by streamlining the creative process, optimizing marketing campaigns, and delivering measurable results.

Role Overview

Creators are at the center of our platform, and this role is a first point of contact for many of them. You will answer support tickets, keep our CRM and community platform running well, and help creators get started and stay active.

This role offers the opportunity to learn how a fast-growing creator platform works from the inside, with guidance from the Community Manager and room to take on more responsibility as you grow.

We are a growing team, so priorities can shift. Your day may include responding to creator support tickets, engaging with our community, coordinating program tasks, preparing reporting data, or testing new Creator Space features. While this is not primarily a social media management role, you will also support our social channels and contribute occasional content and ideas. During busy periods or urgent situations, flexibility and a willingness to jump in where needed are important.

The candidate who would excel in this role looks for answers before asking them, suggests improvements, and takes ownership of their work. They also use AI thoughtfully to work smarter and faster, in line with us being an AI-forward company.

Key Responsibilities

Manage incoming creator support tickets from first reply to resolution, escalating complex issues to the Community Manager when needed Support creators through onboarding, program updates, and ongoing questions, ensuring they have the information they need to participate successfully.
Help build and maintain an engaged creator community by posting updates, answering member questions, encouraging participation, and keeping conversations helpful and active.
Represent Creator.co across community and social channels, contributing content ideas and occasional short-form posts with support from the team.
Keep CRM data accurate and up to date, and track action items across creator programs and partner sign-ups through completion.
Prepare and organize data for monthly performance reporting.
Identify and implement opportunities to improve support workflows
Keep SOPs and process documentation current as workflows evolve.
Share creator feedback and feature ideas for Creator Storefronts with the Product team and help test new features as they are released.
Support administrative, research, and other team priorities as needs evolve.

What You Bring

1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Experience with Zendesk or a similar helpdesk platform
Clear, friendly, and professional written English communication
Strong attention to detail and organizational skills
A proactive approach to problem-solving, with a focus on finding answers, taking ownership, and following issues through to resolution
Ability to learn new software and tools quickly
Practical experience using AI tools such as ChatGPT or Claude to improve how work gets done, not just for basic drafting or research, but to streamline workflows, solve problems, reduce repetitive tasks, and improve efficiency.
Confidence representing Creator.co on social media, including creating posts and appearing on camera for short-form content

Nice to Have

Experience with a CRM or community platform such as Attio, Circle, or similar
Familiarity with creator, influencer, or affiliate marketing
Light content creation skills (captions, simple graphics, short copy) is a plus, though not a core part of this role
Background in business, communications, or marketing

What We Offer

A competitive salary and benefits package (health, dental, and vision insurance)
A transit benefit to help support your commute to our downtown Vancouver office
An annual education allowance to support your professional growth and development
A vibrant, dog-friendly office in downtown Vancouver with the flexibility of remote work up to 2 days per week
An inclusive environment with a team of passionate and creative individuals
Opportunities for growth and development, including access to industry events and mentorship
A supportive company culture that values innovation, collaboration, and transparency
The opportunity to grow with a rapidly expanding team in a booming industry

Compensation

We offer a starting annual salary of $50,000 to $57,000 CAD

Total compensation includes salary, bonus, benefits, and other perks

Apply About employer

More about this job

Responsibilities

Manage creator support requests from initial response through resolution, assist with onboarding and program updates, and foster an active, helpful creator community. Maintain CRM records and process documentation, prepare reporting data, support social content, track program tasks, and share feedback while helping test new product features.

Requirements

Applicants should have 1–2 years of experience in customer support, customer success, community work, or a similar customer-facing role, along with helpdesk experience and clear, professional written English. They should be organized, proactive, comfortable representing the company on social media and on camera, quick to learn software, and able to use AI tools to improve workflows and efficiency.

Skills

Customer Support
Customer Success
Community Management
Zendesk
Written Communication
Organization
Problem-Solving
CRM Data Management
Creator Onboarding
Influencer Marketing
Affiliate Marketing
Social Media Content
AI Tools
Workflow Improvement
Performance Reporting
Process Documentation

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Transit Benefit
Annual Education Allowance
Remote Work Flexibility
Professional Development
Mentorship
Industry Event Access

Visa sponsorship

Not detected in the job text

Keywords

Creator Support
Influencer Marketing
Affiliate Marketing
Customer Support
Customer Success
Community Management
Zendesk
CRM
Attio
Circle
Creator Space
Creator Storefronts
Creator Onboarding
Social Media
Short-Form Content
AI Tools
ChatGPT
Claude
Performance Reporting
Workflow Improvement
Process Documentation
Support Tickets
Program Coordination
Product Testing
SaaS
Marketing Services

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