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Added 12 mins ago
BH
Resident Services Assistant (Casual)
Baptist Housing Seniors Living
Victoria, BC
- $26.53 CAD / hour
- Part-time
…families, and visitors. Reporting to the Resident Services Manager, you will handle general office tasks, respond to resident inquiries, manage emergency calls, and maintain accurate…
Added 26 mins ago
T
Account Manager II
TD
Yorkton, SK
- Full-time
The role is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for expanding its…
Added 26 mins ago
T
Account Manager I
TD
Calgary, AB
- Full-time
…products/services. The role is accountable for delivering a superior customer experience while ensuring compliance requirements and minimizing operational risk. The Account Manager I is…
Added 26 mins ago
T
Financial Planner
TD
Toronto, ON
- Full-time
Added 26 mins ago
T
Personal Banking Associate-1
TD
AB · St. Albert, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 26 mins ago
C
Food Store Manager - Erickson Food Store
Co-op
Erickson, MB
- Full-time
Lead recruitment, onboarding, scheduling, coaching, performance management, and employee development initiatives while promoting a positive and engaged team culture.
Added 26 mins ago
Desktop Support Specialist
Amica Senior Lifestyles
Toronto, ON
We are seeking a highly motivated and customer-focused Desktop Support Specialist to join our End User Services team.
Added 26 mins ago
AW
Bilingual Supervisor, Transfers
Aviso Wealth
Remote, Canada
- $83,000 to $100,000 CAD / year
- Full-time
- Remote
Reporting to the Manager of Operations, the Bilingual Supervisor, Transfers is responsible for overseeing the Transfers Team, managing volumes and ensuring daily deadlines are met.…
Added 26 mins ago
AW
Bilingual Supervisor, Transfers
Aviso Wealth
Remote, Canada
- $83,000 to $100,000 CAD / year
- Full-time
- Remote
Reporting to the Manager of Operations, the Bilingual Supervisor, Transfers is responsible for overseeing the Transfers Team, managing volumes and ensuring daily deadlines are met.…
Added 26 mins ago
AW
Bilingual Supervisor, Transfers
Aviso Wealth
Remote, Canada
- $83,000 to $100,000 CAD / year
- Full-time
- Remote
Reporting to the Manager of Operations, the Bilingual Supervisor, Transfers is responsible for overseeing the Transfers Team, managing volumes and ensuring daily deadlines are met.…
Added 26 mins ago
L
Talent Acquisition Partner
Liferaft
Remote, Canada
- Remote
Own onboarding from offer through 30, 60 and 90 day plans, including manager readiness, and improve it based on new hire feedback.
Added 26 mins ago
HM
Area Operations Manager - Ready Mix Concrete
Heidelberg Materials
Ottawa, ON
- Full-time
The Sr Area Operations Manager provides hands-on leadership across multiple ready-mix operations in Eastern Ontario and Western Quebec, overseeing production, maintenance, logistics,…
Added 41 mins ago
AS
Technical Product Manager - Digital Channel Applications
Alterna Savings
Ottawa, ON · Toronto, ON
- Full-time
Experience with digital banking, financial services, payments, onboarding, or customer-facing digital platforms.
Added 41 mins ago
Site Procurement Manager
Amazon
Brampton, ON
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place…
Added 52 mins ago
CR
Site manager - Homeless shelter
Canadian Red Cross
Montreal, QC
- Full-time
The Canadian Red Cross is seeking a Site Manager to coordinate activities at a shelter or warming center for people experiencing homelessness in Montreal.
Added 52 mins ago
L
Seasonal Store Associate CAN
Läderach
Toronto, ON · North York, ON
- Part-time
Sounds interesting? Then come join us. Jennifer Kassaras, Recruiting and Onboarding Manager linkedin.com/in/jennifer-kassaras-b52b2144 will be happy to answer your questions. You can also…
Added 56 mins ago
T
Business Insights Analyst II
TD
Toronto, ON · Montreal, QC
- Full-time
Experience working with policy, quote, claims, billing, broker, customer, or underwriting workflow data is an asset.
Added 56 mins ago
T
Customer Experience Associate
TD
Ottawa, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 56 mins ago
T
Personal Banker Trainee
TD
Calgary, AB · Canmore, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 56 mins ago
T
PIA Client Service Associate
TD
Markham, ON
- Full-time
Are you admired for your attention to detail, exacting standards and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard…
Added 56 mins ago
T
Personal Banking Associate
TD
AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 56 mins ago
T
Manager, IT Operations (Oracle & PostgreSQL Database Services)
TD
Mississauga, ON · Toronto, ON
- Full-time
The Manager, IT Operations is responsible for leading a team of Database Administrators and Engineers supporting mission-critical Oracle and PostgreSQL database platforms across…
Added 56 mins ago
T
Customer Experience Associate
TD
Kelowna, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 56 mins ago
T
PIA Client Service Associate
TD
Toronto, ON
- Full-time
Are you admired for your attention to detail, exacting standards and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard…
Added 56 mins ago
T
Oracle / PostgreSQL Database Administrator
TD
Mississauga, ON · Toronto, ON
- Full-time
Administer Oracle Recovery Manager (RMAN) and Oracle Zero Data Loss Recovery Appliance (ZDLRA) environments.

Creator.co

Creator Support & Community Coordinator

Vancouver, BC, Canada

$50,000 to $57,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $57,000 CAD / year
Job type: Full-time
Apply by: Apr 5, 2027
Experience: 1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Posting language: English
Posted: Oct 7, 2026

Original job description

About Creator

Creator is a leading Influencer Marketing Platform (currently ranked #3 on Influencer Marketing Hub), and one of the fastest growing startups in Vancouver. We're looking for a strategy driven SaaS product marketing professional with a passion for influencer marketing and digital marketing to help us continue to build on our triple digit annual growth.

Our vision is to be the destination for Brands and Creators to connect, collaborate, grow, and earn more money.

Creator.co is an innovative platform that empowers creators, influencers, and brands to collaborate and thrive in the digital space. We're revolutionizing the way brands and influencers connect by streamlining the creative process, optimizing marketing campaigns, and delivering measurable results.

Role Overview

Creators are at the center of our platform, and this role is a first point of contact for many of them. You will answer support tickets, keep our CRM and community platform running well, and help creators get started and stay active.

This role offers the opportunity to learn how a fast-growing creator platform works from the inside, with guidance from the Community Manager and room to take on more responsibility as you grow.

We are a growing team, so priorities can shift. Your day may include responding to creator support tickets, engaging with our community, coordinating program tasks, preparing reporting data, or testing new Creator Space features. While this is not primarily a social media management role, you will also support our social channels and contribute occasional content and ideas. During busy periods or urgent situations, flexibility and a willingness to jump in where needed are important.

The candidate who would excel in this role looks for answers before asking them, suggests improvements, and takes ownership of their work. They also use AI thoughtfully to work smarter and faster, in line with us being an AI-forward company.

Key Responsibilities

Manage incoming creator support tickets from first reply to resolution, escalating complex issues to the Community Manager when needed Support creators through onboarding, program updates, and ongoing questions, ensuring they have the information they need to participate successfully.
Help build and maintain an engaged creator community by posting updates, answering member questions, encouraging participation, and keeping conversations helpful and active.
Represent Creator.co across community and social channels, contributing content ideas and occasional short-form posts with support from the team.
Keep CRM data accurate and up to date, and track action items across creator programs and partner sign-ups through completion.
Prepare and organize data for monthly performance reporting.
Identify and implement opportunities to improve support workflows
Keep SOPs and process documentation current as workflows evolve.
Share creator feedback and feature ideas for Creator Storefronts with the Product team and help test new features as they are released.
Support administrative, research, and other team priorities as needs evolve.

What You Bring

1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Experience with Zendesk or a similar helpdesk platform
Clear, friendly, and professional written English communication
Strong attention to detail and organizational skills
A proactive approach to problem-solving, with a focus on finding answers, taking ownership, and following issues through to resolution
Ability to learn new software and tools quickly
Practical experience using AI tools such as ChatGPT or Claude to improve how work gets done, not just for basic drafting or research, but to streamline workflows, solve problems, reduce repetitive tasks, and improve efficiency.
Confidence representing Creator.co on social media, including creating posts and appearing on camera for short-form content

Nice to Have

Experience with a CRM or community platform such as Attio, Circle, or similar
Familiarity with creator, influencer, or affiliate marketing
Light content creation skills (captions, simple graphics, short copy) is a plus, though not a core part of this role
Background in business, communications, or marketing

What We Offer

A competitive salary and benefits package (health, dental, and vision insurance)
A transit benefit to help support your commute to our downtown Vancouver office
An annual education allowance to support your professional growth and development
A vibrant, dog-friendly office in downtown Vancouver with the flexibility of remote work up to 2 days per week
An inclusive environment with a team of passionate and creative individuals
Opportunities for growth and development, including access to industry events and mentorship
A supportive company culture that values innovation, collaboration, and transparency
The opportunity to grow with a rapidly expanding team in a booming industry

Compensation

We offer a starting annual salary of $50,000 to $57,000 CAD

Total compensation includes salary, bonus, benefits, and other perks

Apply About employer

More about this job

Responsibilities

Manage creator support requests from initial response through resolution, assist with onboarding and program updates, and foster an active, helpful creator community. Maintain CRM records and process documentation, prepare reporting data, support social content, track program tasks, and share feedback while helping test new product features.

Requirements

Applicants should have 1–2 years of experience in customer support, customer success, community work, or a similar customer-facing role, along with helpdesk experience and clear, professional written English. They should be organized, proactive, comfortable representing the company on social media and on camera, quick to learn software, and able to use AI tools to improve workflows and efficiency.

Skills

Customer Support
Customer Success
Community Management
Zendesk
Written Communication
Organization
Problem-Solving
CRM Data Management
Creator Onboarding
Influencer Marketing
Affiliate Marketing
Social Media Content
AI Tools
Workflow Improvement
Performance Reporting
Process Documentation

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Transit Benefit
Annual Education Allowance
Remote Work Flexibility
Professional Development
Mentorship
Industry Event Access

Visa sponsorship

Not detected in the job text

Keywords

Creator Support
Influencer Marketing
Affiliate Marketing
Customer Support
Customer Success
Community Management
Zendesk
CRM
Attio
Circle
Creator Space
Creator Storefronts
Creator Onboarding
Social Media
Short-Form Content
AI Tools
ChatGPT
Claude
Performance Reporting
Workflow Improvement
Process Documentation
Support Tickets
Program Coordination
Product Testing
SaaS
Marketing Services

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