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Added 9 mins ago
SS
Activities & Volunteer Coord.
Sunrise Senior Living
Vancouver, BC · Sunrise of Killarney
- Full-time
At Sunrise Senior Living, we champion quality of life for seniors. As Activities & Volunteer Coordinator, you'll lead resident engagement, volunteer services, concierge operations, and…
Added 9 mins ago
SS
Activities coordinator
Sunrise Senior Living
Blainville, QC · Sunrise de Fontainebleau
- Full-time
At Sunrise Senior Living, we champion quality of life for seniors. As Activities & Volunteer Coordinator, you'll lead resident engagement, volunteer services, concierge operations, and…
Added 18 mins ago
BB
Program Coordinator
Big Brothers Big Sisters of Wood Buffalo
Fort McMurray, AB
- $26 to $33 CAD / hour
- Full-time
- On-site
Program Coordinator* *Big Brothers Big Sisters of Wood Buffalo in Fort McMurray, AB* *2 Full-Time Positions | 37.5 Hours/Week | $26.00?$33.00/Hour* *Two Positions. One Mission.* As a…
Added 20 mins ago
AH
Coordinator, Community Engagement
Argonauts Holdings Limited Partnership
Toronto, ON · MLSE Launchpad
- Full-time
As the Community Engagement Coordinator, you will be responsible for the overall positive experience of the MLSE LaunchPad members participating in our amazing programs, cool opportunities…
Added 53 mins ago
FH
Program Coordinator, Physician Quality Improvement (PQI)
Fraser Health Authority
Surrey, BC
- $32.43 to $46.62 CAD / hour
- Temporary
The Program Coordinator, Physician Quality Improvement (PQI) provides leadership and is responsible for supporting the PQI Initiative ensuring that the various physician projects are on…
Added 1 hour ago
BP
Inclusion & Behaviour Support Coordinator
BGC Prince County
Summerside, PE
- Full-time
The Inclusion & Behaviour Support Coordinator is responsible for creating and maintaining a safe, respectful, and welcoming environment for all members, staff, and visitors at BGC Prince…
Added 1 hour ago
SD
Specialist, Virtual Card Services
Shoppers Drug Mart
Mississauga, ON
- Full-time
The Business Analyst is directly responsible for providing troubleshooting and technical assistance for financial assistance programs which simplify complex billing processes for high cost…
Added 1 hour ago
H(
Member Services Coordinator
HRAI (Heating, Refrigeration and Air Conditioning Institute of Canada)
Mississauga, ON
- Full-time
Role Description The Member Services Coordinator is a full-time hybrid role based in Mississauga, ON, with one day work-from-home. This role focuses on supporting HRAI members by responding…
Added 1 hour ago
MC
Educational Assistant Practicum Coordinator
MaKami College
Calgary, AB
- Full-time
MaKami College offers students in-person, online, and blended programs in Massage Therapy, Health Care Aide, Business Administrative Assistant, Medical Office Assistant, and more. Rapidly…
Added 2 hours ago
S
Project Manager II
Septodont
Cambridge, ON
- Full-time
Typically leading 2-5 projects each with 4-10 team members and supported by a Project Coordinator per project. Project duration is generally more than 18 months.
Added 2 hours ago
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Business Coordinator, Underwriting and Sales Support - 14 Month Term
ATB
Calgary, AB
- Full-time
Thrive together: We want you - the unique, authentic you - to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.
Added 3 hours ago
CG
Catering Coordinator
Compass Group Canada
Fredericton, NB
- Full-time
…determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation,…
Added 3 hours ago
UO
Adjunct Instructor, Public Health and Rural Population Health, UC Clermont
University of Cincinnati
Clermont, QC
- Part-time
Attend scheduled meetings and events as appropriate and as requested by the Program Coordinator, Department Chair or Associate Dean.
Added 3 hours ago
TS
Food Bank Supervisor
The Salvation Army in Canada
Penticton, BC
- Full-time
The Salvation Army Penticton is seeking a dedicated, organized, and compassionate Community and Family Services / Food Bank Supervisor to oversee the day-to-day operations of our Community…
Added 3 hours ago
V
Business and Commercial Lending Coordinator (16-Month Contract)
Vancity
Vancouver, BC
- Full-time
As a Business & Commercial Lending Coordinator, you will play a critical role in supporting the delivery of exceptional service to our business and commercial members by ensuring loan…
Added 4 hours ago
BC
construction project coordinator
Bertram Construction (Ontario) Ltd.
Barrie, ON
- $55,000 to $80,000 CAD / year
- Full-time
- On-site
We are looking for an experienced PROJECT COORDINATOR (Full-time) * *to join our team!* *Who we are:* Welcome to the Bertram Construction team. We have been shaping the landscape of Simcoe…
Added 4 hours ago
AS
EVENT AND PROGRAM COORDINATOR - RICHMOND, BC
Al-Ayn Social Care Foundation Canada
Richmond, BC
- Full-time
Al-Ayn Social Care Foundation Canada (ASCFC) is looking to expand its events and programs base and is currently seeking applications from self-motivated and passionate individuals who want…
Added 4 hours ago
V
Business and Commercial Lending Coordinator (16-Month Contract)
Vancity
Vancouver, BC
- Full-time
As a Business & Commercial Lending Coordinator, you will play a critical role in supporting the delivery of exceptional service to our business and commercial members by ensuring loan…
Added 5 hours ago
VC
Coordinator, Patient Care (RN) - Acute & Ambulatory Care
Vancouver Coastal Health
Vancouver, BC
- $49.2 to $63.47 CAD / hour
- Temporary
Coordinates patient care activities in a defined area of clinical expertise and provides leadership, supervision and guidance to designated staff. Facilitates efficient patient flow and…
Added 5 hours ago
OS
Operations Coordinator
Orion Steel Group
Red Deer, AB
- Full-time
Join our Red Deer team as an Operations Coordinator, where you will play a key role in connecting administrative functions with production operations to keep activities running smoothly and…
Added 5 hours ago
OS
Operations Coordinator
Orion Steel Group
Calgary, AB
- Full-time
Join our Calgary team as an Operations Coordinator, where you will play a key role in connecting administrative functions with production operations to keep activities running smoothly and…
Added 5 hours ago
H(
Member Services Coordinator
HRAI (Heating, Refrigeration and Air Conditioning Institute of Canada)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Role Description The Member Services Coordinator is a full-time, on-site position based in the Greater Toronto Area, Canada. This role is responsible for providing day-to-day support to…
Added 5 hours ago
NA
Student Development Coordinator, Student Life (Temporary)
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Student Life is seeking a highly organized, collaborative, and creative Student Development Coordinator to develop and deliver programs, events, and resources that support student success,…
Added 5 hours ago
CO
Auxiliary Firefighter
City of Vernon
Canada
- Part-time
To be recognized as industry leaders in fire prevention, safety, response and recovery while working within a healthy, respectful, community-focused culture. We will achieve this by…
Added 5 hours ago
TS
Food Bank Supervisor
The Salvation Army Canada and Bermuda Territory
Penticton, BC
- Full-time
The Salvation Army Penticton is seeking a dedicated, organized, and compassionate Community and Family Services / Food Bank Supervisor to oversee the day-to-day operations of our Community…

Creator.co

Creator Support & Community Coordinator

Vancouver, BC, Canada

$50,000 to $57,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $57,000 CAD / year
Job type: Full-time
Apply by: Apr 5, 2027
Experience: 1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Posting language: English
Posted: Oct 7, 2026

Original job description

About Creator

Creator is a leading Influencer Marketing Platform (currently ranked #3 on Influencer Marketing Hub), and one of the fastest growing startups in Vancouver. We're looking for a strategy driven SaaS product marketing professional with a passion for influencer marketing and digital marketing to help us continue to build on our triple digit annual growth.

Our vision is to be the destination for Brands and Creators to connect, collaborate, grow, and earn more money.

Creator.co is an innovative platform that empowers creators, influencers, and brands to collaborate and thrive in the digital space. We're revolutionizing the way brands and influencers connect by streamlining the creative process, optimizing marketing campaigns, and delivering measurable results.

Role Overview

Creators are at the center of our platform, and this role is a first point of contact for many of them. You will answer support tickets, keep our CRM and community platform running well, and help creators get started and stay active.

This role offers the opportunity to learn how a fast-growing creator platform works from the inside, with guidance from the Community Manager and room to take on more responsibility as you grow.

We are a growing team, so priorities can shift. Your day may include responding to creator support tickets, engaging with our community, coordinating program tasks, preparing reporting data, or testing new Creator Space features. While this is not primarily a social media management role, you will also support our social channels and contribute occasional content and ideas. During busy periods or urgent situations, flexibility and a willingness to jump in where needed are important.

The candidate who would excel in this role looks for answers before asking them, suggests improvements, and takes ownership of their work. They also use AI thoughtfully to work smarter and faster, in line with us being an AI-forward company.

Key Responsibilities

Manage incoming creator support tickets from first reply to resolution, escalating complex issues to the Community Manager when needed Support creators through onboarding, program updates, and ongoing questions, ensuring they have the information they need to participate successfully.
Help build and maintain an engaged creator community by posting updates, answering member questions, encouraging participation, and keeping conversations helpful and active.
Represent Creator.co across community and social channels, contributing content ideas and occasional short-form posts with support from the team.
Keep CRM data accurate and up to date, and track action items across creator programs and partner sign-ups through completion.
Prepare and organize data for monthly performance reporting.
Identify and implement opportunities to improve support workflows
Keep SOPs and process documentation current as workflows evolve.
Share creator feedback and feature ideas for Creator Storefronts with the Product team and help test new features as they are released.
Support administrative, research, and other team priorities as needs evolve.

What You Bring

1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Experience with Zendesk or a similar helpdesk platform
Clear, friendly, and professional written English communication
Strong attention to detail and organizational skills
A proactive approach to problem-solving, with a focus on finding answers, taking ownership, and following issues through to resolution
Ability to learn new software and tools quickly
Practical experience using AI tools such as ChatGPT or Claude to improve how work gets done, not just for basic drafting or research, but to streamline workflows, solve problems, reduce repetitive tasks, and improve efficiency.
Confidence representing Creator.co on social media, including creating posts and appearing on camera for short-form content

Nice to Have

Experience with a CRM or community platform such as Attio, Circle, or similar
Familiarity with creator, influencer, or affiliate marketing
Light content creation skills (captions, simple graphics, short copy) is a plus, though not a core part of this role
Background in business, communications, or marketing

What We Offer

A competitive salary and benefits package (health, dental, and vision insurance)
A transit benefit to help support your commute to our downtown Vancouver office
An annual education allowance to support your professional growth and development
A vibrant, dog-friendly office in downtown Vancouver with the flexibility of remote work up to 2 days per week
An inclusive environment with a team of passionate and creative individuals
Opportunities for growth and development, including access to industry events and mentorship
A supportive company culture that values innovation, collaboration, and transparency
The opportunity to grow with a rapidly expanding team in a booming industry

Compensation

We offer a starting annual salary of $50,000 to $57,000 CAD

Total compensation includes salary, bonus, benefits, and other perks

Apply About employer

More about this job

Responsibilities

Manage creator support requests from initial response through resolution, assist with onboarding and program updates, and foster an active, helpful creator community. Maintain CRM records and process documentation, prepare reporting data, support social content, track program tasks, and share feedback while helping test new product features.

Requirements

Applicants should have 1–2 years of experience in customer support, customer success, community work, or a similar customer-facing role, along with helpdesk experience and clear, professional written English. They should be organized, proactive, comfortable representing the company on social media and on camera, quick to learn software, and able to use AI tools to improve workflows and efficiency.

Skills

Customer Support
Customer Success
Community Management
Zendesk
Written Communication
Organization
Problem-Solving
CRM Data Management
Creator Onboarding
Influencer Marketing
Affiliate Marketing
Social Media Content
AI Tools
Workflow Improvement
Performance Reporting
Process Documentation

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Transit Benefit
Annual Education Allowance
Remote Work Flexibility
Professional Development
Mentorship
Industry Event Access

Visa sponsorship

Not detected in the job text

Keywords

Creator Support
Influencer Marketing
Affiliate Marketing
Customer Support
Customer Success
Community Management
Zendesk
CRM
Attio
Circle
Creator Space
Creator Storefronts
Creator Onboarding
Social Media
Short-Form Content
AI Tools
ChatGPT
Claude
Performance Reporting
Workflow Improvement
Process Documentation
Support Tickets
Program Coordination
Product Testing
SaaS
Marketing Services

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