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Added 1 hour ago
CC
Business Development Manager
Caesarstone Canada
Winnipeg, MB
- $60,000 to $70,000 CAD / year
- Full-time
Proficiency in using CRM software and Microsoft Office Suite.
Added 1 hour ago
P
office administrator
PhoneBox
Vancouver, BC
- $3,500 to $3,800 CAD / month
- Full-time
- On-site
Added 2 hours ago
TD
Sales Manager
Target Digital Canada
Vancouver, BC
- Full-time
Maintain accurate sales pipelines and customer records using CRM tools
Added 2 hours ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
Analyzing CRM data, service requests, customer feedback, response times, repeat contacts and emerging trends;
Added 2 hours ago
ST
Seafood Export Manager
Shivalik Trading Inc.
Montague, PE
- Part-time
Added 3 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
Maintain accurate lead, opportunity, and client information in CRM.
Added 3 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
Maintain accurate lead, opportunity, and client information in CRM.
Added 3 hours ago
OR
Account Executive, Business Sales - Markham
OSL Retail Services
Markham, ON
- Full-time
Tools for success Smartphone & tablet, business cards, ID badge, Salesforce CRM
Added 3 hours ago
OR
Account Executive, Business Sales - London
OSL Retail Services
London, ON
- Full-time
Tools for success Smartphone & tablet, business cards, ID badge, Salesforce CRM
Added 3 hours ago
AG
Project Manager
Adelphi Group
Toronto, ON
- Full-time
MRM is part of the Omnicom Precision Marketing activation practice. This practice integrates CRM platform expertise, journey management, and first-party data capabilities with creative…
Added 3 hours ago
AG
Revenue Operations Analyst
Adelphi Group
Toronto, ON
- Full-time
…including hands-on experience with Salesforce reporting and CRM data…
Added 3 hours ago
AG
Demand Generation Marketing Manager
Adelphi Group
Toronto, ON
- Full-time
Hands-on experience with CRM and marketing automation tools - HubSpot and Salesforce experience is a strong asset.
Added 3 hours ago
AG
Media Director, Programmatic
Adelphi Group
Toronto, ON
- Full-time
MRM is part of the Omnicom Precision Marketing activation practice with Critical Mass. This practice integrates CRM platform expertise, journey management, and first-party data capabilities…
Added 3 hours ago
Client Service Associate, Wealth Management - St. Catharines
The Canada Life Assurance Company
St. Catharines, ON
Ensure that all client information is entered in the CRM
Added 3 hours ago
WI
Sales Representative
Wilsonart International
Winnipeg, MB
- Full-time
Maintain accurate records of customer interactions, opportunities, and sales activities within Salesforce CRM.
Added 3 hours ago
WI
Specification Representative
Wilsonart International
Winnipeg, MB
- Full-time
Track project opportunities and specification-to-sale conversion using Wilsonart’s CRM system.
Added 3 hours ago
WI
Specification Representative
Wilsonart International
AB · Edmonton
- Full-time
Track project opportunities and specification-to-sale conversion using Wilsonart’s CRM system.
Added 3 hours ago
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Courtier·ère en assurance de dommage des entreprises et développement des affaires
Covalen
Laval, QC
- Full-time
Être à l’aise avec les outils informatiques, notamment la suite Microsoft Office (Excel, Outlook, Word) et les systèmes de gestion ou CRM (Zoho ou équivalent, un atout)
Added 3 hours ago
C
Commercial Insurance Broker – Business Development
Covalen
Laval, QC
- Full-time
Proficient with computer tools, including Microsoft Office Suite (Excel, Outlook, Word) and management or CRM systems (Zoho or equivalent, an asset)
Added 3 hours ago
T
Packaging Consultant
TricorBraun
Toronto, ON · Canada - Toronto
- Full-time
Proficiency with a CRM to manage customer accounts and your calendar of events
Added 3 hours ago
CC
Analyst, Insights and Pipeline Management
Canadian Cancer Society
Calgary, AB · Kelowna, BC · Prince George, BC · Vancouver, BC · Victoria, BC · St. John's, NL · Halifax, NS · Hamilton, ON · Ottawa, ON · Montreal, QC · Quebec, QC
- $52,000 to $59,000 CAD / year
- Full-time
Experience implementing data‑integrity initiatives, conducting portfolio/pipeline reviews, and supporting prospect management strategies in a fundraising or CRM‑driven environment.
Added 3 hours ago
VI
online marketing manager
Vestra Inet
Concord, ON
- From $65,000 CAD / year
- Full-time
- On-site
…marketing agency environment * Experience with CMS platforms and CRM systems * Knowledge of SEO, Google Analytics, Google Ads, or other digital marketing tools Apply Today Submit your…
Added 4 hours ago
SM
Intermediate IT/VoIP Support Technician
Starport Managed Services Inc.
Charlottetown, PE
- Full-time
· Working knowledge of ticket systems (CRM), remote management tools (RMM) and screensharing tools
Added 4 hours ago
ZS
Sales Representative - Toronto, ON
Zedcor Security Solutions
Toronto, ON · Etobicoke, Ontario
- Full-time
Complete CRM daily inputting to have a clear pipeline of new business.
Added 4 hours ago
SD
Senior Manager, Specialty Pharmacy-2
Shoppers Drug Mart
Calgary, AB
- Full-time

Creator

Community Coordinator

Vancouver, BC, V6G 2Z6, Canada

$50,000 to $57,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $57,000 CAD / year
Job type: Full-time
Experience: 1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Posting language: English
Posted: Oct 7, 2026

Original job description

Creator Support & Community Coordinator

About Creator

Creator is a leading Influencer Marketing Platform (currently ranked #3 on Influencer Marketing Hub), and one of the fastest growing startups in Vancouver. We're looking for a strategy driven SaaS product marketing professional with a passion for influencer marketing and digital marketing to help us continue to build on our triple digit annual growth.

Our vision is to be the destination for Brands and Creators to connect, collaborate, grow, and earn more money.

Creator.co is an innovative platform that empowers creators, influencers, and brands to collaborate and thrive in the digital space. We're revolutionizing the way brands and influencers connect by streamlining the creative process, optimizing marketing campaigns, and delivering measurable results.

Role Overview

Creators are at the center of our platform, and this role is a first point of contact for many of them. You will answer support tickets, keep our CRM and community platform running well, and help creators get started and stay active.

This role offers the opportunity to learn how a fast-growing creator platform works from the inside, with guidance from the Community Manager and room to take on more responsibility as you grow.

We are a growing team, so priorities can shift. Your day may include responding to creator support tickets, engaging with our community, coordinating program tasks, preparing reporting data, or testing new Creator Space features. While this is not primarily a social media management role, you will also support our social channels and contribute occasional content and ideas. During busy periods or urgent situations, flexibility and a willingness to jump in where needed are important.

The candidate who would excel in this role looks for answers before asking them, suggests improvements, and takes ownership of their work. They also use AI thoughtfully to work smarter and faster, in line with us being an AI-forward company.

Key Responsibilities

Manage incoming creator support tickets from first reply to resolution, escalating complex issues to the Community Manager when needed Support creators through onboarding, program updates, and ongoing questions, ensuring they have the information they need to participate successfully.
Help build and maintain an engaged creator community by posting updates, answering member questions, encouraging participation, and keeping conversations helpful and active.
Represent Creator.co across community and social channels, contributing content ideas and occasional short-form posts with support from the team.
Keep CRM data accurate and up to date, and track action items across creator programs and partner sign-ups through completion.
Prepare and organize data for monthly performance reporting.
Identify and implement opportunities to improve support workflows
Keep SOPs and process documentation current as workflows evolve.
Share creator feedback and feature ideas for Creator Storefronts with the Product team and help test new features as they are released.
Support administrative, research, and other team priorities as needs evolve.

What You Bring

1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Experience with Zendesk or a similar helpdesk platform
Clear, friendly, and professional written English communication
Strong attention to detail and organizational skills
A proactive approach to problem-solving, with a focus on finding answers, taking ownership, and following issues through to resolution
Ability to learn new software and tools quickly
Practical experience using AI tools such as ChatGPT or Claude to improve how work gets done, not just for basic drafting or research, but to streamline workflows, solve problems, reduce repetitive tasks, and improve efficiency.
Confidence representing Creator.co on social media, including creating posts and appearing on camera for short-form content

Nice to Have

Experience with a CRM or community platform such as Attio, Circle, or similar
Familiarity with creator, influencer, or affiliate marketing
Light content creation skills (captions, simple graphics, short copy) is a plus, though not a core part of this role
Background in business, communications, or marketing

What We Offer

A competitive salary and benefits package (health, dental, and vision insurance)
A transit benefit to help support your commute to our downtown Vancouver office
An annual education allowance to support your professional growth and development
A vibrant, dog-friendly office in downtown Vancouver with the flexibility of remote work up to 2 days per week
An inclusive environment with a team of passionate and creative individuals
Opportunities for growth and development, including access to industry events and mentorship
A supportive company culture that values innovation, collaboration, and transparency
The opportunity to grow with a rapidly expanding team in a booming industry

Compensation

We offer a starting annual salary of $50,000 to $57,000 CAD

Total compensation includes salary, bonus, benefits, and other perks

Apply About employer

More about this job

Responsibilities

Manage incoming creator support tickets and maintain the CRM and community platform to ensure creator success. Represent the company across social channels, prepare performance reports, and contribute to process improvements.

Requirements

Requires 1–2 years of experience in customer support or community management with proficiency in helpdesk platforms like Zendesk. Candidates must possess strong organizational skills, a proactive problem-solving mindset, and experience using AI tools to streamline workflows.

Skills

Customer support
Community management
Zendesk
CRM
Influencer marketing
Digital marketing
AI tools
ChatGPT
Claude
Content creation
Data reporting
Problem-solving
Communication
Organization
SOP documentation

Benefits

Health insurance
Dental insurance
Vision insurance
Transit benefit
Annual education allowance
Dog-friendly office
Mentorship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Creator.co
Influencer Marketing
SaaS
Product Marketing
Community Coordinator
Zendesk
CRM
Attio
Circle
ChatGPT
Claude
Customer Success
Support Tickets
Onboarding
Social Media
Content Creation
Data Reporting
SOP
Affiliate Marketing
Digital Marketing
Startups
Vancouver
Hybrid Work
AI-forward

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