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Added 1 min ago
IG
Sales Support & Communications Coordinator
Informa Group Plc.
Toronto, ON
- Full-time
We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.
Added 16 mins ago
Relief Community Support Worker III Day Options Program (3 positions)
CASS Human Resources
Calgary, AB
Ensuring that program content and delivery processes conform to a high ethical standard, exemplary standards of practice, the Mission, Vision and Mandate of the Agency and the requirements…
Added 16 mins ago
BIM Coordinator
WF Group Inc.
Edmonton, AB
WalterFedy is seeking a well-rounded, energetic BIM Coordinator to work with our integrated team on Revit project initiation, BIM coordination, Clash Detection, Quality Assurance, content…
Added 30 mins ago
C
CBC News Journalism Internship Program - Winter 2027
CBC/Radio-Canada
Toronto, ON
- Full-time
At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values,…
Added 30 mins ago
GV
Coordinator
Groupe Vision New Look Inc
Montreal, QC
- Full-time
Reporting to the Marketing Director, the Social Media & Content Coordinator will be responsible for bringing the IRIS brand to life across social platforms and helping build a strong,…
Added 44 mins ago
R
CBC News Journalism Internship Program - Winter 2027
Radio-Canada
Toronto, ON
- Full-time
At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values,…
Added 44 mins ago
IC
Sales Support & Communications Coordinator
Informa Connect - Global Finance
Toronto, ON
- Full-time
We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.
Added 1 hour ago
B&
Web Content Coordinator
BARTLE & GIBSON
Edmonton, AB
- Full-time
We have an exciting opportunity for an eager and talented individual to join our marketing team as a Website Content Coordinator at Bartle & Gibson’s Head Office located in Edmonton.
Added 1 hour ago
NC
Manager, ATS Learning Development Portfolio
NAV CANADA
AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Gander, NL · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…operational employees and may include oversight of learning content for initial, unit specific, on-job, annual recurrent and/or end user training. The Manager, ATS Learning Development…
Added 1 hour ago
CK
Sales and marketing coordinator
Crystal Kitchens Inc.
Edmonton, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Oversee the preparation of written material for website content
Added 2 hours ago
Aide II - Bay Centre for Birth Control
Women's College Hospital
Toronto, ON
Supports inventory management through anticipating supplies and managing stock with the Inventory Coordinator
Added 4 hours ago
V
Production Coordinator
VAST_BC
Vancouver, BC
- Part-time
VAST is seeking an organized, creative, and collaborative Production Coordinator to lead the day-to-day implementation of VAT's editorial and production mentorship project.
Added 5 hours ago
FH
Program Coordinator, Physician Quality Improvement (PQI)
Fraser Health
Surrey, BC
- Temporary
…Health is seeking a collaborative and results-driven Project Coordinator, Physician Quality Improvement (PQI) professional to help advance quality improvement initiatives that directly…
Added 6 hours ago
TH
Senior Marketing Coordinator
The Headhunters Recruitment
Regina, SK
- Full-time
We're looking for a Marketing Coordinator / Marketing Generalist to join a successful Saskatchewan-based organization in the real estate and agricultural sector. This is an exciting…
Added 7 hours ago
CR
Member Services Coordinator
Charles River Regional Chamber
BC · Fraser Valley B, BC
- Full-time
One of the state's largest and most active chambers of commerce is seeking a Member Services Coordinator to join our team. This position serves as a friendly, welcoming first point of…
Added 8 hours ago
M-
Marketing & Content Coordinator
MACS - Mendieta Air Conditioning Services
Coquitlam, BC
- Full-time
We are seeking a creative, self-driven Marketing & Content Coordinator to help grow our social media presence and run our customer campaigns. This is a part-time, hybrid role (20–25…
Added 9 hours ago
MP
Assistant Event Coordinator
Music PEI
Charlottetown, PE
- Full-time
Title: Assistant Event Coordinator – Music PEI Week
Added 10 hours ago
UO
Coordinator, Academic Communications, Faculty of Science
University of the Fraser Valley
Abbotsford, BC
- Full-time
The Academic Communications Coordinator is actively involved in engaging with external stakeholders and incorporating community input to develop and adjust programs within the faculty area.…
Added 10 hours ago
AG
Coordonnateur de projet
Adelphi Group
Montreal, QC
- Full-time
Added 10 hours ago
Paramedic Practice Coordinator
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Regional Education and Certification Coordinator, Centre for Prehospital Care.
Added 10 hours ago
Paramedic Practice Coordinator
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Regional Education and Certification Coordinator, Centre for Prehospital Care.
Added 10 hours ago
WC
Programmer Analyst
Workers Compensation Board of PEI
Charlottetown, PE
- Full-time
Providing backup support for E-Services Coordinator for all web applications, intranet, and external service provider liaison functions.
Added 11 hours ago
CH
Digital Marketing Coordinator
Covenant House Vancouver - Vancouver, BC
Vancouver, BC · Covenant House Vancouver - Seymour
- Full-time
The Impact the Digital Marketing Coordinator can make:
Added 11 hours ago
Coordinator, Marketing
Maison Birks
Montreal, QC
As a marketing coordinator for our Birks Corporate Office, located in downtown Montreal, you will get to embody our belief in the promise of a brighter tomorrow through each interaction. As…
Added 11 hours ago
FH
Program Coordinator, Physician Quality Improvement (PQI)
Fraser Health Authority
Surrey, BC
- $32.43 to $46.62 CAD / hour
- Temporary
…Health is seeking a collaborative and results-driven Project Coordinator, Physician Quality Improvement (PQI) professional to help advance quality improvement initiatives that directly…

Creator

Community Coordinator

Vancouver, BC, V6G 2Z6, Canada

$50,000 to $57,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $57,000 CAD / year
Job type: Full-time
Experience: 1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Posting language: English
Posted: Oct 7, 2026

Original job description

Creator Support & Community Coordinator

About Creator

Creator is a leading Influencer Marketing Platform (currently ranked #3 on Influencer Marketing Hub), and one of the fastest growing startups in Vancouver. We're looking for a strategy driven SaaS product marketing professional with a passion for influencer marketing and digital marketing to help us continue to build on our triple digit annual growth.

Our vision is to be the destination for Brands and Creators to connect, collaborate, grow, and earn more money.

Creator.co is an innovative platform that empowers creators, influencers, and brands to collaborate and thrive in the digital space. We're revolutionizing the way brands and influencers connect by streamlining the creative process, optimizing marketing campaigns, and delivering measurable results.

Role Overview

Creators are at the center of our platform, and this role is a first point of contact for many of them. You will answer support tickets, keep our CRM and community platform running well, and help creators get started and stay active.

This role offers the opportunity to learn how a fast-growing creator platform works from the inside, with guidance from the Community Manager and room to take on more responsibility as you grow.

We are a growing team, so priorities can shift. Your day may include responding to creator support tickets, engaging with our community, coordinating program tasks, preparing reporting data, or testing new Creator Space features. While this is not primarily a social media management role, you will also support our social channels and contribute occasional content and ideas. During busy periods or urgent situations, flexibility and a willingness to jump in where needed are important.

The candidate who would excel in this role looks for answers before asking them, suggests improvements, and takes ownership of their work. They also use AI thoughtfully to work smarter and faster, in line with us being an AI-forward company.

Key Responsibilities

Manage incoming creator support tickets from first reply to resolution, escalating complex issues to the Community Manager when needed Support creators through onboarding, program updates, and ongoing questions, ensuring they have the information they need to participate successfully.
Help build and maintain an engaged creator community by posting updates, answering member questions, encouraging participation, and keeping conversations helpful and active.
Represent Creator.co across community and social channels, contributing content ideas and occasional short-form posts with support from the team.
Keep CRM data accurate and up to date, and track action items across creator programs and partner sign-ups through completion.
Prepare and organize data for monthly performance reporting.
Identify and implement opportunities to improve support workflows
Keep SOPs and process documentation current as workflows evolve.
Share creator feedback and feature ideas for Creator Storefronts with the Product team and help test new features as they are released.
Support administrative, research, and other team priorities as needs evolve.

What You Bring

1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Experience with Zendesk or a similar helpdesk platform
Clear, friendly, and professional written English communication
Strong attention to detail and organizational skills
A proactive approach to problem-solving, with a focus on finding answers, taking ownership, and following issues through to resolution
Ability to learn new software and tools quickly
Practical experience using AI tools such as ChatGPT or Claude to improve how work gets done, not just for basic drafting or research, but to streamline workflows, solve problems, reduce repetitive tasks, and improve efficiency.
Confidence representing Creator.co on social media, including creating posts and appearing on camera for short-form content

Nice to Have

Experience with a CRM or community platform such as Attio, Circle, or similar
Familiarity with creator, influencer, or affiliate marketing
Light content creation skills (captions, simple graphics, short copy) is a plus, though not a core part of this role
Background in business, communications, or marketing

What We Offer

A competitive salary and benefits package (health, dental, and vision insurance)
A transit benefit to help support your commute to our downtown Vancouver office
An annual education allowance to support your professional growth and development
A vibrant, dog-friendly office in downtown Vancouver with the flexibility of remote work up to 2 days per week
An inclusive environment with a team of passionate and creative individuals
Opportunities for growth and development, including access to industry events and mentorship
A supportive company culture that values innovation, collaboration, and transparency
The opportunity to grow with a rapidly expanding team in a booming industry

Compensation

We offer a starting annual salary of $50,000 to $57,000 CAD

Total compensation includes salary, bonus, benefits, and other perks

Apply About employer

More about this job

Responsibilities

Manage incoming creator support tickets and maintain the CRM and community platform to ensure creator success. Represent the company across social channels, prepare performance reports, and contribute to process improvements.

Requirements

Requires 1–2 years of experience in customer support or community management with proficiency in helpdesk platforms like Zendesk. Candidates must possess strong organizational skills, a proactive problem-solving mindset, and experience using AI tools to streamline workflows.

Skills

Customer support
Community management
Zendesk
CRM
Influencer marketing
Digital marketing
AI tools
ChatGPT
Claude
Content creation
Data reporting
Problem-solving
Communication
Organization
SOP documentation

Benefits

Health insurance
Dental insurance
Vision insurance
Transit benefit
Annual education allowance
Dog-friendly office
Mentorship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Creator.co
Influencer Marketing
SaaS
Product Marketing
Community Coordinator
Zendesk
CRM
Attio
Circle
ChatGPT
Claude
Customer Success
Support Tickets
Onboarding
Social Media
Content Creation
Data Reporting
SOP
Affiliate Marketing
Digital Marketing
Startups
Vancouver
Hybrid Work
AI-forward

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