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Added 9 mins ago
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Service Quality Coordinator - Early Years Services
Prescott-Russell
L'Orignal, ON
- From $33.87 CAD / hour
- Full-time
- On-site
…the Ontario Ministry of Education (EDU), the Service Quality Coordinator ? Early Years Services provides coaching, mentoring, and professional support to child care centre educators to…
Added 14 mins ago
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Project Coordinator- Toronto, ON
SKYGRiD
Toronto, ON
- Full-time
…thrive in a fast-paced, high-pressure environment. The Project Coordinator will be responsible for coordinating various administrative tasks, ensuring smooth communication between all…
Added 19 mins ago
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Bilingual Intake Screener
Government of PEI
Charlottetown, PE
- Full-time
The Department of Social Development and Seniors is committed to Equity, Diversity, Inclusion and Accessibility. Our goal is to build a public sector workforce that reflects the diverse…
Added 28 mins ago
QW
Personal Support Worker Evenings/Weekends Bowmanville/NewCastle
Qualicare, Whitby
Bowmanville, ON
- $20 to $23 CAD / hour
- Part-time
The Personal Support Worker is a member of the home care team who works under the supervision of the Care Coordinator and performs various personal care services as necessary to meet the…
Added 43 mins ago
EC
Mental Health & Addiction Treatment Support Worker FT
EHN Canada
Carters Point, NB
- $21 to $23 CAD / hour
- Full-time
…collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they…
Added 43 mins ago
UO
Coordinator, Academic Communications, Faculty of Science
University of the Fraser Valley
Abbotsford, BC
- Full-time
The Academic Communications Coordinator is actively involved in engaging with external stakeholders and incorporating community input to develop and adjust programs within the faculty area.…
Added 55 mins ago
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Family Support Coordinator
Alzheimer Society of PEI
Charlottetown, PE
- Full-time
The Family Support Coordinator helps persons diagnosed with dementia, their care partners, family members, and friends have timely access to information, resources, ongoing supportive…
Added 59 mins ago
Resource Coordinator
Department of Families
Flin Flon, MB · The Pas, MB
The Resource Coordinator is responsible for duties relating to the delivery of services for multiple programs that may include the Child and Family Services, Community Living disabilities…
Added 1 hour ago
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Associate Director, Programmatic
Adelphi Group
Toronto, ON
- Full-time
The Associate Director, Programmatic is responsible for delivering successful audience-based programmatic media programs across a portfolio of KINESSO clients. The Associate Director will…
Added 1 hour ago
Paramedic Practice Coordinator
Health Sciences North
ON · Sudbury, ON
Provide education programs offered by the Centre for Prehospital Care and perform medical certification activities within assigned geographical areas.
Added 1 hour ago
Paramedic Practice Coordinator
Health Sciences North
ON · Sudbury, ON
Provide education programs offered by the Centre for Prehospital Care and perform medical certification activities within assigned geographical areas.
Added 1 hour ago
UO
Lead Coordinator, Program Management
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
Using a wide range of tools, techniques, and skills, the Lead Coordinator supports the planning, administration, coordination, and evaluation of projects and initiatives for the Office of…
Added 1 hour ago
TB
occupational health and safety coordinator
The Battle River School Division
Camrose, AB
- $45.05 to $52.94 CAD / hour
- Full-time
- On-site
Evaluate work environments, programs and procedures to control, eliminate, and prevent disease or injury
Added 1 hour ago
WC
Case Coordinator
Workers Compensation Board of PEI
Charlottetown, PE
- Full-time
The Case Coordinator position utilizes a client centered approach in managing claims of workers who are work disabled due to a workplace injury. The incumbent works with employers, injured…
Added 1 hour ago
PG
HSE Coordinator
Plan Group Inc.
Mississauga, ON
- Full-time
Facilitate positive change by developing or assisting with the implementation of new health and safety policies, programs, procedures, legislation and equipment.
Added 1 hour ago
HH
Case Management Coordinator
Hamilton Health Sciences
Hamilton, ON
- Full-time
The Case Management Coordinator is responsible for the adjudication of disability benefits for employees who are absent due to non-occupational illness or injury. They will support…
Added 1 hour ago
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Sample Logistics Coordinator, Sample Management - 12-month contract
Altasciences
Laval, QC
- Full-time
The Sample Logistic Coordinator, Sample Management is responsible for overseeing activities for all incoming sample shipments/reception:
Added 1 hour ago
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Quality Assurance Coordinator
Altasciences
Laval, QC
- Full-time
The Quality Assurance Coordinator is responsible for ensuring a continuous climate of collaborative work between operations/scientific staff and Quality Assurance department (QA) staff, and…
Added 1 hour ago
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Inventory Coordinator
Altasciences
Laval, QC
- Full-time
The Inventory Coordinator is responsible for supporting day-to-day receiving, stocking, replenishment, and inventory control activities within assigned storage areas to ensure reliable…
Added 1 hour ago
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Plant Operations Coordinator Intern
Vylor
Chatham-Kent, ON · NA-CA-Chatham-Production
- Part-time
A potential pathway to full-time employment through Corteva’s Seed Operations Development Program.
Added 1 hour ago
OC
Expression of Interest Consultant - Indigenous Studies (K-12) Leadership and Parent Engagement
Ottawa Catholic School Board
Ottawa, ON
- $51,234 to $119,943 CAD / year
- Full-time
- On-site
…and Parent Engagement and working in collaboration with the Coordinator, principals, teachers and non-teaching staff to implement Board and Ministry of Education initiatives. This role…
Added 1 hour ago
AH
Coordinator, Community Engagement
Argonauts Holdings Limited Partnership
Toronto, ON · MLSE Launchpad
- Full-time
As the Community Engagement Coordinator, you will be responsible for the overall positive experience of the MLSE LaunchPad members participating in our amazing programs, cool opportunities…
Added 1 hour ago
AH
Integrated Commercial Marketing Coordinator
Argonauts Holdings Limited Partnership
Toronto, ON · Scotiabank Arena
- Full-time
In this role, you will support the development and execution of integrated marketing programs across MLSE’s Basketball Vertical, helping bring Toronto Raptors and Raptors 905 initiatives to…
Added 1 hour ago
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HR Coordinator
Primoris Services Corporation
Acheson, AB · Edmonton, AB · AB · PSC Canada Corporate Office
- Full-time
Provide input and support towards the development and implementation of new HR initiatives, programs, and processes
Added 1 hour ago
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PT - Inlet Recovery Home - Residence Worker
Connective
Port Alberni, BC
- Internship
…individualized recovery planning, peer support, life skills development, connection to employment and education opportunities, and support accessing long-term treatment programs or other…

Creator

Community Coordinator

Vancouver, BC, V6G 2Z6, Canada

$50,000 to $57,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $57,000 CAD / year
Job type: Full-time
Experience: 1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Posting language: English
Posted: Oct 7, 2026

Original job description

Creator Support & Community Coordinator

About Creator

Creator is a leading Influencer Marketing Platform (currently ranked #3 on Influencer Marketing Hub), and one of the fastest growing startups in Vancouver. We're looking for a strategy driven SaaS product marketing professional with a passion for influencer marketing and digital marketing to help us continue to build on our triple digit annual growth.

Our vision is to be the destination for Brands and Creators to connect, collaborate, grow, and earn more money.

Creator.co is an innovative platform that empowers creators, influencers, and brands to collaborate and thrive in the digital space. We're revolutionizing the way brands and influencers connect by streamlining the creative process, optimizing marketing campaigns, and delivering measurable results.

Role Overview

Creators are at the center of our platform, and this role is a first point of contact for many of them. You will answer support tickets, keep our CRM and community platform running well, and help creators get started and stay active.

This role offers the opportunity to learn how a fast-growing creator platform works from the inside, with guidance from the Community Manager and room to take on more responsibility as you grow.

We are a growing team, so priorities can shift. Your day may include responding to creator support tickets, engaging with our community, coordinating program tasks, preparing reporting data, or testing new Creator Space features. While this is not primarily a social media management role, you will also support our social channels and contribute occasional content and ideas. During busy periods or urgent situations, flexibility and a willingness to jump in where needed are important.

The candidate who would excel in this role looks for answers before asking them, suggests improvements, and takes ownership of their work. They also use AI thoughtfully to work smarter and faster, in line with us being an AI-forward company.

Key Responsibilities

Manage incoming creator support tickets from first reply to resolution, escalating complex issues to the Community Manager when needed Support creators through onboarding, program updates, and ongoing questions, ensuring they have the information they need to participate successfully.
Help build and maintain an engaged creator community by posting updates, answering member questions, encouraging participation, and keeping conversations helpful and active.
Represent Creator.co across community and social channels, contributing content ideas and occasional short-form posts with support from the team.
Keep CRM data accurate and up to date, and track action items across creator programs and partner sign-ups through completion.
Prepare and organize data for monthly performance reporting.
Identify and implement opportunities to improve support workflows
Keep SOPs and process documentation current as workflows evolve.
Share creator feedback and feature ideas for Creator Storefronts with the Product team and help test new features as they are released.
Support administrative, research, and other team priorities as needs evolve.

What You Bring

1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Experience with Zendesk or a similar helpdesk platform
Clear, friendly, and professional written English communication
Strong attention to detail and organizational skills
A proactive approach to problem-solving, with a focus on finding answers, taking ownership, and following issues through to resolution
Ability to learn new software and tools quickly
Practical experience using AI tools such as ChatGPT or Claude to improve how work gets done, not just for basic drafting or research, but to streamline workflows, solve problems, reduce repetitive tasks, and improve efficiency.
Confidence representing Creator.co on social media, including creating posts and appearing on camera for short-form content

Nice to Have

Experience with a CRM or community platform such as Attio, Circle, or similar
Familiarity with creator, influencer, or affiliate marketing
Light content creation skills (captions, simple graphics, short copy) is a plus, though not a core part of this role
Background in business, communications, or marketing

What We Offer

A competitive salary and benefits package (health, dental, and vision insurance)
A transit benefit to help support your commute to our downtown Vancouver office
An annual education allowance to support your professional growth and development
A vibrant, dog-friendly office in downtown Vancouver with the flexibility of remote work up to 2 days per week
An inclusive environment with a team of passionate and creative individuals
Opportunities for growth and development, including access to industry events and mentorship
A supportive company culture that values innovation, collaboration, and transparency
The opportunity to grow with a rapidly expanding team in a booming industry

Compensation

We offer a starting annual salary of $50,000 to $57,000 CAD

Total compensation includes salary, bonus, benefits, and other perks

Apply About employer

More about this job

Responsibilities

Manage incoming creator support tickets and maintain the CRM and community platform to ensure creator success. Represent the company across social channels, prepare performance reports, and contribute to process improvements.

Requirements

Requires 1–2 years of experience in customer support or community management with proficiency in helpdesk platforms like Zendesk. Candidates must possess strong organizational skills, a proactive problem-solving mindset, and experience using AI tools to streamline workflows.

Skills

Customer support
Community management
Zendesk
CRM
Influencer marketing
Digital marketing
AI tools
ChatGPT
Claude
Content creation
Data reporting
Problem-solving
Communication
Organization
SOP documentation

Benefits

Health insurance
Dental insurance
Vision insurance
Transit benefit
Annual education allowance
Dog-friendly office
Mentorship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Creator.co
Influencer Marketing
SaaS
Product Marketing
Community Coordinator
Zendesk
CRM
Attio
Circle
ChatGPT
Claude
Customer Success
Support Tickets
Onboarding
Social Media
Content Creation
Data Reporting
SOP
Affiliate Marketing
Digital Marketing
Startups
Vancouver
Hybrid Work
AI-forward

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