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Added 14 mins ago
WP
Part-time Property Services Assistant
WestUrban Properties Management
Duncan, BC
- Part-time
…leasing, administrative, cleaning, maintenance coordination, and customer service duties for our rental properties under the direction of the Area Manager. The ideal candidate will have a…
Added 14 mins ago
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Manager, Inside Sales - Enterprise
MaintainX (An Autodesk Company)
Remote, Canada
- Full-time
- Remote
Partner with Revenue Operations, Enablement, Marketing, and Customer Success to improve routing, onboarding, handoffs, and expansion execution
Added 14 mins ago
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Enterprise Marketing Manager
Docebo
Remote, Canada
- $98,600 to $131,400 CAD / year
- Full-time
- Remote
Added 14 mins ago
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Operations Project Manager
Miovision
Remote, Canada
- $75,000 to $100,000 CAD / year
- Full-time
- Remote
Earn the customer: We are deeply customer-centric, focused on earning our customers' partnership every day by delivering exceptional experiences that drive their success.
Added 14 mins ago
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Associate Manager, Market Access & Pricing
EVERSANA
Toronto, ON
- Full-time
Added 14 mins ago
EC
Buyer
EMCO Corporation
Saskatoon, SK
- Full-time
Our teammates are empowered to make decisions, develop customer relationships, drive growth, and shape the future of their business. We provide the tools, support, and mentorship needed to…
Added 14 mins ago
CF
Personal Training Manager
Crunch Fitness Canada
Hamilton, ON
- $50,000 CAD / year
- Full-time
Join our team as the Personal Training Manager and be a driving force behind a high-performance, high-care culture that prioritizes speed, urgency, and exceptional results through member…
Added 14 mins ago
AN
Major Account Manager
Arista Networks
Toronto, ON
- Full-time
…you will align Arista’s technical resources to achieve your customer’s business outcome. You will partner with some of the most skilled Customer Engineers in the industry in addition to our…
Added 27 mins ago
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General Manager
Petfinity
Calgary, AB
- Full-time
As General Manager, you will take ownership of the day-to-day leadership, operations and business performance of Petfinity. You will have the autonomy to lead and develop our team,…
Added 27 mins ago
SJ
Store Manager - Peoples Jewellers - Lansdowne Place
Signet Jewelers
Peterborough, ON
- Full-time
Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory…
Added 27 mins ago
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Enterprise AI Solution Manager
Gorgias
Toronto, ON
- Full-time
At Gorgias, we are revolutionizing customer service for ecommerce businesses. Our Customer Success team ensures clients realize measurable value from our platform by driving product…
Added 27 mins ago
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Customer Service Representative
MXA Talent Solutions
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
Added 27 mins ago
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Enterprise AI Solution Manager - Named Accounts
Gorgias
Toronto, ON
- Full-time
As an Enterprise Customer Success Manager, you will:
Added 27 mins ago
GC
Manager, Service Centre
Grainger Canada
Montreal, QC
- Full-time
…solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9…
Added 29 mins ago
Product Manager
Dye & Durham Talent Team
Toronto, ON
The Product Manager, Due Diligence & Legal Filings, is responsible for driving the strategic vision, roadmap, and delivery of key Canadian products within the Unity platform. Reporting to…
Added 29 mins ago
Sales Associate
Laura Canada
Sherwood Park, AB
We attribute our success to the unwavering commitment of our teams to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork,…
Added 29 mins ago
Financial Services - Business Office
The Jim Pattison Auto Group
Victoria, BC
…Financial Services Advisor. If you strive to achieve excellence in customer satisfaction and relationship building, this opportunity is for…
Added 29 mins ago
Assistant Building Manager (Live-In Required)
Wesgroup
New Westminster, BC
We’re looking for a hands-on, resident-focused Assistant Building Manager to help create an exceptional living experience at One Fifty Braid, our pet-friendly rental community in Sapperton,…
Added 29 mins ago
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Accounts Receivable Associate
YORK1
Toronto, ON
- Full-time
- Contract
Maintaining physical records regarding customer payments.
Added 44 mins ago
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Lifecycle Marketing Manager, Business Banking
BMO
Toronto, ON · BMOPLACE
- Full-time
The Lifecycle Marketing Manager, Business Banking is accountable for executing marketing strategies to help drive business objectives for Canadian Business Banking customer onboarding,…
Added 44 mins ago
PA
Community & Social Media Specialist
Pulp and Press
London, ON
- Full-time
…through. You’ll work closely with the Marketing Director, Senior Customer Service Manager, Graphic Designers, and Operations to keep Protein Candy engaging and customers of both brands…
Added 44 mins ago
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MARKETING COORDINATOR – Temporary 14 month contract
BDC
Montreal, QC
- Full-time
The Marketing Coordinator must enjoy working in a fast-paced environment driven by team work, performance and customer experience. He or she will be responsible for supporting the marketing…
Added 44 mins ago
Production Manager - Aviva AutoCare Centre
Aviva
Cambridge, ON · Toronto, ON
We are seeking an experienced and passionate Production Manager to lead our Cambridge, Ontario operation. This is an opportunity for a proven collision repair leader to make a meaningful…
Added 44 mins ago
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Customer Project Manager
Nokia
Ottawa, ON
- Full-time
Customer Project Management (CPM) ensures customer projects / programmes are delivered within agreed scope, budget, schedule, and quality. Contains projects throughout all phases, starting…
Added 44 mins ago
Vertical Account Manager, Industrial Automation, Automotive
Siemens
Oakville, ON
As an Account Manager for the Automotive Vertical, your primary mission will be to drive the adoption and expansion of Siemens Digital Industries' solutions within key Automotive accounts…

Creator

Community Coordinator

Vancouver, BC, V6G 2Z6, Canada

$50,000 to $57,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $50,000 to $57,000 CAD / year
Job type: Full-time
Experience: 1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Posting language: English
Posted: Oct 7, 2026

Original job description

Creator Support & Community Coordinator

About Creator

Creator is a leading Influencer Marketing Platform (currently ranked #3 on Influencer Marketing Hub), and one of the fastest growing startups in Vancouver. We're looking for a strategy driven SaaS product marketing professional with a passion for influencer marketing and digital marketing to help us continue to build on our triple digit annual growth.

Our vision is to be the destination for Brands and Creators to connect, collaborate, grow, and earn more money.

Creator.co is an innovative platform that empowers creators, influencers, and brands to collaborate and thrive in the digital space. We're revolutionizing the way brands and influencers connect by streamlining the creative process, optimizing marketing campaigns, and delivering measurable results.

Role Overview

Creators are at the center of our platform, and this role is a first point of contact for many of them. You will answer support tickets, keep our CRM and community platform running well, and help creators get started and stay active.

This role offers the opportunity to learn how a fast-growing creator platform works from the inside, with guidance from the Community Manager and room to take on more responsibility as you grow.

We are a growing team, so priorities can shift. Your day may include responding to creator support tickets, engaging with our community, coordinating program tasks, preparing reporting data, or testing new Creator Space features. While this is not primarily a social media management role, you will also support our social channels and contribute occasional content and ideas. During busy periods or urgent situations, flexibility and a willingness to jump in where needed are important.

The candidate who would excel in this role looks for answers before asking them, suggests improvements, and takes ownership of their work. They also use AI thoughtfully to work smarter and faster, in line with us being an AI-forward company.

Key Responsibilities

Manage incoming creator support tickets from first reply to resolution, escalating complex issues to the Community Manager when needed Support creators through onboarding, program updates, and ongoing questions, ensuring they have the information they need to participate successfully.
Help build and maintain an engaged creator community by posting updates, answering member questions, encouraging participation, and keeping conversations helpful and active.
Represent Creator.co across community and social channels, contributing content ideas and occasional short-form posts with support from the team.
Keep CRM data accurate and up to date, and track action items across creator programs and partner sign-ups through completion.
Prepare and organize data for monthly performance reporting.
Identify and implement opportunities to improve support workflows
Keep SOPs and process documentation current as workflows evolve.
Share creator feedback and feature ideas for Creator Storefronts with the Product team and help test new features as they are released.
Support administrative, research, and other team priorities as needs evolve.

What You Bring

1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Experience with Zendesk or a similar helpdesk platform
Clear, friendly, and professional written English communication
Strong attention to detail and organizational skills
A proactive approach to problem-solving, with a focus on finding answers, taking ownership, and following issues through to resolution
Ability to learn new software and tools quickly
Practical experience using AI tools such as ChatGPT or Claude to improve how work gets done, not just for basic drafting or research, but to streamline workflows, solve problems, reduce repetitive tasks, and improve efficiency.
Confidence representing Creator.co on social media, including creating posts and appearing on camera for short-form content

Nice to Have

Experience with a CRM or community platform such as Attio, Circle, or similar
Familiarity with creator, influencer, or affiliate marketing
Light content creation skills (captions, simple graphics, short copy) is a plus, though not a core part of this role
Background in business, communications, or marketing

What We Offer

A competitive salary and benefits package (health, dental, and vision insurance)
A transit benefit to help support your commute to our downtown Vancouver office
An annual education allowance to support your professional growth and development
A vibrant, dog-friendly office in downtown Vancouver with the flexibility of remote work up to 2 days per week
An inclusive environment with a team of passionate and creative individuals
Opportunities for growth and development, including access to industry events and mentorship
A supportive company culture that values innovation, collaboration, and transparency
The opportunity to grow with a rapidly expanding team in a booming industry

Compensation

We offer a starting annual salary of $50,000 to $57,000 CAD

Total compensation includes salary, bonus, benefits, and other perks

Apply About employer

More about this job

Responsibilities

Manage incoming creator support tickets and maintain the CRM and community platform to ensure creator success. Represent the company across social channels, prepare performance reports, and contribute to process improvements.

Requirements

Requires 1–2 years of experience in customer support or community management with proficiency in helpdesk platforms like Zendesk. Candidates must possess strong organizational skills, a proactive problem-solving mindset, and experience using AI tools to streamline workflows.

Skills

Customer support
Community management
Zendesk
CRM
Influencer marketing
Digital marketing
AI tools
ChatGPT
Claude
Content creation
Data reporting
Problem-solving
Communication
Organization
SOP documentation

Benefits

Health insurance
Dental insurance
Vision insurance
Transit benefit
Annual education allowance
Dog-friendly office
Mentorship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Creator.co
Influencer Marketing
SaaS
Product Marketing
Community Coordinator
Zendesk
CRM
Attio
Circle
ChatGPT
Claude
Customer Success
Support Tickets
Onboarding
Social Media
Content Creation
Data Reporting
SOP
Affiliate Marketing
Digital Marketing
Startups
Vancouver
Hybrid Work
AI-forward

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