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Added 12 mins ago
CG
Service Dispatcher/Order Take
Current Group.ca
AB · Alberta, Canada
- Full-time
Identify safety hazards and escalate emergencies to the on-call electrician or service manager
Added 12 mins ago
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SENIOR OPERATING MODEL AND CONTINOUS IMPROVEMENT CONSULTANT (HYBRID)
GreenShield
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…the organization operates in the future. This role reports to Manager, Continuous…
Added 14 mins ago
HI
Talent Acquisition Specialist
HUB International
Windsor, ON
- Full-time
Who we are: HUB Customer Central (HCC) is a leading insurance contact center in Canada. Our technology-driven and digital expertise is unique, making us an industry trailblazer.
Added 43 mins ago
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Senior System Administrator
ICES
Toronto, ON
- Contract
…upgrades, backup and recovery, infrastructure maintenance, and data center operations by following established protocols and best practices. This includes managing Red Hat Satellite and Red…
Added 43 mins ago
MF
Cloud Platform Engineer
MTY Food Group
Montreal, QC
- Full-time
Support application, Infrastructure, Data & AI, and DevOps teams with cloud infrastructure and platform requirements.
Added 58 mins ago
IC
Senior System Administrator
ICES Central
Toronto, ON
- Full-time
- Temporary
…upgrades, backup and recovery, infrastructure maintenance, and data center operations by following established protocols and best practices. This includes managing Red Hat Satellite and Red…
Added 2 hours ago
PH
School Psychologist
Provincial Health Services Authority
Vancouver, BC
- Part-time
Reporting to the Program Manager and Head of Psychology, when applicable, and in accordance with the established policies, procedures, standards of practice and guidelines, provides…
Added 2 hours ago
PF
Gestionnaire principal·e de produit | Senior Product Manager , APM & GenAI
Power Factors
Montreal, QC
- Full-time
Added 3 hours ago
TT
10. SEO Client Success Advocate
Top4 Technology
Success, SK
- Full-time
…marketing account managers. Where any other agency’s SEO account manager earns a fee for growing purchaser spend, our Client Success Advocates are paid above-market salaries, putting off…
Added 4 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 4 hours ago
PF
Gestionnaire principal·e de produit | Senior Product Manager , APM & GenAI
Power Factors
Remote, Canada
- Remote
Added 4 hours ago
NI
Warehouse Operations Clerk
NFI Industries
Bolton, ON
- Full-time
…fashion. This position reports to Operations Supervisor or…
Added 9 hours ago
W
(CAN) Manager, Production (Days)
Walmart
Maple, ON
- Full-time
Reporting to the Assistant General Manager, this position is responsible for optimizing product flow through the DC, resulting in timely, accurate store fulfillment. Utilizing an in depth…
Added 9 hours ago
J
Senior Program Manager, Enterprise Imaging Implementations
Jobgether
Canada
- Full-time
…and next steps. Our partner is looking for a Senior Program Manager, Enterprise Imaging Implementations based in…
Added 9 hours ago
W
(CAN) Site People Partner (Calgary/RockyView)
Walmart
AB
- Full-time
…assigned region. This position partners closely with the General Manager(s) and other management team members on a regular…
Added 9 hours ago
W
(CAN) Specialist, People (Calgary/Rocky View) 6 Month Contract
Walmart
Calgary, AB
- Full-time
This role supports the HR and DC Management Teams by performing administrative tasks such as; data entry, creating reports, and auditing the HRIS and Time and Attendance Systems. Assist…
Added 10 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 11 hours ago
SD
Representative, Marketing Call Centre
Shoppers Drug Mart
Toronto, ON
- Full-time
This role, reporting to the Sr Manager, involves responding to telephone and email inquiries from Stores regarding marketing and logistics issues. The Marketing Call Centre Specialist…
Added 11 hours ago
SD
Pharmacy Assistant
Shoppers Drug Mart
Mississauga, ON
- Full-time
The Pharmacy Assistant coordinates relevant information with the customer service, reimbursement services, call center, operations and finance departments regarding medication dispensing…
Added 11 hours ago
EC
PBRC Technician
Eaton Corporation
Kitchener, ON
- Full-time
Eaton’s Electrical System and Services Group is seeking a full time Power Breaker Refurbishment Center (PBRc) Technician to join our team. This position will be working at the Kitchener,…
Added 12 hours ago
AS
Design Engineering Manager, Integrated Automation & Control Solution
Arrow Speed Controls
Richmond, BC
- Full-time
The Engineering Manager directs the regional and global strategy for our power electrical, automation, and controls engineering department. This role oversees the comprehensive design…
Added 12 hours ago
S
Product Development Engineer
Septodont
Bromont, QC
- Full-time
The company has an opening at its Design & Development Center located in Bromont, Quebec for a Product Development Engineer.
Added 12 hours ago
S
Production Project Lead
Septodont
Cambridge, ON
- Full-time
…Cambridge, Ontario site is home to Novocol Pharma – a thriving center of innovation with over 40 years of expertise in sterile injectable cartridges and combination product manufacturing.…
Added 13 hours ago
M
Manager, Facilities Management
Morguard
Mississauga, ON
- Full-time
At Morguard, people are at the center of everything we do. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully…
Added 13 hours ago
CS
Co-op: IT and Engineering
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Ottawa, ON
- Volunteer

Creator

Community Coordinator

Vancouver, BC, V6G 2Z6, Canada

$50,000 to $57,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $57,000 CAD / year
Job type: Full-time
Experience: 1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Posting language: English
Posted: Oct 7, 2026

Original job description

Creator Support & Community Coordinator

About Creator

Creator is a leading Influencer Marketing Platform (currently ranked #3 on Influencer Marketing Hub), and one of the fastest growing startups in Vancouver. We're looking for a strategy driven SaaS product marketing professional with a passion for influencer marketing and digital marketing to help us continue to build on our triple digit annual growth.

Our vision is to be the destination for Brands and Creators to connect, collaborate, grow, and earn more money.

Creator.co is an innovative platform that empowers creators, influencers, and brands to collaborate and thrive in the digital space. We're revolutionizing the way brands and influencers connect by streamlining the creative process, optimizing marketing campaigns, and delivering measurable results.

Role Overview

Creators are at the center of our platform, and this role is a first point of contact for many of them. You will answer support tickets, keep our CRM and community platform running well, and help creators get started and stay active.

This role offers the opportunity to learn how a fast-growing creator platform works from the inside, with guidance from the Community Manager and room to take on more responsibility as you grow.

We are a growing team, so priorities can shift. Your day may include responding to creator support tickets, engaging with our community, coordinating program tasks, preparing reporting data, or testing new Creator Space features. While this is not primarily a social media management role, you will also support our social channels and contribute occasional content and ideas. During busy periods or urgent situations, flexibility and a willingness to jump in where needed are important.

The candidate who would excel in this role looks for answers before asking them, suggests improvements, and takes ownership of their work. They also use AI thoughtfully to work smarter and faster, in line with us being an AI-forward company.

Key Responsibilities

Manage incoming creator support tickets from first reply to resolution, escalating complex issues to the Community Manager when needed Support creators through onboarding, program updates, and ongoing questions, ensuring they have the information they need to participate successfully.
Help build and maintain an engaged creator community by posting updates, answering member questions, encouraging participation, and keeping conversations helpful and active.
Represent Creator.co across community and social channels, contributing content ideas and occasional short-form posts with support from the team.
Keep CRM data accurate and up to date, and track action items across creator programs and partner sign-ups through completion.
Prepare and organize data for monthly performance reporting.
Identify and implement opportunities to improve support workflows
Keep SOPs and process documentation current as workflows evolve.
Share creator feedback and feature ideas for Creator Storefronts with the Product team and help test new features as they are released.
Support administrative, research, and other team priorities as needs evolve.

What You Bring

1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Experience with Zendesk or a similar helpdesk platform
Clear, friendly, and professional written English communication
Strong attention to detail and organizational skills
A proactive approach to problem-solving, with a focus on finding answers, taking ownership, and following issues through to resolution
Ability to learn new software and tools quickly
Practical experience using AI tools such as ChatGPT or Claude to improve how work gets done, not just for basic drafting or research, but to streamline workflows, solve problems, reduce repetitive tasks, and improve efficiency.
Confidence representing Creator.co on social media, including creating posts and appearing on camera for short-form content

Nice to Have

Experience with a CRM or community platform such as Attio, Circle, or similar
Familiarity with creator, influencer, or affiliate marketing
Light content creation skills (captions, simple graphics, short copy) is a plus, though not a core part of this role
Background in business, communications, or marketing

What We Offer

A competitive salary and benefits package (health, dental, and vision insurance)
A transit benefit to help support your commute to our downtown Vancouver office
An annual education allowance to support your professional growth and development
A vibrant, dog-friendly office in downtown Vancouver with the flexibility of remote work up to 2 days per week
An inclusive environment with a team of passionate and creative individuals
Opportunities for growth and development, including access to industry events and mentorship
A supportive company culture that values innovation, collaboration, and transparency
The opportunity to grow with a rapidly expanding team in a booming industry

Compensation

We offer a starting annual salary of $50,000 to $57,000 CAD

Total compensation includes salary, bonus, benefits, and other perks

Apply About employer

More about this job

Responsibilities

Manage incoming creator support tickets and maintain the CRM and community platform to ensure creator success. Represent the company across social channels, prepare performance reports, and contribute to process improvements.

Requirements

Requires 1–2 years of experience in customer support or community management with proficiency in helpdesk platforms like Zendesk. Candidates must possess strong organizational skills, a proactive problem-solving mindset, and experience using AI tools to streamline workflows.

Skills

Customer support
Community management
Zendesk
CRM
Influencer marketing
Digital marketing
AI tools
ChatGPT
Claude
Content creation
Data reporting
Problem-solving
Communication
Organization
SOP documentation

Benefits

Health insurance
Dental insurance
Vision insurance
Transit benefit
Annual education allowance
Dog-friendly office
Mentorship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Creator.co
Influencer Marketing
SaaS
Product Marketing
Community Coordinator
Zendesk
CRM
Attio
Circle
ChatGPT
Claude
Customer Success
Support Tickets
Onboarding
Social Media
Content Creation
Data Reporting
SOP
Affiliate Marketing
Digital Marketing
Startups
Vancouver
Hybrid Work
AI-forward

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