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Added 2 mins ago
Product Manager
Dye & Durham Talent Team
Toronto, ON
The Product Manager, Due Diligence & Legal Filings, is responsible for driving the strategic vision, roadmap, and delivery of key Canadian products within the Unity platform. Reporting to…
Added 2 mins ago
Fund Accountant
SGGG Fund Services Inc.
Toronto, ON
We are seeking an organized and detail-oriented Fund Accountant to join our team. Reporting to the Manager, Fund Accounting, this entry-level role supports operational excellence by…
Added 2 mins ago
Fund Accountant (BC)
SGGG Fund Services Inc.
Vancouver, BC
We are seeking an organized and detail-oriented Fund Accountant to join our BC team. Reporting to the Manager, Fund Accounting, this entry-level role supports operational excellence by…
Added 2 mins ago
Programming Coordinator
Corus Entertainment
Toronto, ON
Reporting to the Manager, Programming, the Programming Coordinator provides operational and administrative support across content scheduling, planning, inventory management, regulatory…
Added 2 mins ago
WG
Core Logging Geologist - Surface Exploration
Wesdome Gold Mines Ltd
Wawa, ON
- $77,000 to $100,000 CAD / year
- Full-time
Reporting to the Exploration Manager and Exploration Superintendent, the Logging Geologist – Surface Exploration will support the surface exploration activities near the Eagle River, Mishi,…
Added 2 mins ago
WG
Senior Geologist - Surface Exploration
Wesdome Gold Mines Ltd
Wawa, ON
- $124,000 to $160,000 CAD / year
- Full-time
Reporting to the Exploration Manager and Exploration Superintendent, the Senior Geologist – Surface Exploration will support the planning, coordination, and oversight of surface exploration…
Added 2 mins ago
WG
Geomatics Technician
Wesdome Gold Mines Ltd
Wawa, ON
- $98,000 to $127,000 CAD / year
- Full-time
…Complex. The successful candidate will report to the Exploration Manager and would be responsible for GIS databases, would play a key role in providing technical and administrative support…
Added 16 mins ago
DC
Control System Specialist
Delta Controls
Surrey, BC
- Full-time
In-house & external training provided along with education support and opportunities for growth
Added 17 mins ago
TN
qaymɩχʷqɛnəmšt Education Assistant
Tla’amin Nation
BC · qathet, British Columbia
- Part-time
- Temporary
The qaymɩχʷqɛnəmšt Education Assistant supports Tla’amin K-1 students participating in the qaymɩχʷqɛnəmšt Immersion Program by providing individualized academic, developmental, behavioural,…
Added 17 mins ago
B
Lifecycle Marketing Manager, Business Banking
BMO
Toronto, ON · BMOPLACE
- Full-time
The Lifecycle Marketing Manager, Business Banking is accountable for executing marketing strategies to help drive business objectives for Canadian Business Banking customer onboarding,…
Added 17 mins ago
KC
Senior Tax Analyst
Klohn Crippen Berger
Vancouver, BC
- Full-time
…understanding of the communities, industries, and environments that we support. At KCB, our team collaborates across regions and disciplines to bring practical thinking, technical…
Added 17 mins ago
FG
Senior Mobile Developer
Flynn Group of Companies
Mississauga, ON
- Full-time
…Developer to work from our Mississauga location reporting to Manager, Custom…
Added 17 mins ago
FG
QA Automation Tester
Flynn Group of Companies
Mississauga, ON
- Full-time
…Automation Tester to work from our Mississauga location reporting to Manager, Custom…
Added 17 mins ago
CE
Coordinator, Trade Programs & Community Engagement
Calgary Economic Development
Calgary, AB
- Full-time
This role will also support all logistics and coordination for programs such as TAP, Level Up modules, Global Trade Classrooms, Trade Talks etc.
Added 17 mins ago
YU
Accessibility and Learning Strategies Specialist
Yorkville University
Toronto, ON
- Full-time
A collaborative environment. You will work within a supportive, student-focused team and partner closely with faculty, program staff, and campus services to deliver holistic student…
Added 17 mins ago
Vertical Account Manager, Industrial Automation, Automotive
Siemens
Oakville, ON
Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
Added 17 mins ago
TP
Analyst, IT Support
TRANS-NORTHERN PIPELINES
Richmond Hill, ON
- Full-time
Reporting to the Manager, Information Technology, you’ll work closely with the Senior Analyst, IT Systems Support and the broader IT team to troubleshoot issues, support users, test new…
Added 17 mins ago
Manager, Capital Planning & Systems
Amrize
Edmonton, AB
Reporting to the Director, WCan Capital and Industrial Systems, the Manager, Capital Planning & Systems oversees all capital activity across Western Canada, supporting growth and…
Added 17 mins ago
WM
Container Welder
Waste Management, Inc. (WM)
Hamilton, ON · STONEY CREEK, ON
- Full-time
From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada.
Added 17 mins ago
Harm Reduction Worker
Lookout Housing and Health Society
Surrey, BC
The Harm Reduction Worker (HRW) supports Lookout’s Harm Reduction Program under the direction of the Program Manager. The HRW gives oversight of harm reduction supplies throughout the…
Added 17 mins ago
Tenant Support Worker
Lookout Housing and Health Society
Abbotsford, BC
The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code…
Added 17 mins ago
HH
Casual ELC I
Hopes Home Inc
Saskatoon, SK
- $15.7 to $21.41 CAD / hour
The Casual ELC provides staffing support within the Early Learning & Childcare Programs, ensuring developed programs are implemented and working hands on with the children in our care. This…
Added 17 mins ago
M
Lead - AI Strategic Initiatives
Manulife
Toronto, ON
- Full-time
…initiatives. Working closely with senior leaders, the Project Manager will ensure initiatives are delivered on time, within scope, within budget, and aligned to strategic business…
Added 31 mins ago
AC
Mechanical Technician
Albarrie Canada Limited
Barrie, ON
- Full-time
Under the guidance of the Engineering Manager, this position performs a variety of functions in an engineering and manufacturing capacity. These duties include but are not limited to…
Added 31 mins ago
D&
Product Manager
Dye & Durham Corporation
Toronto, ON
- Full-time
The Product Manager, Due Diligence & Legal Filings, is responsible for driving the strategic vision, roadmap, and delivery of key Canadian products within the Unity platform. Reporting to…

Creator

Community Coordinator

Vancouver, BC, V6G 2Z6, Canada

$50,000 to $57,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $57,000 CAD / year
Job type: Full-time
Experience: 1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Posting language: English
Posted: Oct 7, 2026

Original job description

Creator Support & Community Coordinator

About Creator

Creator is a leading Influencer Marketing Platform (currently ranked #3 on Influencer Marketing Hub), and one of the fastest growing startups in Vancouver. We're looking for a strategy driven SaaS product marketing professional with a passion for influencer marketing and digital marketing to help us continue to build on our triple digit annual growth.

Our vision is to be the destination for Brands and Creators to connect, collaborate, grow, and earn more money.

Creator.co is an innovative platform that empowers creators, influencers, and brands to collaborate and thrive in the digital space. We're revolutionizing the way brands and influencers connect by streamlining the creative process, optimizing marketing campaigns, and delivering measurable results.

Role Overview

Creators are at the center of our platform, and this role is a first point of contact for many of them. You will answer support tickets, keep our CRM and community platform running well, and help creators get started and stay active.

This role offers the opportunity to learn how a fast-growing creator platform works from the inside, with guidance from the Community Manager and room to take on more responsibility as you grow.

We are a growing team, so priorities can shift. Your day may include responding to creator support tickets, engaging with our community, coordinating program tasks, preparing reporting data, or testing new Creator Space features. While this is not primarily a social media management role, you will also support our social channels and contribute occasional content and ideas. During busy periods or urgent situations, flexibility and a willingness to jump in where needed are important.

The candidate who would excel in this role looks for answers before asking them, suggests improvements, and takes ownership of their work. They also use AI thoughtfully to work smarter and faster, in line with us being an AI-forward company.

Key Responsibilities

Manage incoming creator support tickets from first reply to resolution, escalating complex issues to the Community Manager when needed Support creators through onboarding, program updates, and ongoing questions, ensuring they have the information they need to participate successfully.
Help build and maintain an engaged creator community by posting updates, answering member questions, encouraging participation, and keeping conversations helpful and active.
Represent Creator.co across community and social channels, contributing content ideas and occasional short-form posts with support from the team.
Keep CRM data accurate and up to date, and track action items across creator programs and partner sign-ups through completion.
Prepare and organize data for monthly performance reporting.
Identify and implement opportunities to improve support workflows
Keep SOPs and process documentation current as workflows evolve.
Share creator feedback and feature ideas for Creator Storefronts with the Product team and help test new features as they are released.
Support administrative, research, and other team priorities as needs evolve.

What You Bring

1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Experience with Zendesk or a similar helpdesk platform
Clear, friendly, and professional written English communication
Strong attention to detail and organizational skills
A proactive approach to problem-solving, with a focus on finding answers, taking ownership, and following issues through to resolution
Ability to learn new software and tools quickly
Practical experience using AI tools such as ChatGPT or Claude to improve how work gets done, not just for basic drafting or research, but to streamline workflows, solve problems, reduce repetitive tasks, and improve efficiency.
Confidence representing Creator.co on social media, including creating posts and appearing on camera for short-form content

Nice to Have

Experience with a CRM or community platform such as Attio, Circle, or similar
Familiarity with creator, influencer, or affiliate marketing
Light content creation skills (captions, simple graphics, short copy) is a plus, though not a core part of this role
Background in business, communications, or marketing

What We Offer

A competitive salary and benefits package (health, dental, and vision insurance)
A transit benefit to help support your commute to our downtown Vancouver office
An annual education allowance to support your professional growth and development
A vibrant, dog-friendly office in downtown Vancouver with the flexibility of remote work up to 2 days per week
An inclusive environment with a team of passionate and creative individuals
Opportunities for growth and development, including access to industry events and mentorship
A supportive company culture that values innovation, collaboration, and transparency
The opportunity to grow with a rapidly expanding team in a booming industry

Compensation

We offer a starting annual salary of $50,000 to $57,000 CAD

Total compensation includes salary, bonus, benefits, and other perks

Apply About employer

More about this job

Responsibilities

Manage incoming creator support tickets and maintain the CRM and community platform to ensure creator success. Represent the company across social channels, prepare performance reports, and contribute to process improvements.

Requirements

Requires 1–2 years of experience in customer support or community management with proficiency in helpdesk platforms like Zendesk. Candidates must possess strong organizational skills, a proactive problem-solving mindset, and experience using AI tools to streamline workflows.

Skills

Customer support
Community management
Zendesk
CRM
Influencer marketing
Digital marketing
AI tools
ChatGPT
Claude
Content creation
Data reporting
Problem-solving
Communication
Organization
SOP documentation

Benefits

Health insurance
Dental insurance
Vision insurance
Transit benefit
Annual education allowance
Dog-friendly office
Mentorship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Creator.co
Influencer Marketing
SaaS
Product Marketing
Community Coordinator
Zendesk
CRM
Attio
Circle
ChatGPT
Claude
Customer Success
Support Tickets
Onboarding
Social Media
Content Creation
Data Reporting
SOP
Affiliate Marketing
Digital Marketing
Startups
Vancouver
Hybrid Work
AI-forward

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