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Added 11 mins ago
Legal Product Builder
Carta
Toronto, ON
…and experience, whether that's Big Law, in-house at an asset manager or PE firm, or comparable legal practice or within a legal-adjacent…
Added 14 mins ago
IL
HSE Administrator
In Line Contracting Ltd.
Edmonton, AB
- $50,000 to $65,000 CAD / year
- Full-time
- On-site
…safety system management. Working closely with the NCSO Safety Manager, operations personnel, and field employees, this role coordinates training and compliance requirements, maintains…
Added 25 mins ago
D|
Senior Project Manager - Product Development and Launch (Fixed Term Contract)
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON
- Contract
We’re looking for a **Senior Project Manager, Product Development & Launch** to drive highly complex products across the portfolio pipeline, from the early stages of planning and…
Added 26 mins ago
Student Success - Student Experience Lead - Initiatives/Opportunities
Canadore College Careers
North Bay, ON
Reporting to the Manager, Mental Health & Accessibility Services, the Student Experience Lead plays an important College-wide role in fostering a safe, supportive and responsive learning…
Added 41 mins ago
CO
Job ID #32269: Administrative Assistant II - Planning
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Provides back-up to Administrative Co-ordinator to the General Manager of Planning & Economic Development during absences and as required.
Added 54 mins ago
HH
Moncton Registered Nurse Class A (RNCA) PCN 1001302
Horizon Health Network
Moncton, NB · Greater Moncton Metropolitan Area
- Full-time
…shared with the candidate, Human Resources and the requesting manager electronically and language results will be placed on the personnel file for Horizon’s hiring…
Added 54 mins ago
PH
Direct Care Nurse, Minimum and Medium Security Units FPS
Provincial Health Services Authority
Port Coquitlam, BC
- Part-time
…care. Maintains complete and accurate records of telephone communications as…
Added 54 mins ago
CA
Adjoint(e) administratif(ve)
Centurion Associates Inc
Montreal, QC
- Full-time
…en conservant à tout moment des enregistrements précis des communications dans le S: Drive. Assister le Property Manager dans la préparation des travaux et des bons de commande en y…
Added 54 mins ago
PH
Direct Care Nurse, Maximum and Multi-Level Security Units
Provincial Health Services Authority
Port Coquitlam, BC
- Full-time
…care. Maintains complete and accurate records of telephone communications as…
Added 54 mins ago
SS
Social Media Marketing Specialist
Summit Search Group
Winnipeg, MB
- Full-time
Working within CPAWS Manitoba’s broader communications and social media strategy, they will collaborate closely with the Communications Manager and other staff to turn organizational…
Added 56 mins ago
DT
Assistant Manager I
Dollar Tree Stores
Huntsville, ON
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 56 mins ago
NC
Manager, Delivery Process Improvement
NAV CANADA
Ottawa, ON
- Full-time
Reporting to the Manager, Technology Enablement Services Centre of Excellence, the Manager, Delivery Process Improvement is responsible for driving continuous improvement of processes,…
Added 1 hour ago
Bilingual Senior Manager, Client Finance Operations – Québec Clients
Burson
Toronto, ON
Burson, part of WPP, is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough…
Added 1 hour ago
N6
South Haul Dispatch Manager
North 60 Petro Ltd
Whitehorse, YT
- Full-time
As the South Haul Dispatch Manager, the individual will be responsible for assigning and dispatching primarily third party and lease operator fuel trucks from Edmonton to the Yukon. The…
Added 1 hour ago
PF
Gestionnaire principal·e de produit | Senior Product Manager , APM & GenAI
Power Factors
Montreal, QC
- Full-time
Added 1 hour ago
V|
Commercial Contracts Manager
Veolia | North America
Oakville, ON
- Contract
The Commercial Contracts Manager will be responsible for providing world class support from
Added 1 hour ago
CO
Job ID #32272: Technologist - Woodward Water & Wastewater Treatment Capital
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Reporting to the Project Manager, Capital Works, the Technologist will be responsible for supporting the Woodward Water and Wastewater Treatment Capital team as required by co-ordinating…
Added 2 hours ago
OI
HCA Program Manager
Oxford International
Vancouver, BC
- $85,000 to $100,000 CAD / year
- Full-time
The Health Care Assistant, Program Manager provides academic and operational leadership for the HCA program at the Vancouver Campus, supporting consistent program delivery, student…
Added 2 hours ago
EO
Manager, Chapter Operational Excellence
Entrepreneurs' Organization
Canada
- Full-time
The Manager, Chapter Operational Excellence supports the implementation, coordination, and continuous improvement of EO’s Chapter Health Framework and related chapter operations…
Added 2 hours ago
OI
HCA Program Manager
Oxford International Education Group
Vancouver, BC
- $85,000 to $100,000 CAD / year
- Full-time
The Health Care Assistant, Program Manager provides academic and operational leadership for the HCA program at the Vancouver Campus, supporting consistent program delivery, student…
Added 2 hours ago
PF
Gestionnaire principal·e de produit | Senior Product Manager , APM & GenAI
Power Factors
Remote, Canada
- Remote
Added 2 hours ago
U
Statistical Assistant
UNESCO
Montreal, QC
- From $53,996 CAD / year
…Statistics (UIS) and the direct supervision of the responsible manager, the Statistical Assistant carries out the standard, recurring technical and procedural tasks that support the…
Added 3 hours ago
Senior Manager, Accounting
OpenTable
Toronto, ON
The Senior Manager, Accounting owns the completeness and accuracy of international growth revenue and expense across the profit and loss statement and related balance sheets for a…
Added 3 hours ago
RP
Manager, Medical Affairs Operations, Canada
Regeneron Pharmaceuticals
Toronto, ON
- Full-time
…medicines for people with serious diseases. We are seeking a Manager, Medical Affairs Operations, Canada to join our Medical Affairs team, supporting our Canadian organization in a hybrid…
Added 3 hours ago
SH
General Duty Sonographer
Shared Health-Soins Communs
Thompson, MB
- Full-time
Under the general supervision of the Manager, Charge Technologist or designate, the General Duty Sonographer performs ultrasound services as defined at regional and local levels and as…

Creator

Community Coordinator

Vancouver, BC, V6G 2Z6, Canada

$50,000 to $57,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $57,000 CAD / year
Job type: Full-time
Experience: 1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Posting language: English
Posted: Oct 7, 2026

Original job description

Creator Support & Community Coordinator

About Creator

Creator is a leading Influencer Marketing Platform (currently ranked #3 on Influencer Marketing Hub), and one of the fastest growing startups in Vancouver. We're looking for a strategy driven SaaS product marketing professional with a passion for influencer marketing and digital marketing to help us continue to build on our triple digit annual growth.

Our vision is to be the destination for Brands and Creators to connect, collaborate, grow, and earn more money.

Creator.co is an innovative platform that empowers creators, influencers, and brands to collaborate and thrive in the digital space. We're revolutionizing the way brands and influencers connect by streamlining the creative process, optimizing marketing campaigns, and delivering measurable results.

Role Overview

Creators are at the center of our platform, and this role is a first point of contact for many of them. You will answer support tickets, keep our CRM and community platform running well, and help creators get started and stay active.

This role offers the opportunity to learn how a fast-growing creator platform works from the inside, with guidance from the Community Manager and room to take on more responsibility as you grow.

We are a growing team, so priorities can shift. Your day may include responding to creator support tickets, engaging with our community, coordinating program tasks, preparing reporting data, or testing new Creator Space features. While this is not primarily a social media management role, you will also support our social channels and contribute occasional content and ideas. During busy periods or urgent situations, flexibility and a willingness to jump in where needed are important.

The candidate who would excel in this role looks for answers before asking them, suggests improvements, and takes ownership of their work. They also use AI thoughtfully to work smarter and faster, in line with us being an AI-forward company.

Key Responsibilities

Manage incoming creator support tickets from first reply to resolution, escalating complex issues to the Community Manager when needed Support creators through onboarding, program updates, and ongoing questions, ensuring they have the information they need to participate successfully.
Help build and maintain an engaged creator community by posting updates, answering member questions, encouraging participation, and keeping conversations helpful and active.
Represent Creator.co across community and social channels, contributing content ideas and occasional short-form posts with support from the team.
Keep CRM data accurate and up to date, and track action items across creator programs and partner sign-ups through completion.
Prepare and organize data for monthly performance reporting.
Identify and implement opportunities to improve support workflows
Keep SOPs and process documentation current as workflows evolve.
Share creator feedback and feature ideas for Creator Storefronts with the Product team and help test new features as they are released.
Support administrative, research, and other team priorities as needs evolve.

What You Bring

1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Experience with Zendesk or a similar helpdesk platform
Clear, friendly, and professional written English communication
Strong attention to detail and organizational skills
A proactive approach to problem-solving, with a focus on finding answers, taking ownership, and following issues through to resolution
Ability to learn new software and tools quickly
Practical experience using AI tools such as ChatGPT or Claude to improve how work gets done, not just for basic drafting or research, but to streamline workflows, solve problems, reduce repetitive tasks, and improve efficiency.
Confidence representing Creator.co on social media, including creating posts and appearing on camera for short-form content

Nice to Have

Experience with a CRM or community platform such as Attio, Circle, or similar
Familiarity with creator, influencer, or affiliate marketing
Light content creation skills (captions, simple graphics, short copy) is a plus, though not a core part of this role
Background in business, communications, or marketing

What We Offer

A competitive salary and benefits package (health, dental, and vision insurance)
A transit benefit to help support your commute to our downtown Vancouver office
An annual education allowance to support your professional growth and development
A vibrant, dog-friendly office in downtown Vancouver with the flexibility of remote work up to 2 days per week
An inclusive environment with a team of passionate and creative individuals
Opportunities for growth and development, including access to industry events and mentorship
A supportive company culture that values innovation, collaboration, and transparency
The opportunity to grow with a rapidly expanding team in a booming industry

Compensation

We offer a starting annual salary of $50,000 to $57,000 CAD

Total compensation includes salary, bonus, benefits, and other perks

Apply About employer

More about this job

Responsibilities

Manage incoming creator support tickets and maintain the CRM and community platform to ensure creator success. Represent the company across social channels, prepare performance reports, and contribute to process improvements.

Requirements

Requires 1–2 years of experience in customer support or community management with proficiency in helpdesk platforms like Zendesk. Candidates must possess strong organizational skills, a proactive problem-solving mindset, and experience using AI tools to streamline workflows.

Skills

Customer support
Community management
Zendesk
CRM
Influencer marketing
Digital marketing
AI tools
ChatGPT
Claude
Content creation
Data reporting
Problem-solving
Communication
Organization
SOP documentation

Benefits

Health insurance
Dental insurance
Vision insurance
Transit benefit
Annual education allowance
Dog-friendly office
Mentorship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Creator.co
Influencer Marketing
SaaS
Product Marketing
Community Coordinator
Zendesk
CRM
Attio
Circle
ChatGPT
Claude
Customer Success
Support Tickets
Onboarding
Social Media
Content Creation
Data Reporting
SOP
Affiliate Marketing
Digital Marketing
Startups
Vancouver
Hybrid Work
AI-forward

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