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Added 2 mins ago
DO
Case Manager, Ontario Works
District of Sault Ste. Marie Social Services Administration Board
Sault Ste. Marie, ON
- Full-time
…to join our team based in Sault Ste. Marie as temporary Case Manager within the Ontario Works Division. The primary function of the Case Manager is to assist and support applicants and…
Added 2 mins ago
PM
Administrative Assistant
Prairie Mountain Health
Neepawa, MB
- Full-time
Responds directly, redirects or brings to the attention of others, telephone and personal enquiries/complaints from programs and departments, community groups, agencies and citizens.
Added 2 mins ago
PM
Mental Health Liaison Nurse - Nurse III
Prairie Mountain Health
Dauphin, MB
- Full-time
Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology
Added 2 mins ago
OH
Lead, Clinical Programs and Enterprise Planning
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Reporting to the Manager, Cancer and Ontario Health Priorities, the Lead will connect Ontario Health portfolios, business units and regions with governments, health service providers,…
Added 2 mins ago
OH
Manager, Planning and Implementation
Ontario Health | Santé Ontario
Ottawa, ON
- Full-time
Added 2 mins ago
LH
Manager
Lookout Housing and Health
Vancouver, BC
- Full-time
…operation of the site, including the directing and oversight of the programs, ensuring all clientele receive the pertinent service; that the goals and philosophy of the Society and programs…
Added 2 mins ago
OH
Lead, Performance Management
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
…a coordinated network of more than 50 public, hospital, and community laboratories. Reporting to the Manager, Performance Management & Analytics, you will turn complex health data into…
Added 2 mins ago
KL
Manager, Facility Operations & Maintenance Services
Kawartha Lakes
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The City of Kawartha Lakes is looking for an experienced and collaborative leader to join our Community Services team as Manager, Facility Operations & Maintenance Services.
Added 3 mins ago
Director of Care
Optima Living
Calgary, AB
Guided by our North Star, Let us welcome you home™, we are committed to People, Place, and Community. With a resident-first philosophy and a focus on innovation, we are redefining aging…
Added 18 mins ago
LH
Program Manager, WSIB Programs, Ontario
Lifemark Health Group
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
The Program Manager is accountable for the end-to-end delivery of Lifemark’s centralized operating model supporting the WSIB programs.
Added 18 mins ago
LH
Physiotherapist, New Graduate
Lifemark Health Group
High River, AB
- Full-time
The lifestyle benefits of a smaller community, with Calgary still close by
Added 32 mins ago
GO
Environmental Enforcement Specialist (REPOST)
Government of Manitoba
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting to the Issue Manager of Environmental Compliance and Enforcement Branch, the Environmental Enforcement Specialist provides expert guidance, oversight, and support for…
Added 32 mins ago
BM
Assistant Manager, Alpine Race & Freestyle - Full Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Work directly with the Manager, Race, in planning, sales/POS, operation and development of race/freestyle programs; and support recruitment, performance management and development of…
Added 32 mins ago
QP
Commercial Leasing Administrator, Qualico Properties
Qualico Properties
Calgary, AB
- Full-time
Reporting to the Manager, Lease Documentation, as the Commercial Leasing Administrator you will provide support to the commercial leasing department, teams or individuals and handle a…
Added 32 mins ago
S
Senior Employment Services Manager-FT-Kitchener, Waterloo, Barrie- Term
Serco
Kitchener, ON
- Full-time
As the Senior Employment Services Manager you will manage the full cycle of the Serco portfolio for the assigned Catchment Area: supporting, developing and challenging service delivery…
Added 33 mins ago
MF
Director Compensation
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
We are currently looking for a Senior Manager or Director, Compensation to join our IGM Human Resources department located in Toronto, Winnipeg or Montreal.
Added 33 mins ago
BP
Assistant Kitchen Manager
Boston Pizza
Ottawa, ON · Barrhaven, ON
- Full-time
…contribute to a thriving workplace culture. The Assistant Kitchen Manager leads the team during operations focusing on serving perfect food, everytime and to work with a sense of purpose…
Added 33 mins ago
BP
Front of House Supervisor
Boston Pizza
Ottawa, ON · Barrhaven, ON
- Part-time
A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 33 mins ago
BP
Kitchen Manager
Boston Pizza
Ottawa, ON · Barrhaven, ON
- Full-time
The Kitchen Manager at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations of the kitchen, this includes the managing, scheduling, training, and control…
Added 33 mins ago
BP
Front of House Manager
Boston Pizza
Ottawa, ON · Barrhaven, ON
- Full-time
A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 33 mins ago
S
Team Lead, Accounts Payable
SECURE
Calgary, AB
- Other
In addition to rewarding job opportunities, we offer:• Competitive industry wages and compensation programs which include:• Employer-paid benefits: health, dental & more• Health Care…
Added 33 mins ago
MT
Senior Manager-Design Engineering
Microchip Technology Inc.
Burnaby, BC · Toronto, ON · Saskatoon, SK · Canada - Burnaby
- Full-time
…potential. Microchip’s nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to…
Added 48 mins ago
RB
Client Advisor
Royal Bank of Canada
Richibucto, NB
- Part-time
…environment, you can build a great career with us as a future Account Manager/Banking…
Added 48 mins ago
RB
Client Advisor
Royal Bank of Canada
ON · GREATER SUDBURY / GRAND SUDBURY, Ontario
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 48 mins ago
RB
Senior Manager Operations, Tax Operations
Royal Bank of Canada
Toronto, ON
- Full-time
…communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for…

Creator

Community Coordinator

Vancouver, BC, V6G 2Z6, Canada

$50,000 to $57,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $57,000 CAD / year
Job type: Full-time
Experience: 1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Posting language: English
Posted: Oct 7, 2026

Original job description

Creator Support & Community Coordinator

About Creator

Creator is a leading Influencer Marketing Platform (currently ranked #3 on Influencer Marketing Hub), and one of the fastest growing startups in Vancouver. We're looking for a strategy driven SaaS product marketing professional with a passion for influencer marketing and digital marketing to help us continue to build on our triple digit annual growth.

Our vision is to be the destination for Brands and Creators to connect, collaborate, grow, and earn more money.

Creator.co is an innovative platform that empowers creators, influencers, and brands to collaborate and thrive in the digital space. We're revolutionizing the way brands and influencers connect by streamlining the creative process, optimizing marketing campaigns, and delivering measurable results.

Role Overview

Creators are at the center of our platform, and this role is a first point of contact for many of them. You will answer support tickets, keep our CRM and community platform running well, and help creators get started and stay active.

This role offers the opportunity to learn how a fast-growing creator platform works from the inside, with guidance from the Community Manager and room to take on more responsibility as you grow.

We are a growing team, so priorities can shift. Your day may include responding to creator support tickets, engaging with our community, coordinating program tasks, preparing reporting data, or testing new Creator Space features. While this is not primarily a social media management role, you will also support our social channels and contribute occasional content and ideas. During busy periods or urgent situations, flexibility and a willingness to jump in where needed are important.

The candidate who would excel in this role looks for answers before asking them, suggests improvements, and takes ownership of their work. They also use AI thoughtfully to work smarter and faster, in line with us being an AI-forward company.

Key Responsibilities

Manage incoming creator support tickets from first reply to resolution, escalating complex issues to the Community Manager when needed Support creators through onboarding, program updates, and ongoing questions, ensuring they have the information they need to participate successfully.
Help build and maintain an engaged creator community by posting updates, answering member questions, encouraging participation, and keeping conversations helpful and active.
Represent Creator.co across community and social channels, contributing content ideas and occasional short-form posts with support from the team.
Keep CRM data accurate and up to date, and track action items across creator programs and partner sign-ups through completion.
Prepare and organize data for monthly performance reporting.
Identify and implement opportunities to improve support workflows
Keep SOPs and process documentation current as workflows evolve.
Share creator feedback and feature ideas for Creator Storefronts with the Product team and help test new features as they are released.
Support administrative, research, and other team priorities as needs evolve.

What You Bring

1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Experience with Zendesk or a similar helpdesk platform
Clear, friendly, and professional written English communication
Strong attention to detail and organizational skills
A proactive approach to problem-solving, with a focus on finding answers, taking ownership, and following issues through to resolution
Ability to learn new software and tools quickly
Practical experience using AI tools such as ChatGPT or Claude to improve how work gets done, not just for basic drafting or research, but to streamline workflows, solve problems, reduce repetitive tasks, and improve efficiency.
Confidence representing Creator.co on social media, including creating posts and appearing on camera for short-form content

Nice to Have

Experience with a CRM or community platform such as Attio, Circle, or similar
Familiarity with creator, influencer, or affiliate marketing
Light content creation skills (captions, simple graphics, short copy) is a plus, though not a core part of this role
Background in business, communications, or marketing

What We Offer

A competitive salary and benefits package (health, dental, and vision insurance)
A transit benefit to help support your commute to our downtown Vancouver office
An annual education allowance to support your professional growth and development
A vibrant, dog-friendly office in downtown Vancouver with the flexibility of remote work up to 2 days per week
An inclusive environment with a team of passionate and creative individuals
Opportunities for growth and development, including access to industry events and mentorship
A supportive company culture that values innovation, collaboration, and transparency
The opportunity to grow with a rapidly expanding team in a booming industry

Compensation

We offer a starting annual salary of $50,000 to $57,000 CAD

Total compensation includes salary, bonus, benefits, and other perks

Apply About employer

More about this job

Responsibilities

Manage incoming creator support tickets and maintain the CRM and community platform to ensure creator success. Represent the company across social channels, prepare performance reports, and contribute to process improvements.

Requirements

Requires 1–2 years of experience in customer support or community management with proficiency in helpdesk platforms like Zendesk. Candidates must possess strong organizational skills, a proactive problem-solving mindset, and experience using AI tools to streamline workflows.

Skills

Customer support
Community management
Zendesk
CRM
Influencer marketing
Digital marketing
AI tools
ChatGPT
Claude
Content creation
Data reporting
Problem-solving
Communication
Organization
SOP documentation

Benefits

Health insurance
Dental insurance
Vision insurance
Transit benefit
Annual education allowance
Dog-friendly office
Mentorship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Creator.co
Influencer Marketing
SaaS
Product Marketing
Community Coordinator
Zendesk
CRM
Attio
Circle
ChatGPT
Claude
Customer Success
Support Tickets
Onboarding
Social Media
Content Creation
Data Reporting
SOP
Affiliate Marketing
Digital Marketing
Startups
Vancouver
Hybrid Work
AI-forward

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