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Added 14 mins ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The HR Manager will provide HR leadership and advisory support to an assigned portfolio of clinical and corporate departments while also providing operational oversight to HR Consultants,…
Added 14 mins ago
A
Manager, Enterprise Service Desk (Tier 1)
Abacus
NB · Chiasson Office, NB
- Full-time
The Manager, Enterprise Service Desk (ESD) is a tactical leadership role responsible for the daily execution, management, and enablement of the Tier 1 Enterprise Service Desk staff.
Added 14 mins ago
CO
Nutritional Aide
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
A criminal record check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your criminal record check with…
Added 14 mins ago
LH
Occupational Therapist - LTD
Lifemark Health Group
Squamish, BC
- Contract
You will provide both individual and program-based treatments and assessments for individuals in Long Term Disability, and support veterans, Canadian Armed Forces members, first responders,…
Added 14 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 14 mins ago
VS
PT Unregulated Care Provider (UCP) 1400-2200 (2026-10147)
Verve Senior Living
Mississauga, ON
- Part-time
…nurturing environment. Under the direction of the Health & Wellness Manager, the UCP delivers medication and treatment as per policy and procedure. They participate in planning the care…
Added 14 mins ago
TH
Fleet Lot Attendant
The Humberview Group
Mississauga, ON
- Full-time
Comprehensive Benefits – Health, dental, travel, life insurance, RRSP matching, and an Employment Assistance Program (EAP).
Added 14 mins ago
VS
Healthcare Aide (2026-10877)
Verve Senior Living
Regina, SK
- Full-time
Under the direction of the Health and Wellness Manager, participates in the delivery of care to residents. Delivers care to residents based on individualized care plan, policies and…
Added 14 mins ago
AI
General Labourer
American Iron & Metal (AIM)
Windsor, ON
- Full-time
Annual AIM tuition scholarship program up to $8,500 per eligible dependents
Added 14 mins ago
AS
IT Support Analyst
Apex Systems
Toronto, ON
- $29 to $44 USD / hour
- Contract
Experience with Microsoft Azure, Intune, Autopilot, Microsoft Endpoint Manager, and Exchange Online
Added 14 mins ago
BC
Human Resources Manager
BC Centre for Ability
Vancouver, BC
- Full-time
Reporting to the CEO, the Human Resources Manager provides strategic leadership and operational oversight across all human resources and labour relations functions for BCCFA. Operating…
Added 14 mins ago
AS
JP2239 - IT Project Manager - Senior
Apex Systems
Toronto, ON
- $71 to $76 USD / hour
- Contract
Senior IT Project Manager (Payments Technology)
Added 14 mins ago
PA
BDC Service Representative (Performance Toyota)
Performance Auto Group
St. Catharines, ON
- Full-time
Accomplish all daily, weekly, and monthly goals as established by the Service Manager.
Added 14 mins ago
TH
Lot Attendant
The Humberview Group
Toronto, ON · Etobicoke, ON
- Full-time
Comprehensive Benefits – Health, dental, travel, life insurance, RRSP matching, and an Employment Assistance Program (EAP).
Added 14 mins ago
C
Finance Lead, Operations Support-EN
CAE
Montreal, QC
- Full-time
Serve as the right hand to the Manager, Finance Operations, supporting strategic priorities and organizational objectives.
Added 14 mins ago
AE
Manager, Geosciences
Associated Engineering
AB · Edmonton, AB
- Full-time
…employee-owned organization. We are seeking an experienced and dynamic Manager, Geosciences to lead our Edmonton based team. In this role, you will provide leadership, mentorship, technical…
Added 14 mins ago
VS
Community Relations Assistant (2026-10875)
Verve Senior Living
Calgary, AB
- Full-time
Assists the Sales and Marketing Manager in implementing marketing and community relations programs to attain occupancy targets for the home in accordance with the vision, values and…
Added 15 mins ago
PC
Store Manager
Prime Communications Canada Inc
Cornwall, ON
- Full-time
As a Retail Store Manager (Store Manager) of our Retail Team and working at our Cornwall Rogers Store, you will be responsible for the sales and daily operations of your store. Daily…
Added 15 mins ago
A
Cook - AgeCare Glenwarren
AgeCare
Victoria, BC · AgeCare Glenwarren
- Full-time
The Cook reporting to the Director of Culinary Services or Dietary Manager, the Cook is responsible for preparation and delivery of all foods for residents, guests and employees.
Added 15 mins ago
A
Social Worker Casual AgeCare Monashee Mews
AgeCare
Lumby, BC · AgeCare Monashee Mews
- Part-time
Assists the Director of Care and Business Manager with the process of moving new residents into the home by coordinating with incoming residents and their Power of Attorney (POA) and…
Added 15 mins ago
FT
Part-Time Faculty – Pre-Health Sciences Pathway to Certificates and Diplomas (PCD1)
Fanshawe Toronto@ILAC
London, ON
- Part-time
…subject matter experts to support teaching needs within the program. Teaching assignments may be available for up to 4 hours per week, based on program and course…
Added 15 mins ago
L
HS&E Manager
Ledcor
Calgary, AB · Edmonton, AB
- Full-time
You are an established Health & Safety Manager with experience in the mining, oil & gas industry.
Added 15 mins ago
TT
First Mile Transportation Manager - 12 Month Contract
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $89,208 to $135,086.4 CAD / year
- Full-time
We’re looking for a First Mile Transportation Manager - 12 Month Contract to lead a critical national transportation network, overseeing 40,000-50,000 annual linehaul movements across…
Added 15 mins ago
Sr. Manager, Project Engineering
Barry Callebaut
Brantford, ON
Working closely with start-up teams and program leadership, the Major Project Engineering Manager will establish and lead a high-performing engineering organization focused on delivering…
Added 15 mins ago
R
Superviseur de production – Atelier MED (Développement expérimental) / Production Supervisor – MED Shop (Experimental Development)
RTX
Longueuil, QC
- Full-time

Creator

Community Coordinator

Vancouver, BC, V6G 2Z6, Canada

$50,000 to $57,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $57,000 CAD / year
Job type: Full-time
Experience: 1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Posting language: English
Posted: Oct 7, 2026

Original job description

Creator Support & Community Coordinator

About Creator

Creator is a leading Influencer Marketing Platform (currently ranked #3 on Influencer Marketing Hub), and one of the fastest growing startups in Vancouver. We're looking for a strategy driven SaaS product marketing professional with a passion for influencer marketing and digital marketing to help us continue to build on our triple digit annual growth.

Our vision is to be the destination for Brands and Creators to connect, collaborate, grow, and earn more money.

Creator.co is an innovative platform that empowers creators, influencers, and brands to collaborate and thrive in the digital space. We're revolutionizing the way brands and influencers connect by streamlining the creative process, optimizing marketing campaigns, and delivering measurable results.

Role Overview

Creators are at the center of our platform, and this role is a first point of contact for many of them. You will answer support tickets, keep our CRM and community platform running well, and help creators get started and stay active.

This role offers the opportunity to learn how a fast-growing creator platform works from the inside, with guidance from the Community Manager and room to take on more responsibility as you grow.

We are a growing team, so priorities can shift. Your day may include responding to creator support tickets, engaging with our community, coordinating program tasks, preparing reporting data, or testing new Creator Space features. While this is not primarily a social media management role, you will also support our social channels and contribute occasional content and ideas. During busy periods or urgent situations, flexibility and a willingness to jump in where needed are important.

The candidate who would excel in this role looks for answers before asking them, suggests improvements, and takes ownership of their work. They also use AI thoughtfully to work smarter and faster, in line with us being an AI-forward company.

Key Responsibilities

Manage incoming creator support tickets from first reply to resolution, escalating complex issues to the Community Manager when needed Support creators through onboarding, program updates, and ongoing questions, ensuring they have the information they need to participate successfully.
Help build and maintain an engaged creator community by posting updates, answering member questions, encouraging participation, and keeping conversations helpful and active.
Represent Creator.co across community and social channels, contributing content ideas and occasional short-form posts with support from the team.
Keep CRM data accurate and up to date, and track action items across creator programs and partner sign-ups through completion.
Prepare and organize data for monthly performance reporting.
Identify and implement opportunities to improve support workflows
Keep SOPs and process documentation current as workflows evolve.
Share creator feedback and feature ideas for Creator Storefronts with the Product team and help test new features as they are released.
Support administrative, research, and other team priorities as needs evolve.

What You Bring

1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Experience with Zendesk or a similar helpdesk platform
Clear, friendly, and professional written English communication
Strong attention to detail and organizational skills
A proactive approach to problem-solving, with a focus on finding answers, taking ownership, and following issues through to resolution
Ability to learn new software and tools quickly
Practical experience using AI tools such as ChatGPT or Claude to improve how work gets done, not just for basic drafting or research, but to streamline workflows, solve problems, reduce repetitive tasks, and improve efficiency.
Confidence representing Creator.co on social media, including creating posts and appearing on camera for short-form content

Nice to Have

Experience with a CRM or community platform such as Attio, Circle, or similar
Familiarity with creator, influencer, or affiliate marketing
Light content creation skills (captions, simple graphics, short copy) is a plus, though not a core part of this role
Background in business, communications, or marketing

What We Offer

A competitive salary and benefits package (health, dental, and vision insurance)
A transit benefit to help support your commute to our downtown Vancouver office
An annual education allowance to support your professional growth and development
A vibrant, dog-friendly office in downtown Vancouver with the flexibility of remote work up to 2 days per week
An inclusive environment with a team of passionate and creative individuals
Opportunities for growth and development, including access to industry events and mentorship
A supportive company culture that values innovation, collaboration, and transparency
The opportunity to grow with a rapidly expanding team in a booming industry

Compensation

We offer a starting annual salary of $50,000 to $57,000 CAD

Total compensation includes salary, bonus, benefits, and other perks

Apply About employer

More about this job

Responsibilities

Manage incoming creator support tickets and maintain the CRM and community platform to ensure creator success. Represent the company across social channels, prepare performance reports, and contribute to process improvements.

Requirements

Requires 1–2 years of experience in customer support or community management with proficiency in helpdesk platforms like Zendesk. Candidates must possess strong organizational skills, a proactive problem-solving mindset, and experience using AI tools to streamline workflows.

Skills

Customer support
Community management
Zendesk
CRM
Influencer marketing
Digital marketing
AI tools
ChatGPT
Claude
Content creation
Data reporting
Problem-solving
Communication
Organization
SOP documentation

Benefits

Health insurance
Dental insurance
Vision insurance
Transit benefit
Annual education allowance
Dog-friendly office
Mentorship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Creator.co
Influencer Marketing
SaaS
Product Marketing
Community Coordinator
Zendesk
CRM
Attio
Circle
ChatGPT
Claude
Customer Success
Support Tickets
Onboarding
Social Media
Content Creation
Data Reporting
SOP
Affiliate Marketing
Digital Marketing
Startups
Vancouver
Hybrid Work
AI-forward

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