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Added 1 min ago
CM
Assistant department manager - retail
Creekside Market
Whistler, BC
- $26 to $30 CAD / hour
- Full-time
- On-site
Early morning, Morning, Day, Evening, Night, Weekend, Shift, Overtime available
Added 3 mins ago
PB
Key Leader
Poppy Barley Inc.
Vancouver, BC
- Part-time
Partner with the Store Manager and Assistant Store Managers to lead initiatives.
Added 3 mins ago
GA
Back-of-House Supervisor, Armani Caffè (FT)
Giorgio Armani
Vancouver, BC
- Part-time
As the Back of House Supervisor, you will support the General Manager with kitchen readiness, menu execution, production planning, service flow, inventory control, and culinary team…
Added 3 mins ago
C
Part-Time Manager
Claire's
Victoria, BC
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 3 mins ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager of Diagnostic Imaging, you will be responsible for performing quality diagnostic procedures in accordance with the College of Medical Radiation Technologists and…
Added 3 mins ago
RR
Autos Cashier
Radius Recycling
Calgary, AB
- Full-time
Identify when a customer situation needs leadership support and loop in a manager right away.
Added 5 mins ago
MR
Shift manager - fast food restaurant
McDonald's Restaurant
Slave Lake, AB
- From $18.5 CAD / hour
- Full-time
- On-site
Early morning, Morning, Day, Evening, Night, Weekend, Shift, Flexible hours
Added 6 mins ago
CM
Deli manager - food store
Creekside Market
Whistler, BC
- $28 to $32 CAD / hour
- Full-time
- On-site
Early morning, Morning, Day, Evening, Night, Weekend, Shift, Overtime available
Added 9 mins ago
K/
Restaurant manager
KFC / Taco bell - St. Laurent Mall
Ottawa, ON
- From $36.92 CAD / hour
- Full-time
- On-site
Early morning, Morning, Day, Evening, Night, Weekend, Shift, On call, Flexible hours
Added 13 mins ago
BI
Restaurant manager
BOOMburger Inc
Charlottetown, PE
- $21.63 to $29.63 CAD / hour
- Full-time
- On-site
Morning, Day, Evening, Night, Weekend, Shift, On call, Flexible hours
Added 13 mins ago
BI
Manager, food services
BOOMburger Inc
Charlottetown, PE
- $19.5 to $27 CAD / hour
- Full-time
- On-site
Morning, Day, Evening, Night, Weekend, Shift, On call, Flexible hours
Added 15 mins ago
PF
File manager
Prime Foods
Edmonton, AB
- From $45 CAD / hour
- Full-time
- On-site
Morning, Day, Evening, Weekend, Shift, On call, Flexible hours, Overtime available
Added 20 mins ago
BJ
Restaurant manager
Booster Juice
Bonnyville, AB
- From $36 CAD / hour
- Full-time
- On-site
Added 22 mins ago
HT
Tattoo studio manager
Headrush Tattoos & Laser Removal
Saskatoon, SK
- From $31.67 CAD / hour
- Full-time
- On-site
Early morning, Morning, Evening, Shift, On call
Added 33 mins ago
B&
Retail Assistant Store Manager-PLACE LAURIER
Bath & Body Works
Quebec, QC
- $26.25 to $32.95 USD / hour
- Full-time
As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer…
Added 33 mins ago
TS
Maintenance Tech I - Technicien(ne) de maintenance Ilities I
TD SYNNEX North America
Mississauga, ON
- $25 CAD / hour
- Full-time
Assist with coordination of Maintenance Manager responsibilities.
Added 33 mins ago
CC
Manager of Pharmacy
Cornwall Community Hospital
Cornwall, ON
- Full-time
Day Shift Monday through Friday - Schedule subject to change
Added 36 mins ago
IE
Assistant department manager - retail
IGA Extra Famille Vincent
Salaberry-de-Valleyfield, QC
- From $20 CAD / hour
- Full-time
- On-site
Added 48 mins ago
TB
Store Lead
Tailored Brands
Lethbridge, AB
- Full-time
As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling…
Added 48 mins ago
SC
shift supervisor - Store# 68749, 9 KINLOCK RD
Starbucks Coffee Company
Stratford, PE
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 52 mins ago
M
Restaurant assistant manager
Makilala
Toronto, ON
- $27 to $35 CAD / hour
- Full-time
- On-site
Added 56 mins ago
BN
Store manager - retail
BLAZE N HAZE
Portage la Prairie, MB
- From $38.5 CAD / hour
- Full-time
- On-site
Added 57 mins ago
SQ
Restaurant manager
Shawarma Queens
Brampton, ON
- From $37 CAD / hour
- Full-time
- On-site
Added 1 hour ago
TC
Bar manager
The Cambie Bar & Grill LTD
Vancouver, BC
- From $80,000 CAD / year
- Full-time
- On-site
Added 1 hour ago
CI
Zone manager - sales
CW Impact Commercial Cleaning
Calgary, AB
- $25 to $30 CAD / hour
- Full-time
- On-site

Creator

Community Coordinator

Vancouver, BC, V6G 2Z6, Canada

$50,000 to $57,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $57,000 CAD / year
Job type: Full-time
Experience: 1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Posting language: English
Posted: Oct 7, 2026

Original job description

Creator Support & Community Coordinator

About Creator

Creator is a leading Influencer Marketing Platform (currently ranked #3 on Influencer Marketing Hub), and one of the fastest growing startups in Vancouver. We're looking for a strategy driven SaaS product marketing professional with a passion for influencer marketing and digital marketing to help us continue to build on our triple digit annual growth.

Our vision is to be the destination for Brands and Creators to connect, collaborate, grow, and earn more money.

Creator.co is an innovative platform that empowers creators, influencers, and brands to collaborate and thrive in the digital space. We're revolutionizing the way brands and influencers connect by streamlining the creative process, optimizing marketing campaigns, and delivering measurable results.

Role Overview

Creators are at the center of our platform, and this role is a first point of contact for many of them. You will answer support tickets, keep our CRM and community platform running well, and help creators get started and stay active.

This role offers the opportunity to learn how a fast-growing creator platform works from the inside, with guidance from the Community Manager and room to take on more responsibility as you grow.

We are a growing team, so priorities can shift. Your day may include responding to creator support tickets, engaging with our community, coordinating program tasks, preparing reporting data, or testing new Creator Space features. While this is not primarily a social media management role, you will also support our social channels and contribute occasional content and ideas. During busy periods or urgent situations, flexibility and a willingness to jump in where needed are important.

The candidate who would excel in this role looks for answers before asking them, suggests improvements, and takes ownership of their work. They also use AI thoughtfully to work smarter and faster, in line with us being an AI-forward company.

Key Responsibilities

Manage incoming creator support tickets from first reply to resolution, escalating complex issues to the Community Manager when needed Support creators through onboarding, program updates, and ongoing questions, ensuring they have the information they need to participate successfully.
Help build and maintain an engaged creator community by posting updates, answering member questions, encouraging participation, and keeping conversations helpful and active.
Represent Creator.co across community and social channels, contributing content ideas and occasional short-form posts with support from the team.
Keep CRM data accurate and up to date, and track action items across creator programs and partner sign-ups through completion.
Prepare and organize data for monthly performance reporting.
Identify and implement opportunities to improve support workflows
Keep SOPs and process documentation current as workflows evolve.
Share creator feedback and feature ideas for Creator Storefronts with the Product team and help test new features as they are released.
Support administrative, research, and other team priorities as needs evolve.

What You Bring

1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Experience with Zendesk or a similar helpdesk platform
Clear, friendly, and professional written English communication
Strong attention to detail and organizational skills
A proactive approach to problem-solving, with a focus on finding answers, taking ownership, and following issues through to resolution
Ability to learn new software and tools quickly
Practical experience using AI tools such as ChatGPT or Claude to improve how work gets done, not just for basic drafting or research, but to streamline workflows, solve problems, reduce repetitive tasks, and improve efficiency.
Confidence representing Creator.co on social media, including creating posts and appearing on camera for short-form content

Nice to Have

Experience with a CRM or community platform such as Attio, Circle, or similar
Familiarity with creator, influencer, or affiliate marketing
Light content creation skills (captions, simple graphics, short copy) is a plus, though not a core part of this role
Background in business, communications, or marketing

What We Offer

A competitive salary and benefits package (health, dental, and vision insurance)
A transit benefit to help support your commute to our downtown Vancouver office
An annual education allowance to support your professional growth and development
A vibrant, dog-friendly office in downtown Vancouver with the flexibility of remote work up to 2 days per week
An inclusive environment with a team of passionate and creative individuals
Opportunities for growth and development, including access to industry events and mentorship
A supportive company culture that values innovation, collaboration, and transparency
The opportunity to grow with a rapidly expanding team in a booming industry

Compensation

We offer a starting annual salary of $50,000 to $57,000 CAD

Total compensation includes salary, bonus, benefits, and other perks

Apply About employer

More about this job

Responsibilities

Manage incoming creator support tickets and maintain the CRM and community platform to ensure creator success. Represent the company across social channels, prepare performance reports, and contribute to process improvements.

Requirements

Requires 1–2 years of experience in customer support or community management with proficiency in helpdesk platforms like Zendesk. Candidates must possess strong organizational skills, a proactive problem-solving mindset, and experience using AI tools to streamline workflows.

Skills

Customer support
Community management
Zendesk
CRM
Influencer marketing
Digital marketing
AI tools
ChatGPT
Claude
Content creation
Data reporting
Problem-solving
Communication
Organization
SOP documentation

Benefits

Health insurance
Dental insurance
Vision insurance
Transit benefit
Annual education allowance
Dog-friendly office
Mentorship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Creator.co
Influencer Marketing
SaaS
Product Marketing
Community Coordinator
Zendesk
CRM
Attio
Circle
ChatGPT
Claude
Customer Success
Support Tickets
Onboarding
Social Media
Content Creation
Data Reporting
SOP
Affiliate Marketing
Digital Marketing
Startups
Vancouver
Hybrid Work
AI-forward

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