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Added 6 mins ago
Q
Lead Engineer - Mechanical
Qualus
Vancouver, BC
- Full-time
…sustainability. The firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions…
Added 6 mins ago
PG
Senior Content Writer
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
…them. You don’t just follow bestpractices, you put them to the test• Comfort presenting ideas to senior agency and client stakeholders, with an ability to think onthe fly and pivot ideas in…
Added 21 mins ago
TA
Decision Science Specialist
Transat AT
Montreal, QC
- Full-time
In collaboration with the Senior Director, Revenue Management Systems and Inventory, the Decision Science Specialist contributes to the evolution, validation, and optimization of analytical…
Added 21 mins ago
B
UX/UI Designer, Winter 2027 (Co-op/Internship)- 8 months
BMO
Toronto, ON · BMOPLACE
- Full-time
…service applications. Applies deep knowledge of algorithms, data structures and programming languages to develop high quality technology applications and services - including tools,…
Added 21 mins ago
TC
Licensed Automotive/Truck and Coach Technician/Apprentice Technician
The City of Guelph
Guelph, ON
- Other
Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise,…
Added 21 mins ago
RB
Lead Business System Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
…maintaining compliance and quality. Proficiency in banking systems, data flows, and associated risks is a strong asset. Your core responsibilities revolve around three key pillars: business…
Added 21 mins ago
HR
Medical Laboratory Technologist, Core Lab
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…ecosystem includes automated laboratory services, medication management robotics, electronic health records, a Command Centre, computerized physician order entry, bedside computer…
Added 21 mins ago
A
Project Engineering Coordinator
AtkinsRéalis
Pickering, ON
- Full-time
Responsible for the development and management of detailed plans such as preparation of Comprehensive Work Packages (CWPs), Construction Inspection Test Plans (CITPs), Work Instructions…
Added 21 mins ago
RS
Commercial Driver
Ryder Supply Chain Solutions
Woodstock, ON · CAN - Woodstock ON Oxford Rd
- Full-time
…with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise…
Added 21 mins ago
RS
Operations Management Trainee
Ryder Supply Chain Solutions
Mississauga, ON
- Full-time
…with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise…
Added 35 mins ago
AT
Decision Science Specialist
Air Transat
Montreal, QC
- Full-time
In collaboration with the Senior Director, Revenue Management Systems and Inventory, the Decision Science Specialist contributes to the evolution, validation, and optimization of analytical…
Added 35 mins ago
HR
OCS Senior Engineer
Hitachi Rail
Mississauga, ON
- Full-time
Interface with the Commissioning Manager to plan test and coordinate of operational activities on site according to schedule
Added 35 mins ago
Q
Lead Engineer - Mechanical
Qualus
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…sustainability. The firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions…
Added 36 mins ago
VA
Junior Analyst, Investment Analytics
Vincent Associates Inc.
Toronto, ON
- Full-time
- Temporary
Fundata Canada Inc. is a multi-national financial data distributor and investment fund data and analytics company. The information we provide currently reaches thousands of advisors,…
Added 36 mins ago
Shipping Assistant
Salit Steel
Edmonton, AB
Print and compile outbound shipping packages including bills of lading, rebar cut lists, drawings, mill test certificates and invoice.
Added 36 mins ago
Liaison Engineer
Westerkirk
Calgary, AB
…development of technical solutions, development of engineering data, and acting as a principle point of contact for the customer, modification and maintenance service provider, and De…
Added 36 mins ago
REGISTERED NURSE
Southbridge Healthcare LP
Owen Sound, ON
Southbridge Care Homes provides exceptional acquisition, management, and redevelopment services for long-term care homes and retirement communities across Ontario. Our mission is to…
Added 36 mins ago
REGISTERED NURSE
Southbridge Healthcare LP
Owen Sound, ON
Southbridge Care Homes provides exceptional acquisition, management, and redevelopment services for long-term care homes and retirement communities across Ontario. Our mission is to…
Added 36 mins ago
REGISTERED NURSE
Southbridge Healthcare LP
Owen Sound, ON
Southbridge Care Homes provides exceptional acquisition, management, and redevelopment services for long-term care homes and retirement communities across Ontario. Our mission is to…
Added 36 mins ago
Member IT Services - Senior IT Business Systems Analyst
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Oakville, ON · Toronto, ON
…redevelopment) and nutrition solutions. Other services include data analytics, in-hospital logistics, warehousing, technology, procure-to-pay and accounts…
Added 36 mins ago
T
System Engineering Sub-Discipline Manager, Halifax NS
Thales
Halifax, NS
- Full-time
…requirements analysis and design, through development, integration, test and acceptance to integrate electronic systems on commercial and military platforms. The Systems Engineering…
Added 51 mins ago
S
Responsable de la qualité des fournisseurs / Supplier Quality Leader
Smardt
Dorval, QC
- Full-time
Définir les exigences de qualité des fournisseurs pour les aspects de fabrication, d'inspection et de test, ainsi que pour l'emballage et l'expédition, y compris les certificats, registres…
Added 51 mins ago
S
Senior Flight Software Developer
Syntronic
Brampton, ON
- Full-time
We are looking for a Senior Flight Software Developer to design, implement, maintain, and test safety-critical, real-time software for complex robotic and aerospace systems. This role will…
Added 51 mins ago
A
Product Testing Coordinator
ARC'TERYX
North Vancouver, BC
- Full-time
Collect and analyze testing data, findings and feedback, providing insights to Product management, development and design teams to influence validation decisions and product innovation.
Added 51 mins ago
C
Sr. Consultant, Full Stack Developer
CIBC
Toronto, ON
- Full-time
Relationship Management – Work closely with clients and business partners to develop, test, and implement application program. Impact and improve the business by advising application owners…

Creator

Community Coordinator

Vancouver, BC, V6G 2Z6, Canada

$50,000 to $57,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $50,000 to $57,000 CAD / year
Job type: Full-time
Experience: 1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Posting language: English
Posted: Oct 7, 2026

Original job description

Creator Support & Community Coordinator

About Creator

Creator is a leading Influencer Marketing Platform (currently ranked #3 on Influencer Marketing Hub), and one of the fastest growing startups in Vancouver. We're looking for a strategy driven SaaS product marketing professional with a passion for influencer marketing and digital marketing to help us continue to build on our triple digit annual growth.

Our vision is to be the destination for Brands and Creators to connect, collaborate, grow, and earn more money.

Creator.co is an innovative platform that empowers creators, influencers, and brands to collaborate and thrive in the digital space. We're revolutionizing the way brands and influencers connect by streamlining the creative process, optimizing marketing campaigns, and delivering measurable results.

Role Overview

Creators are at the center of our platform, and this role is a first point of contact for many of them. You will answer support tickets, keep our CRM and community platform running well, and help creators get started and stay active.

This role offers the opportunity to learn how a fast-growing creator platform works from the inside, with guidance from the Community Manager and room to take on more responsibility as you grow.

We are a growing team, so priorities can shift. Your day may include responding to creator support tickets, engaging with our community, coordinating program tasks, preparing reporting data, or testing new Creator Space features. While this is not primarily a social media management role, you will also support our social channels and contribute occasional content and ideas. During busy periods or urgent situations, flexibility and a willingness to jump in where needed are important.

The candidate who would excel in this role looks for answers before asking them, suggests improvements, and takes ownership of their work. They also use AI thoughtfully to work smarter and faster, in line with us being an AI-forward company.

Key Responsibilities

Manage incoming creator support tickets from first reply to resolution, escalating complex issues to the Community Manager when needed Support creators through onboarding, program updates, and ongoing questions, ensuring they have the information they need to participate successfully.
Help build and maintain an engaged creator community by posting updates, answering member questions, encouraging participation, and keeping conversations helpful and active.
Represent Creator.co across community and social channels, contributing content ideas and occasional short-form posts with support from the team.
Keep CRM data accurate and up to date, and track action items across creator programs and partner sign-ups through completion.
Prepare and organize data for monthly performance reporting.
Identify and implement opportunities to improve support workflows
Keep SOPs and process documentation current as workflows evolve.
Share creator feedback and feature ideas for Creator Storefronts with the Product team and help test new features as they are released.
Support administrative, research, and other team priorities as needs evolve.

What You Bring

1–2 years of experience in customer support, customer success, community, or a similar customer-facing role
Experience with Zendesk or a similar helpdesk platform
Clear, friendly, and professional written English communication
Strong attention to detail and organizational skills
A proactive approach to problem-solving, with a focus on finding answers, taking ownership, and following issues through to resolution
Ability to learn new software and tools quickly
Practical experience using AI tools such as ChatGPT or Claude to improve how work gets done, not just for basic drafting or research, but to streamline workflows, solve problems, reduce repetitive tasks, and improve efficiency.
Confidence representing Creator.co on social media, including creating posts and appearing on camera for short-form content

Nice to Have

Experience with a CRM or community platform such as Attio, Circle, or similar
Familiarity with creator, influencer, or affiliate marketing
Light content creation skills (captions, simple graphics, short copy) is a plus, though not a core part of this role
Background in business, communications, or marketing

What We Offer

A competitive salary and benefits package (health, dental, and vision insurance)
A transit benefit to help support your commute to our downtown Vancouver office
An annual education allowance to support your professional growth and development
A vibrant, dog-friendly office in downtown Vancouver with the flexibility of remote work up to 2 days per week
An inclusive environment with a team of passionate and creative individuals
Opportunities for growth and development, including access to industry events and mentorship
A supportive company culture that values innovation, collaboration, and transparency
The opportunity to grow with a rapidly expanding team in a booming industry

Compensation

We offer a starting annual salary of $50,000 to $57,000 CAD

Total compensation includes salary, bonus, benefits, and other perks

Apply About employer

More about this job

Responsibilities

Manage incoming creator support tickets and maintain the CRM and community platform to ensure creator success. Represent the company across social channels, prepare performance reports, and contribute to process improvements.

Requirements

Requires 1–2 years of experience in customer support or community management with proficiency in helpdesk platforms like Zendesk. Candidates must possess strong organizational skills, a proactive problem-solving mindset, and experience using AI tools to streamline workflows.

Skills

Customer support
Community management
Zendesk
CRM
Influencer marketing
Digital marketing
AI tools
ChatGPT
Claude
Content creation
Data reporting
Problem-solving
Communication
Organization
SOP documentation

Benefits

Health insurance
Dental insurance
Vision insurance
Transit benefit
Annual education allowance
Dog-friendly office
Mentorship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Creator.co
Influencer Marketing
SaaS
Product Marketing
Community Coordinator
Zendesk
CRM
Attio
Circle
ChatGPT
Claude
Customer Success
Support Tickets
Onboarding
Social Media
Content Creation
Data Reporting
SOP
Affiliate Marketing
Digital Marketing
Startups
Vancouver
Hybrid Work
AI-forward

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