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Crédit Agricole CIB

IT Applications Manager

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

Job summary

IT Applications Manager (CBTS Manager) will be based in Montreal, reporting directly to CACIB Americas CIO. The primary responsibility will entail development and support of corporate banking and transverse systems for the users based in the US, Brazil and Canada. The Manager will supervise the BAU activities and projects in Data warehousing, Core Finance, Payments, Risk and Compliance functional areas among others.

The CBTS Manager leverages technical expertise and business knowledge to support a myriad of business applications across the Americas in the US, Brazil and Canada branches.

It includes applications covered by two CACIB Head office IT business lines

CSI - Corporate & Support Functions IT: Finance, Risk, Referentials, Compliance, Transverse applications and Corporate systems (HR, Administration, IT for IT ...)
CBI - Corporate Banking IT: Commercial Banking (Front, Middle & Back Office), Payments, Client accounts and Client on boarding

Key Responsibilities:

Assign personnel/services to the various projects, direct their activities and ensure adequate project reporting.
Coordination with teams on-shore/off-shore, third parties or Head Office for major projects.
Provide input to general architecture - including hardware, software, infrastructure, etc.
Consult with and advise other departments on systems and procedures.
Develop good relations with the business stakeholders supported by CBTS, demonstrating a strong knowledge of the financial systems and business processes in scope.
Actively work on continuously improving the environment and bring efficiencies to either improve quality, time to deliver or reduce cost.
Ensure integrity of all systems - including out of hours support (24/7), where required.
Supervise installation of accepted proposals and integrate the new services into existing systems in conjunction with the department managers and personnel affected; explain the new systems and interpret computer output.
Ensure issues are addressed in a timely manner and as per procedures defined / standards when applicable.
Direct research on internally developed systems or third-party customized systems.
Conduct feasibility studies, systems design and make recommendations on the appropriate action to be taken.
Ensure the following processes are in place and effectively and efficiently executed:
Change management
Incident management
Problem management
Knowledge management
Demand management
Obsolescence management
Operational Controls (Including COSMOS)
Project management
Operational management

Management and leadership capability:

Lead and manage teams, providing guidance, support and direction during critical times
Develop teams and processes for continuous improvements
Exercise the duties of a manager with respect to supervision of all personnel within the team including staffing, training and development, performance appraisals
Liaise with the business (Finance, Risk, Compliance, Operations, and commercial business lines) to understand and support their requirements
Evaluate current procedures and processes for accomplishing department objectives and continuously design and implement improved practices.
Ensure accuracy and expediency of any activity related to audits under the direction of the CBTS Lead in NY

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Level of minimal experience

11 years and more

Experience

Domain knowledge of Finance and Risk reporting, Commercial Banking and Compliance subjects in the Finance industry
Experience in lead role on production support, developments and system maintenance
Experience in development and business analysis functions
Experience managing a multi-discipline staff of functional and technical resources
Experience in outsourcing model and supervising a team onshore and offshore
Experience mentoring junior staff

Required skills

Knowledge of project management and project life cycle
Knowledge in areas like Payments Initiation, Message formats
Knowledge of vendor applications like TI+, ACBS, Oracle EBS, Oracle EPM, Business Objects, RDJ, Axiom
Comfortable in working with multiple teams across locations with excellent inter-personal skills
Verbal and written communication skills in English and French required (You will need to service Anglophone clients and work with Anglophone colleagues)

Technical skills required

Strong technical knowledge background in databases, Linux, and Windows systems
Experience with implementation of large information systems
Experience with development of technical architectures and solution designs to meet business requirements
Strong knowledge of the Microsoft Suite (Excel, Word, PowerPoint, Visio, etc.)
Hands on experience on testing methodologies
Working knowledge of JIRA is added advantage

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More about this job

Responsibilities

Lead teams and projects supporting corporate banking and transverse applications across the United States, Brazil, and Canada, including finance, risk, payments, and compliance systems. Oversee application operations, system integrity, project delivery, stakeholder relationships, and continuous improvement of processes and services.

Requirements

Requires a bachelor's degree or equivalent and at least 11 years of experience in financial systems, including finance and risk reporting, commercial banking, and compliance. Candidates should have leadership experience across technical and functional teams, production support and development expertise, knowledge of relevant banking applications, and strong technical skills in databases, Linux, Windows, architecture, and testing; English and French communication skills are required.

Skills

Project Management
Team Leadership
Production Support
Application Development
Business Analysis
Finance And Risk Reporting
Commercial Banking
Payments
Compliance
Database Management
Linux
Windows Systems
Technical Architecture
Systems Integration
Testing Methodologies
JIRA

Visa sponsorship

Not detected in the job text

Keywords

Corporate Banking
Finance
Risk Reporting
Payments Initiation
Message Formats
Compliance
Data Warehousing
Core Finance
Production Support
Application Development
Business Analysis
Project Management
Change Management
Incident Management
Problem Management
Knowledge Management
Demand Management
Operational Controls
TI+
ACBS
Oracle EBS
Oracle EPM
Business Objects
RDJ
Axiom
Databases
Linux
Windows
Microsoft Office
JIRA

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