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Crédit Agricole CIB

IT Applications Manager

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 23, 2026
Posting language: English
Posted: Oct 25, 2026

Original job description

Job Description

IT Applications Manager (CBTS Manager) will be based in Montreal, reporting directly to CACIB Americas CIO. The primary responsibility will entail development and support of corporate banking and transverse systems for the users based in the US, Brazil and Canada. The Manager will supervise the BAU activities and projects in Data warehousing, Core Finance, Payments, Risk and Compliance functional areas among others.

The CBTS Manager leverages technical expertise and business knowledge to support a myriad of business applications across the Americas in the US, Brazil and Canada branches.

It includes applications covered by two CACIB Head office IT business lines

CSI - Corporate & Support Functions IT: Finance, Risk, Referentials, Compliance, Transverse applications and Corporate systems (HR, Administration, IT for IT ...)
CBI - Corporate Banking IT: Commercial Banking (Front, Middle & Back Office), Payments, Client accounts and Client on boarding

Key Responsibilities

Assign personnel/services to the various projects, direct their activities and ensure adequate project reporting.
Coordination with teams on-shore/off-shore, third parties or Head Office for major projects.
Provide input to general architecture - including hardware, software, infrastructure, etc.
Consult with and advise other departments on systems and procedures.
Develop good relations with the business stakeholders supported by CBTS, demonstrating a strong knowledge of the financial systems and business processes in scope.
Actively work on continuously improving the environment and bring efficiencies to either improve quality, time to deliver or reduce cost.
Ensure integrity of all systems - including out of hours support (24/7), where required.
Supervise installation of accepted proposals and integrate the new services into existing systems in conjunction with the department managers and personnel affected; explain the new systems and interpret computer output.
Ensure issues are addressed in a timely manner and as per procedures defined / standards when applicable.
Direct research on internally developed systems or third-party customized systems.
Conduct feasibility studies, systems design and make recommendations on the appropriate action to be taken.
Ensure the following processes are in place and effectively and efficiently executed:
- Change management
- Incident management
- Problem management
- Knowledge management
- Demand management
- Obsolescence management
- Operational Controls (Including COSMOS)
Project management
Operational management

Télétravail : hybrid

Complément

Management And Leadership Capability

Lead and manage teams, providing guidance, support and direction during critical times

Develop teams and processes for continuous improvements

Exercise the duties of a manager with respect to supervision of all personnel within the team including staffing, training and development, performance appraisals

Liaise with the business (Finance, Risk, Compliance, Operations, and commercial business lines) to understand and support their requirements

Evaluate current procedures and processes for accomplishing department objectives and continuously design and implement improved practices.

Ensure accuracy and expediency of any activity related to audits under the direction of the CBTS Lead in NY

Application criteria

Company Crédit Agricole CIB

About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment bank of the Crédit Agricole group, the 10th largest banking group in the world *.

We support major companies and financial institutions in their development and the financing of their projects.

As pioneers in responsible finance, social and environmental commitments are at the heart of our activities.

Joining our teams means working in a multicultural environment, both dynamic and stimulating, where you will contribute to developing a sustainable economy.

We support employees throughout their journey: you will develop your skills and access various mobility opportunities among the diversity of our businesses in more than 30 international locations.

Our culture is built on collaboration, innovation and openness, where everyone is valued and empowered.

By working every day in the interest of society, Crédit Agricole CIB aligns with the Group values committed to diversity and inclusion and placing people at the heart of all its transformations.

All our jobs are open to people with disabilities. We welcome applications from candidates of all backgrounds and experiences.

Ready to take part in our mission ?

By balance sheet size - The Banker, Juillet 2025

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More about this job

Responsibilities

Lead teams and oversee projects and ongoing support for corporate banking and cross-functional applications across the United States, Brazil, and Canada. Coordinate with business stakeholders and technology teams, maintain system integrity, and ensure effective operational, project, and control processes.

Requirements

The role calls for substantial experience managing IT applications, teams, projects, and operational processes in a financial services environment. It also requires the ability to work with finance, risk, compliance, operations, and commercial banking stakeholders, and to coordinate with onshore, offshore, third-party, and head-office teams.

Skills

IT Applications Management
Team Leadership
Project Management
Application Support
Corporate Banking Systems
Data Warehousing
Core Finance
Payments
Risk Management
Compliance
Change Management
Incident Management
Problem Management
Demand Management
Operational Controls
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Corporate Banking
Corporate And Support Functions IT
Data Warehousing
Core Finance
Payments
Risk
Compliance
Referentials
Commercial Banking
Front Office
Middle Office
Back Office
Client Accounts
Client Onboarding
Business Applications
Systems Architecture
Hardware
Software
Infrastructure
Change Management
Incident Management
Problem Management
Knowledge Management
Demand Management
Obsolescence Management
Operational Controls
COSMOS
Project Management
Operational Management
Feasibility Studies

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