Office Assistant (Word Processing) - HELPS PROGRAM*

Under supervision, an incumbent of this class performs a wide variety of tasks in providing clerical support and in acting as an office assistant for a number of administrative or professional staff. Independent action is exercised when routine procedures or clearly defined policies are involved. This position requires a full range of keyboarding skills in the operation of either a word processor and, in some cases, a standard typewriter. When operating word processing equipment, an incumbent is expected to maximize equipment capability in compiling correspondence, records, reports statistical information for various reports; setting up and maintaining automated records and filing systems, and in compiling information for management needs. A high degree of initiative and independent action is required to ensure the timely and accurate processing of the workflow. This position differs from Senior Information Systems Clerk in that the Office Assistant is required to have full knowledge of word processing equipment in order to produce a full range of correspondence and reports, in addition to providing general clerical office support to professional and/or administrative staff. Supervision may be exercised over a small number of subordinate personnel. Flexibility of hours may be required. Does related work as required.

• THE DEPARTMENT OF CIVIL SERVICE HAS DEVELOPED A HIRING PROGRAM THAT STREAMLINES THE APPOINTMENT PROCESS TO ALLOW AGENCIES TO HIRE DIVERSE, QUALIFIED PERMANENT EMPLOYEES QUICKLY AND WITHOUT EXAMINATIONS. EMPLOYEES HIRED UNDER THE HELP PROGRAM WILL BE APPOINTED ON A PERMANENT BASIS. THE HIRING FOR EMERGENCY LIMITED PLACEMENT (HELP) PROGRAM TEMPORARILY REMOVES THE CIVIL SERVICE EXAM REQUIREMENT FOR THIS TITLE.