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Crescent Hotels & Resorts

Catering Sales Manager - Full-Time Maternity Leave Coverage

Rossland, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 8, 2026
Experience: 3 - 5 years: Minimum 3 -5 years of Hotel Experience
Posting language: English
Posted: Oct 9, 2026

Original job description

ESSENTIAL JOB FUNCTIONS:

Solicit new accounts and review past accounts to generate new and repeat business.
Liaise with banquet team to ensure exceptional service while groups are in house.
Develop and conduct persuasive verbal sales presentations to prospective clients.
Write banquet menus, memos, and send out amenities for VIP Guests.
Ensure BEOs and group resumes are distributed to internal stakeholders a minimum of two weeks prior to the event.
Review and revise weekly events sheets and banquet event orders.
Formulate and revise annual and monthly forecasts. Accurately forecasts estimated revenue from each booking.
Negotiate, prepare, and write contracts and enter information into the automated sales system (CI/TY).
Interact with clients to determine needs and direct associates accordingly.
Respond to telephone and walk-in inquiries of potential guests.
Drive special events, theme creation to generate revenue when banquet space is available.
Meet client on site to kick-off all events, ensure event is smoothly handed over to banquets team once event begins.
Servicing of all groups, to ensure optimal revenue generation, client and event satisfaction including, but not limited to menus, all event and catering details, rooming lists, transportation.
Responsible for ensuring all group and catering details are correctly reflected in sales and catering system, including but not limited to group blocks, attrition, catering requirements.
Ensure collection of deposits, billing and final invoice is completed.
Ensure timely follow up on all past groups with focus on securing repeat booking.
Respond to leads within company standard timeline.
Maintain compliance with all health and safety protocols and serving of alcohol in accordance with liquor license guidelines.
Communicate both verbally and in writing to provide clear directions to all associates.
Lead banquet event order (BEO) meeting, attend training sessions, and departmental meetings as required.
Ensure deposits and scheduled payments are secured and processed.
Comply with attendance rules and be available to work on a regular basis, to include having a presence at events, weddings, evenings, and weekends, while meeting clients and supporting team members.
Perform any other job-related duties as assigned.
Tour and inspect banquet and meeting space daily, reporting necessary repairs.
Represent hotel at tradeshows and events as required.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English in verbal as well as written communication.
Self-starting personality with an even disposition.
Always maintain a professional appearance and manner.
Can communicate well with guests and team members.
Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
Knowledge of a hotel structure and how all departments interact, and corporate culture.
Ability to effectively communicate with customers in a friendly and positive manner, to solicit business, meet client needs and resolve complaints.
Ability to self-monitor all job-related duties while working off-site (remotely).

Minimum Requirements

Previous hotel Catering and Sales manager experience (5 years preferred)
Experience in CI/TY Application Software (2 years preferred)
Strong Technical skills related to detailing groups, meetings, and events.
Ability to win others over through confidence, experience, and demeanor.
Leads sales initiatives, catering, and events in the absence of the Director of Sales and Marketing
Generates quality work and upholds high standards.
Knowledge of Hotel Systems
Ability to maintain a pleasant work environment without conflict.
Attractive Salary & Benefits Package*

Annual Salary Range :- 60,000 - 64,000 (Based on Experience)

Estimated Mid-January 2027 through end of March 2028

Experience

Preferred

5 year(s): Sales Management
5 year(s): Events & Wedding Management/Planning
3 - 5 years: Minimum 3 -5 years of Hotel Experience
1 - 2 years: Use of CiTY Software

Education

Preferred

Bachelors or better in Sales or related field

Behaviors

Preferred

Enthusiastic: Shows intense and eager enjoyment and interest
Team Player: Works well as a member of a group
Innovative: Consistently introduces new ideas and demonstrates original thinking
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Required

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Goal Completion: Inspired to perform well by the completion of tasks
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

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More about this job

Responsibilities

Generate new and repeat catering and group business through prospecting, sales presentations, client service, contract negotiation, and accurate revenue forecasting. Coordinate event details with hotel teams, oversee bookings and payments, support events on-site, and maintain compliance with safety and liquor service requirements.

Requirements

The posting prefers five years of sales management and event or wedding planning experience, along with three to five years of hotel experience and one to two years using CI/TY software. A bachelor's degree in sales or a related field is preferred, as are strong hotel systems knowledge, technical event-detailing skills, communication, and teamwork.

Skills

Catering Sales
Sales Management
Event Planning
Wedding Management
Contract Negotiation
Revenue Forecasting
Banquet Event Orders
Group Servicing
CI/TY Software
Hotel Systems
Sales Presentations
Event Coordination
Team Leadership
Written and Verbal Communication
Health and Safety Compliance

Visa sponsorship

Not detected in the job text

Keywords

Catering Sales
Hotel Sales
Banquet Events
Group Bookings
Wedding Planning
Event Management
Client Relations
Sales Presentations
Lead Generation
Repeat Business
Contract Negotiation
Revenue Forecasting
CI/TY
Banquet Event Orders
Group Resumes
Rooming Lists
Attrition
Event Menus
Deposits
Billing
Final Invoices
Hotel Systems
Tradeshow Representation
Liquor License Compliance
Health and Safety Protocols

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