Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 8 mins ago
R
Project Engineering Manager
Refresco
ON · Mississauga, ON
- Full-time
Ownership – is eager to take ownership of responsibilities; can and does think independently to excel in role; takes ownership of challenges.
Added 8 mins ago
R
Supervisor Production - Weekend - Friday to Sunday
Refresco
Calgary, AB
- Full-time
The following are essential duties and responsibilities for this position:
Added 8 mins ago
B
Manager, Accounting Advisory Services
BDO
Toronto, ON
- Full-time
…vacancy where the successful candidate will own the following…
Added 8 mins ago
Underwriting Assistant
Aviva
Toronto, ON
You will need to be confident and comfortable to manage a healthy level of autonomy while being accountable to various teams for the responsibilities of your role.
Added 8 mins ago
AM
Evening Building Concierge
Alliance Maintenance Ltd.
Vancouver, BC
- $19.4 CAD / hour
- Full-time
Added 8 mins ago
IG
Administrative Assistant
IPEX Group
Langley (District), BC · CA - Langley - Office
- Full-time
Ability to prioritize tasks and manage multiple responsibilities independently
Added 8 mins ago
A
Administrative Assistant
Aliaxis
Langley (District), BC · CA - Langley - Office
- Full-time
Ability to prioritize tasks and manage multiple responsibilities independently
Added 8 mins ago
MC
Technical Resolution Team Lead
Masco Canada
St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
Added 8 mins ago
AF
Pharmacy Assistant- Permanent- Part- Time
Aspire Fertility Austin
Edmonton, AB
- Part-time
Additional responsibilities may be assigned as needed
Added 8 mins ago
MC
Technical Resolution Team Lead
Masco Corporation
St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
Added 8 mins ago
SD
QA Specialist
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
Added 8 mins ago
H
Ingénieur / Technicien – Génie industriel
Hitachi
Quebec, QC · (HE)Office_QC, Quebec City
- Full-time
Added 8 mins ago
HL
Captioner and Note taker
Habitat Learn Inc
Brampton, ON
- Contract
Added 8 mins ago
TA
Forward Deployed Engineer (FDE) - GenAI / Agentic AI
Tiger Analytics Inc.
Remote, Canada
- Full-time
- Remote
Added 8 mins ago
CL
Fleet & Service Coordinator
Charger Logistics Inc
Brampton, ON
- Full-time
Added 8 mins ago
CL
Transportation Warranty Coordinator
Charger Logistics Inc
Brampton, ON
- Full-time
Added 8 mins ago
F
Data Technician (Surveyor) - Land
Fugro
Mississauga, ON
- Full-time
Added 8 mins ago
FF
Inside Sales Representative
Foresters Financial
Toronto, ON
- Full-time
Added 8 mins ago
E
On Call Overnight RPN
Extendicare
Windsor, ON · ParaMed - Windsor (Rhodes Dr.)
- Part-time
…your skills, experience, education, and alignment with the responsibilities of this…
Added 8 mins ago
E
Registered Practical Nurse (RPN) - PT Zero Hrs - Ridgeview
Extendicare
Ridgeview, ON
- Part-time
Must possess strong written and oral communication, critical thinking, care coordination, time management and customer focus skills; · Must have demonstrated sound clinical knowledge;
Added 8 mins ago
PC
Senior Financial Analyst – FP&A
Parkland Corporation
Calgary, AB
- Full-time
Added 8 mins ago
E
Role Enablement Senior Manager
Equinix
Toronto, ON
- Full-time
Added 8 mins ago
E
On Call Overnight RN
Extendicare
Windsor, ON · ParaMed - Windsor (Rhodes Dr.)
- Part-time
…your skills, experience, education, and alignment with the responsibilities of this…
Added 8 mins ago
E
Content & Channels Manager
Equinix
Toronto, ON
- Full-time
Added 8 mins ago
E
Principal, AI Technical Expert
Equinix
Toronto, ON
- Full-time

Cricket Energy Holdings Inc

Customer Onboarding Representative

Concord, ON, Canada

Full-time

Apply on workforcenow.adp.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English

Original job description

ROLE

The Onboarding Representative - Billing and Onboarding is a vital team player in the onboarding process focusing on successful setup and management of new customers. This position will ensure that an excellent standard of service and a high level of customer satisfaction is maintained. This position reports to the Customer Onboarding Manager - Billing and Onboarding. The Customer Onboarding Representative ensures all goals, objectives, and agreed upon levels of service are met.

RESPONSIBILITIES

Essential Duties and Responsibilities include, but are not limited to the following:

Execute onboarding and set-up tasks for new customers – occupancy lists, signed customer agreements and security deposits
Communicate and work with developers to obtain vital information for new customers and building set up
Communicate and work with other internal departments to ensure a seamless and successful onboarding process for new customers
Handling client and customer inquiries – verbally & written
Resolve customer complaints ensuring policies and procedures are followed
Identify, resolve, and escalate in a timely manner all issues and/ or disputes to the appropriate people.
Record in a clear and concise manner all customer service activities / comments and contact information on customers account
Ensure all Provident policies and procedures are followed.
Provide a high level of customer service in a professional and courteous environment.
Provide initiative and ideas on the improvement of work processes.
Any and all other duties as required to meet team's objectives.

CORE COMPETENCIES

Adaptability
Communication
Initiative
Dependability
Organization Skills
Teamwork
Problem Solving

REQUIREMENTS

A minimum of two (2) years’ work experience for a utility provider
A minimum of two (2) years’ work experience in Customer Service
Must be proficient in MS Office
Occasional overtime may be required to meet business needs.
Ability to deliver exceptional customer service in a fast paced and changing environment
Strong written & oral communication skills
Self-motivated, well organized and the ability to learn quickly
Ability to manage multiple tasks and adapt quickly to changing priorities
Energetic team player

WORKING CONDITIONS

Office setting with frequent sitting at desk
Ability to attend and conduct presentations.
Manual dexterity required to use desktop computer and peripherals.
Overtime as required.
Lifting or moving up to 10lbs may be required.

Monday to Friday: 8:30am to 5pm

Apply on workforcenow.adp.com About employer

More about this job

Responsibilities

The Customer Onboarding Representative manages the setup and onboarding process for new customers while ensuring high levels of service and satisfaction. They act as a liaison between internal departments and clients to resolve inquiries, disputes, and administrative tasks.

Requirements

Candidates must have at least two years of experience in customer service and a utility provider environment. Proficiency in MS Office and strong communication skills are required to manage multiple tasks in a fast-paced setting.

Skills

Customer Service
Billing
Onboarding
Communication
Problem Solving
Organization Skills
Teamwork
Adaptability
Initiative
Dependability
MS Office
Conflict Resolution

Visa sponsorship

Not detected in the job text

Keywords

Customer Onboarding
Billing
Utility Provider
Customer Satisfaction
Account Management
MS Office
Data Entry
Conflict Resolution
Administrative Support
Client Inquiries
Process Improvement
Customer Agreements
Security Deposits
Occupancy Lists

Report this job

Work requirements

Jobs in Canada