Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Sep 25, 2026

Hiring at a glance

View jobs

Open jobs: 1,839
Employers: 498

Advertised starting pay

Average starting payCAD / hour: $18.38Across 232 listings
Average starting payCAD / year: $46,307Across 44 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%31 listings
Hybrid: 7%127 listings
On-site: 91%1,679 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (230), Farm Boy Inc. (182), Dollar Tree Stores (177).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 3 months ago
Customer Service Agent
Executive Aviation
Masset, BC
Part-time
…discounted rates? Does the opportunity to provide exemplary service to passengers on some of Canada’s best airlines appeal to you? Are you someone who is known for reliability and…
Added 3 months ago
Customer Service Representative (Remote)
American Income Life Insurance Company
Remote, Canada
Full-time · Remote
Added 3 months ago
Customer Service Representative -- Work from Home
Inspire Direct Marketing
Remote, Canada
$20 to $24 CAD / hour
Full-time · Remote
Customer Service Representative - Work from Home
Added 1 month ago
Overnight Customer Service Representative
Circle K
Woodstock, NB
Other
As a Customer Service Representative, you will enjoy:
Added 3 months ago
Customer Service Representative II
Wilsonart
Canada
Full-time
…special requests, etc. Coordinates with other departments on customer requirements to insure timeliness and customer satisfaction. Assist other Customer Service Reps/Liaisons as needed.…
Added 3 months ago
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
St. Albert, Alberta
Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 3 months ago
Customer Service Associate I
Dollar Tree Stores
Etobicoke, Ontario
Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 3 months ago
Customer Support Supervisor
Toromont Cat
Greenstone, Ontario
Full-time
Toromont Cat is looking for a Customer Support Supervisor who will provide operational leadership to the on-site team and will be accountable for meeting critical business goals while…
Added 1 month ago
Customer Service Associate
La Maison Simons
Toronto, ON · CF Toronto Eaton Centre
Added 3 months ago
Customer Service Agent / Guest Service Agent
Tourism Holdings Ltd
Leduc, Alberta
Job Title: Guest Service / Front Counter Agent
Added 1 month ago
Customer Service Representative
Circle K
Woodstock, NB
Part-time
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Customer Service Representative
Circle K
Waverley, Nova Scotia
Other
As a Customer Service Representative, you will enjoy:
Added 3 months ago
Customer Service Representative
FCT
Oakville, Ontario
Full-time
Added 3 months ago
Customer Service Agent - YAM
The Talent Team at Perimeter Aviation
Sault Ste. Marie, Ontario
Added 3 months ago
Customer Service Agent - YAM
The Talent Team at Perimeter Aviation
Sault Ste. Marie, Ontario
Added 1 month ago
Customer Service Representative
Circle K
Baddeck, Nova Scotia
Other
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Customer Service Representative
Circle K
Quispamsis, New Brunswick
Other
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Overnight Customer Service Representative
Circle K
Falmouth, Nova Scotia
Other
As a Customer Service Representative, you will enjoy:
Added 17 days ago
Client Service Representative
mthree Recruiting Portal
Montreal, QC
Added 1 month ago
Part-Time Customer Service Representative
Circle K
Canada
Part-time · Other
As a Customer Service Representative, you will enjoy:
Added 4 months ago
CONTACT CENTRE REPRESENTATIVE (HYBRID)
Green Shield Canada
Montreal, Quebec
Added 4 months ago
Customer Service Representative
Critical Environment Technologies Canada Inc.
Delta, BC
Full-time
…detection manufacturer in North America. We design, manufacture and service gas detection systems for commercial HVAC, institutional, municipal, and industrial applications, including…
Added 4 months ago
Customer Service Representative
Harry Rosen
Vaughan, Ontario
Part-time
We're committed to bringing passion and customer focus to the business.
Added 4 months ago
Customer Service Representative
Nationwide Auto Glass
Dartmouth, Nova Scotia
Full-time
Call center functions to provide quality customer service.
Added 4 months ago
Call Centre Agent - Work at Home
Inspire Direct Marketing
Remote, Canada
$20 to $24 CAD / hour
Full-time · Remote
If you are a mature sales or call centre customer service representative, come join our team of professional fundraising agents to elevate your career and use your skills to help make our…

Critical Environment Technologies Canada Inc.

Customer Service Representative

Delta, BC, V4G 1M3, Canada

Job type: Full-time
Posting language: English
Posted: May 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

WHY JOIN CRITICAL ENVIRONMENT?

Critical Environment Technologies (CET) is the largest independent commercial gas detection manufacturer in North America. We design, manufacture and service gas detection systems for commercial HVAC, institutional, municipal, and industrial applications, including parking facilities, refrigeration plants, commercial swimming pools, water purification plants, arenas, wineries and more. Our devices can be found in all US states and Canadian provinces and in more than 20 other countries, and ongoing R&D keeps our equipment at the leading edge of a quickly evolving space.

Our mission, "Safer Air Everywhere", has never been more important, and it drives our world-class team to do amazing work. It also sets our standard for customer satisfaction, safety, and environmental protection.

Our small, collaborative team is passionate about that mission. Our culture is shaped by five simple values: staying curious, giving a sh*t about our work and each other, getting things done, maintaining a positive attitude, and acting with integrity. We take our work seriously, but we also believe a respectful, supportive environment is what allows great work to happen.

THE OPPORTUNITY

We are looking for a highly organized, customer-focused Customer Service Representative to support both our Customer Success and Field Service operations. Delta, BC. This is a full-time, in-office role (Monday to Friday, 7:30 am – 4:00 pm).

WHAT YOU WILL DO:

This role is centered around one core objective: continuously asking how we can serve our customers better and deliver the best possible experience.

You will support customer communication, coordinate field service activities, maintain operational documentation, and help improve internal processes. Working closely with both the Customer Success and Service teams, you will ensure requests are handled smoothly, service is delivered reliably, and customers feel well supported at every step.

You will also provide backup support for the Field Service Coordinator function, assisting with scheduling, service coordination, and customer communication as needed. Over time, this role may expand to include additional responsibilities within Customer Success or Service Operations.

Core Responsibilities:

Customer Success

Deliver an exceptional customer experience and serve as a primary point of contact for customer inquiries

Follow up on customer requests to ensure timely resolution and closure

Respond promptly and professionally to customer requests via phone and email, providing accurate information

Maintain a friendly, empathetic communication style that leaves a positive and professional impression on customers

Collaborate closely with internal teams to ensure customer requests are directed to the appropriate departments, such as technical support, sales, or field service

Assist with order entry and service coordination when required, ensuring accurate and efficient processing

Assist with new dealer onboarding activities

Document and maintain core customer success processes and Standard Operating Procedures (SOPs)

Identify opportunities to improve customer workflows and operational processes

Field Service Coordination (Support / Backup)

Provide support and backup coverage for the Field Service Coordinator position

Assist with scheduling technicians, confirming customer appointments, and coordinating service activities

Serve as a communication link between customers, field technicians, and internal teams when supporting service activities

Assist with service quoting, documentation, and invoicing as required

Triage incoming service requests and route them to appropriate technical resources, ensuring timely resolution

WHAT SKILLS AND EXPERIENCES YOU WILL BRING:

The right person for this role is pro-active, detail oriented, and takes ownership of their work. You are naturally curious, look for ways to improve how things are done, and follow through to get things across the line. You bring a positive attitude, communicate clearly, and care about doing the right thing for the team and the customer.

You will also have:

1-3 yrs experience in a customer service role

Collaborative attitude, able to work effectively within a team and across departments

Strong communication skills, both written and verbal

Strong customer service orientation with a genuine desire to assist customers and exceed their expectations

Demonstrated ability to manage multiple tasks and priorities while maintaining attention to detail

Ability to deal with people tactfully, diplomatically, and professionally at all times
High school diploma or equivalent. Associate's or bachelor's degree in business, communications, or a related field is a plus
Proficiency with Microsoft Outlook, Excel, and Word

Strong keyboarding skills with the ability to type quickly and accurately (minimum 50–60 WPM preferred)

Experience maintaining customer records and documentation systems
Experience working with CRM or ERP systems; Microsoft Business Central is a plus

WHAT WE OFFER:

A chance to make a meaningful impact while working with a supportive, collaborative team
Full-time role with a stable, growing, and proudly Canadian company
Comprehensive health, dental, vision, and wellness benefits
Paid sick days
Eligibility to participate in quarterly bonus plan

If you’re looking for a place where your work matters and where you can contribute to a small team doing meaningful work, we encourage you to apply. We look forward to learning more about you.

Apply About employer

More about this job

Responsibilities

The role focuses on delivering an exceptional customer experience by managing inquiries and supporting customer success operations. Additionally, it provides backup support for field service coordination, including technician scheduling and service triage.

Requirements

Candidates need 1-3 years of customer service experience and proficiency in Microsoft Office and CRM/ERP systems. A high school diploma is required, while a degree in business or communications is preferred.

Skills

Customer Service
Field Service Coordination
Order Entry
CRM
ERP
Microsoft Outlook
Microsoft Excel
Microsoft Word
Keyboarding
Scheduling
Communication
Documentation
Triage
Onboarding
Process Improvement
Time Management

Benefits

Health Benefits
Dental Benefits
Vision Benefits
Wellness Benefits
Paid Sick Days
Quarterly Bonus Plan

Visa sponsorship

Not detected in the job text

Keywords

Gas Detection
Indoor Air Quality
Customer Success
Field Service
Microsoft Business Central
SOP
CRM
ERP
Service Quoting
Invoicing
Technical Support
Commercial HVAC
Industrial Applications

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