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Added 9 mins ago
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Assistant Branch Manager - Greater Toronto Region
RBC
Toronto, ON · Mississauga, ON · Brampton, ON · Markham, ON · Aurora, ON · Vaughan, ON · Richmond Hill, ON · Newmarket, ON
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 9 mins ago
R
Investment Advisor
RBC
Toronto, ON
- Full-time
You have excellent people and problem-solving skills that help you build and maintain client relationships.
Added 9 mins ago
R
Financial Planner, Relationship Manager
RBC
Georgina, ON
- Full-time
Business Development, Client Centricity, Communication, Long Term Planning
Added 9 mins ago
R
Financial Planner, Relationship Manager
RBC
Barrie, ON
- Full-time
Business Development, Client Centricity, Communication, Long Term Planning
Added 9 mins ago
R
Client Advisor
RBC
Bridgewater, NS
- Part-time
…champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service…
Added 9 mins ago
R
Assistant Branch Manager
RBC
Saanich, BC
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 9 mins ago
R
Branch Manager - Greater Toronto Region
RBC
Toronto, ON · Mississauga, ON · Brampton, ON · Markham, ON · Aurora, ON · Vaughan, ON · Richmond Hill, ON · Newmarket, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 9 mins ago
R
Branch Manager, Pape and Danforth Branch
RBC
Toronto, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 9 mins ago
R
Client Advisor
RBC
Flin Flon, MB
- Full-time
…champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service…
Added 9 mins ago
R
Financing Specialist
RBC
Ottawa, ON
- Full-time
…and compliance support you will contribute to an exceptional client experience by providing superior business, financial and credit advice. Your support as a strategic partner to the…
Added 9 mins ago
R
Client Advisor
RBC
Virden, MB
- Part-time
…champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service…
Added 9 mins ago
WM
Managing Consultant - Gas & LNG (Americas)
Wood Mackenzie
Calgary, AB · CA-Calgary-Office
- Full-time
…Wood Mackenzie experts to develop insights to support critical client commercial and strategic…
Added 23 mins ago
SR
Analyst, FP& A & Continuous Improvement
SmartCentres REIT
Vaughan, ON
- Full-time
Reports To: Senior Manager, FP&A & Transformation
Added 23 mins ago
SL
Data Scientist
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Reporting to the Data Science Manager as a Data Scientist you will focus on supporting Canadian business units in accelerating the growth and application of advanced analytics in driving…
Added 23 mins ago
Manager - Design Services
City of Vancouver
Vancouver, BC
This is a senior working management role requiring advanced design expertise and strong leadership. The Manager contributes directly to creative development and design production while also…
Added 39 mins ago
RB
Associate Investment Advisor
Royal Bank of Canada
Ottawa, ON
- Full-time
Execute on the team’s formal business development strategy and identify opportunities for asset consolidation and referrals across the existing client base.
Added 39 mins ago
C
Project Manager, Transportation
Chandos
Edmonton, AB · Calgary, Alberta
- Full-time
Chandos is seeking a Project Manager to lead the successful delivery of complex transportation infrastructure projects throughout Western Canada.
Added 52 mins ago
AH
Site Manager, Viking Health Centre
Alberta Health Services
Viking, AB
- Full-time
…a meaningful impact on rural healthcare. As the Rural Site Manager for Viking Health Centre, you will provide leadership to an interdisciplinary team of healthcare professionals dedicated…
Added 52 mins ago
AH
Unit Manager
Alberta Health Services
Peace River, AB
- Full-time
Reporting directly to the Site Manager, you will provide leadership coverage for the Marshall Eliuk Peace River Community Health Centre. As the Unit Manager, you will be the operational…
Added 52 mins ago
AH
Physiotherapist I
Alberta Health Services
Red Deer, AB
- Full-time
…well as to contribute to safe discharge planning for a diverse client population. You can expect to be well supported by the Allied Health Area Manager, Physiotherapy Clinical Lead and…
Added 52 mins ago
AH
Physiotherapist I
Alberta Health Services
Red Deer, AB
- Full-time
…well as to contribute to safe discharge planning for a diverse client population. You can expect to be well supported by the Allied Health Area Manager, Physiotherapy Clinical Lead and…
Added 52 mins ago
AH
Registered Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…services for Calgary and Southern Alberta. Reporting to the Unit Manager of Inpatient Oncology & Intensive Palliative Care the Registered Nurse (RN) will work on unit 95/125; a 59 bed unit…
Added 52 mins ago
AH
Registered Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…services for Calgary and Southern Alberta. Reporting to the Unit Manager of Inpatient Oncology & Intensive Palliative Care the Registered Nurse (RN) will work on unit 95/125; a 59 bed unit…
Added 1 hour ago
ST
Program Assistant
Strides Toronto
Toronto, ON
- $46,662 to $54,339 CAD / year
- Contract
Provide administrative support that ensures the program manager and staff have the training, tools, and resources required to enable the delivery of service and meet client, family and…
Added 1 hour ago
IH
Day Options Program Manager
I HAVE A CHANCE SUPPORT SERVICES LTD
Stony Plain, AB
- $67,000 to $72,000 CAD / year
- Full-time
The Day Options Program Manager is a member of the IHACSS leadership team and leads the development, delivery, and ongoing improvement of DOP. Building on existing programming, the Manager…

Croesus

Delivery Manager

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Experience: 7 to 12 years of experience in delivery, coordination, account management, or customer relationship management.
Posting language: English
Posted: Oct 6, 2026

Original job description

Company Description

Croesus provides innovative, high-performance, and secure wealth management solutions that include portfolio management systems, portfolio rebalancing tools, and application programming interfaces (APIs). These solutions empower wealth management professionals to improve their productivity, enhance their client relationships, make informed decisions, and maximize the management of their assets under management.

Croesus’s mission is to provide a superior experience to its clients, users, partners, and employees and to positively impact the community. With more than 200 employees in its Montréal, Toronto, and Geneva offices, Croesus has won several industry awards for being a high-quality solution provider and an outstanding employer.

Position

Ensure the operational and relationship success of accounts by coordinating delivery activities, maintaining effective governance, and building trusting relationships with internal and external stakeholders.

The Delivery Manager serves as the central point of coordination between internal teams and clients to ensure predictable execution, seamless communication, and a high-quality customer experience.

Customer Relationship Management
Serve as the primary point of contact for the client’s stakeholders.
Build and maintain relationships based on trust.
Provide proactive communication regarding project progress, risks, and challenges.
Prepare for and lead follow-up meetings and governance committee meetings.
Contribute to the satisfaction, retention, and growth of the accounts under your responsibility.
Anticipate client concerns and propose action plans tailored to identified issues.
Collaboration with Account Managers

Delivery and Coordination

Coordinate delivery activities and deadlines.
Track commitments, priorities, and dependencies across teams.
Monitor project progress and resolve obstacles.
Track incidents, change requests, and validation activities.
Coordinate production rollouts and related activities.
Identify, communicate, and mitigate risks that could affect delivery, service quality, or customer satisfaction.
Coordinate dependencies among the Product, Development, Quality, Support, and Operations teams, as well as external partners.
Establish and maintain mechanisms to improve the visibility, predictability, and reliability of delivery commitments.
Promote proactive decision-making by providing stakeholders with a clear view of progress, risks, dependencies, and potential impacts on timelines.

Governance and Communication

Ensure alignment among the Product, Delivery, Development, and Support teams and customer stakeholders.
Document decisions, follow-ups, and action plans.
Maintain constant visibility into risks, dependencies, and priorities.
Facilitate decision-making and escalate issues when necessary.
Produce and maintain the performance metrics and dashboards necessary for governance.
Ensure consistent communication and alignment among stakeholders around common objectives.

Continuous Improvement

Identify opportunities to improve processes and ways of working.
Implement mechanisms that promote efficiency, quality, and predictability in delivery.
Contribute to the evolution of governance and delivery management practices.
Promote knowledge sharing and operational continuity.
Participate in defining and adopting practices that promote operational excellence and improve the customer experience.

Requirements

All internal meetings at Croesus are conducted in French, so a strong proficiency in French is mandatory.

7 to 12 years of experience in delivery, coordination, account management, or customer relationship management.
Experience in a technology, software, SaaS, FinTech, or professional services environment.
Proven experience coordinating multiple stakeholders, teams, and priorities.
Experience managing environments with multiple dependencies and governance issues.
Influential leadership.
Excellent communication and collaboration skills.
Stakeholder management.
Proactive risk and dependency management.
Strong organizational and prioritization skills.
Ability to solve problems and motivate teams.
Rigorous follow-through and execution.
Ability to structure information and support decision-making.
Understanding of technological and operational environments.
Bilingual in French and English.

Why join Croesus ?

À la carte vacations
Annual salary + Corporate profit-sharing plan
Hybrid work, 2 days a week in office (Laval &Montreal offices)
Sports program
Gym available at our Laval head office
Telemedicine + group insurance (super useful for the family 😉 )
Group RRSP
Proximity to Montmorency & Mcgill metro
Ongoing training and development plan
Referral bonus
Indoor and outdoor parking & electric car recharging
Croesus boutique
Beautifully renovated and spacious office
Complimentary breakfast every morning
2X per month, Happy hours, prepared by our Croesus Life Partner

Are you interested in this challenge? Do you believe you have the qualities and expertise required for this position? Please complete your application today.

Although all applications are carefully analyzed, we will communicate only with those selected. Thank you for your interest in Croesus.

Are you interested in this challenge? Do you believe you have the qualities and expertise required for this position? Please complete your application today.

Although all applications are carefully analyzed, we will communicate only with those selected. Thank you for your interest in Croesus.

Apply About employer

More about this job

Responsibilities

Coordinate delivery activities, deadlines, dependencies, incidents, change requests, and production rollouts across internal teams, clients, and external partners. Manage client relationships and governance, communicate progress and risks, support decision-making, and improve delivery processes and customer experience.

Requirements

Requires 7 to 12 years of experience in delivery, coordination, account management, or customer relationship management, preferably in technology, software, SaaS, FinTech, or professional services. Candidates must be bilingual in French and English and demonstrate strong stakeholder coordination, leadership, communication, risk management, organization, and execution skills.

Skills

Stakeholder Management
Delivery Coordination
Project Tracking
Risk Management
Dependency Management
Governance
Communication
Influential Leadership
Problem-Solving
Organization
Prioritization
Decision Support
Process Improvement
Team Collaboration
French and English Bilingualism

Benefits

Flexible Vacation
Corporate Profit-Sharing Plan
Hybrid Work
Sports Program
On-Site Gym
Telemedicine
Group Insurance
Group RRSP
Ongoing Training and Development
Referral Bonus
Indoor and Outdoor Parking
Electric Vehicle Charging
Complimentary Breakfast
Employee Events

Visa sponsorship

Not detected in the job text

Keywords

Wealth Management
Portfolio Management Systems
Portfolio Rebalancing
Application Programming Interfaces
Software
SaaS
FinTech
Professional Services
Delivery Management
Account Management
Stakeholder Management
Project Coordination
Governance
Risk Management
Dependency Management
Incident Management
Change Requests
Production Rollouts
Performance Metrics
Dashboards
Process Improvement
Operational Excellence
Customer Experience
French
English

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