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Added 9 mins ago
SS
Project Manager
Samuel, Son & Co.
Waterloo, ON
- Full-time
- Oversee and manage a portfolio of complex projects, guiding them from inception to completion, which includes project planning, execution, monitoring, and reporting in line with…
Added 10 mins ago
UO
Senior Manager, HR Applications and Support
University of Ottawa
Ottawa, ON
- Full-time
Workload and project management: Plans and monitors operational pipelines and projects by leading, supervising, negotiating, and coordinating the efforts of multiple interdisciplinary…
Added 10 mins ago
T
Business Application Specialist
TD
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- Full-time
As the business lead and functional business expert; Manage a diverse portfolio of business application management activities. Act as a business lead and functional business specialist;…
Added 10 mins ago
T
Manager Tech Delivery / Partner Mgmt
TD
Toronto, ON
- Full-time
As Rahona platform continues to grow, the Manager Tech Delivery / Partner Mgmt is required to provide end-to-end ownership of Consumption business operations support, service management,…
Added 40 mins ago
JC
Payments Merchant Services - Relationship Manager - Senior Associate
JPMorgan Chase & Co.
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- Full-time
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Added 1 hour ago
IF
Client Relationship Manager, Partnerships & Affinity Markets – Special Markets
iA Financial Group
Toronto, ON · Vancouver, BC
- Full-time
Are you driven by building meaningful business relationships and creating value for clients and partners? As a Client Relationship Manager, Partnerships & Affinity Markets – Special…
Added 1 hour ago
C
Group Product Manager - Billing & Product Support
CIBC
Toronto, ON
- Full-time
Product Management - Take ownership of the assigned product portfolio, focusing on maximizing efficiency and reducing revenue leakage of products through regular competitive reviews,…
Added 3 hours ago
K
Learning Solutions Specialist
KPMG
AB · Ottawa, ON · Vaughan, ON · Vancouver, BC · Halifax, NS · Calgary, AB · ON · Toronto, Ontario · Edmonton, Alberta
- Full-time
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Added 6 hours ago
Manager - Design Services
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This is a senior working management role requiring advanced design expertise and strong leadership. The Manager contributes directly to creative development and design production while also…
Added 7 hours ago
AC
Senior Manager, Canadian Corporate Tax
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- Full-time
Deliver industry and technical expertise relating to taxation and assurance through client interactions, reports, technical work, management presentations and high-quality deliverables
Added 9 hours ago
SAP Client Delivery Manager
NTT DATA Services
Toronto, ON
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Added 10 hours ago
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Sales Manager
Synectics Inc.
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Added 12 hours ago
B
Bilingual Senior Manager, Client Finance Operations – Québec Clients
Burson
Toronto, ON
- Full-time
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Added 12 hours ago
B
General Repair Technician
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Added 12 hours ago
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Engagement Manager
TEKsystems
Ottawa, ON
- $70,900 to $106,300 CAD / year
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This position requires strong project management skills, proficiency in relevant technical practices, and a proven track record of successful client engagements. The Engagement Manager is…
Added 13 hours ago
J
Manager of Projects (MOP)
Jacobs
Ottawa, ON
- $168,600 to $221,325 USD / year
- Full-time
Jacobs is expanding its Energy & Power (E&P) team to support the rapidly growing power and infrastructure needs of data centers and private developers. As Manager of Projects (MOP), you…
Added 13 hours ago
C
Delivery Manager
Croesus
Laval, QC
- Full-time
Croesus provides innovative, high-performance, and secure wealth management solutions that include portfolio management systems, portfolio rebalancing tools, and application programming…
Added 13 hours ago
C
Delivery Manager
Croesus
Montreal, QC
- Full-time
Croesus provides innovative, high-performance, and secure wealth management solutions that include portfolio management systems, portfolio rebalancing tools, and application programming…
Added 13 hours ago
UO
Research Agreements Specialist
University of Victoria
Victoria, BC
- Full-time
The Research Agreements Specialist (RAS) plays a critical role in facilitating the timely and efficient review and negotiation of legal agreements necessary to enable research at the…
Added 13 hours ago
K
Project Assistant / Client Lead
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Toronto, ON
- Full-time
Assist Project Managers, as needed, in preparation of quotations in Toolbox/SAP, providing guidance on project management using SAP, and providing information on Kinectrics business…
Added 13 hours ago
J
Manager of Projects (MOP)
Jacobs
Calgary, AB
- $168,600 to $221,325 USD / year
- Full-time
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Added 14 hours ago
Account Manager, Programmatic Sales
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The Programmatic Account Manager will be the key point of contact for programmatic guaranteed ad sales. You will work closely alongside linear and digital teams focused on programmatic ad…
Added 14 hours ago
UO
Senior Project Manager – App Mod Program
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $11,397 to $17,081.58 CAD / month
- Full-time
…IT-enabled projects from across the University. The execution of the portfolio of projects extends out over at least the next five years, and new projects are being added to the pipeline on…
Added 14 hours ago
B
Facility Manager III
BGIS
Orillia, ON
- Full-time
The Facility Manager III ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and…
Added 14 hours ago
H
Business Development Manager – Substation Services & Lifecycle Solutions
Hitachi
Montreal, QC · London, ON · AB · BC · (HE)Office_ON, Stoney Creek
- Full-time
The Business Development Manager is responsible for driving growth of the Substation Service, Modernization, and Lifecycle Management business across North America. The role focuses on…

Croesus

Delivery Manager

Laval, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Experience: 7 to 12 years of experience in delivery, coordination, account management, or customer relationship management.
Posting language: English
Posted: Oct 6, 2026

Original job description

Company Description

Croesus provides innovative, high-performance, and secure wealth management solutions that include portfolio management systems, portfolio rebalancing tools, and application programming interfaces (APIs). These solutions empower wealth management professionals to improve their productivity, enhance their client relationships, make informed decisions, and maximize the management of their assets under management.

Croesus’s mission is to provide a superior experience to its clients, users, partners, and employees and to positively impact the community. With more than 200 employees in its Montréal, Toronto, and Geneva offices, Croesus has won several industry awards for being a high-quality solution provider and an outstanding employer.

Position

Ensure the operational and relationship success of accounts by coordinating delivery activities, maintaining effective governance, and building trusting relationships with internal and external stakeholders.

The Delivery Manager serves as the central point of coordination between internal teams and clients to ensure predictable execution, seamless communication, and a high-quality customer experience.

Customer Relationship Management
Serve as the primary point of contact for the client’s stakeholders.
Build and maintain relationships based on trust.
Provide proactive communication regarding project progress, risks, and challenges.
Prepare for and lead follow-up meetings and governance committee meetings.
Contribute to the satisfaction, retention, and growth of the accounts under your responsibility.
Anticipate client concerns and propose action plans tailored to identified issues.
Collaboration with Account Managers

Delivery and Coordination

Coordinate delivery activities and deadlines.
Track commitments, priorities, and dependencies across teams.
Monitor project progress and resolve obstacles.
Track incidents, change requests, and validation activities.
Coordinate production rollouts and related activities.
Identify, communicate, and mitigate risks that could affect delivery, service quality, or customer satisfaction.
Coordinate dependencies among the Product, Development, Quality, Support, and Operations teams, as well as external partners.
Establish and maintain mechanisms to improve the visibility, predictability, and reliability of delivery commitments.
Promote proactive decision-making by providing stakeholders with a clear view of progress, risks, dependencies, and potential impacts on timelines.

Governance and Communication

Ensure alignment among the Product, Delivery, Development, and Support teams and customer stakeholders.
Document decisions, follow-ups, and action plans.
Maintain constant visibility into risks, dependencies, and priorities.
Facilitate decision-making and escalate issues when necessary.
Produce and maintain the performance metrics and dashboards necessary for governance.
Ensure consistent communication and alignment among stakeholders around common objectives.

Continuous Improvement

Identify opportunities to improve processes and ways of working.
Implement mechanisms that promote efficiency, quality, and predictability in delivery.
Contribute to the evolution of governance and delivery management practices.
Promote knowledge sharing and operational continuity.
Participate in defining and adopting practices that promote operational excellence and improve the customer experience.

Requirements

All internal meetings at Croesus are conducted in French, so a strong proficiency in French is mandatory.

7 to 12 years of experience in delivery, coordination, account management, or customer relationship management.
Experience in a technology, software, SaaS, FinTech, or professional services environment.
Proven experience coordinating multiple stakeholders, teams, and priorities.
Experience managing environments with multiple dependencies and governance issues.
Influential leadership.
Excellent communication and collaboration skills.
Stakeholder management.
Proactive risk and dependency management.
Strong organizational and prioritization skills.
Ability to solve problems and motivate teams.
Rigorous follow-through and execution.
Ability to structure information and support decision-making.
Understanding of technological and operational environments.
Bilingual in French and English.

Why join Croesus ?

À la carte vacations
Annual salary + Corporate profit-sharing plan
Hybrid work, 2 days a week in office (Laval &Montreal offices)
Sports program
Gym available at our Laval head office
Telemedicine + group insurance (super useful for the family 😉 )
Group RRSP
Proximity to Montmorency & Mcgill metro
Ongoing training and development plan
Referral bonus
Indoor and outdoor parking & electric car recharging
Croesus boutique
Beautifully renovated and spacious office
Complimentary breakfast every morning
2X per month, Happy hours, prepared by our Croesus Life Partner

Are you interested in this challenge? Do you believe you have the qualities and expertise required for this position? Please complete your application today.

Although all applications are carefully analyzed, we will communicate only with those selected. Thank you for your interest in Croesus.

Are you interested in this challenge? Do you believe you have the qualities and expertise required for this position? Please complete your application today.

Although all applications are carefully analyzed, we will communicate only with those selected. Thank you for your interest in Croesus.

Apply About employer

More about this job

Responsibilities

Coordinate delivery activities, commitments, dependencies, risks, incidents, change requests, and production rollouts across internal teams and external partners. Manage client relationships and governance, communicate progress and risks, support decision-making, and improve delivery practices and customer experience.

Requirements

Requires 7 to 12 years of experience in delivery, coordination, account management, or customer relationship management, preferably in technology, software, SaaS, FinTech, or professional services. Candidates must be proficient in French and English and demonstrate stakeholder leadership, communication, risk management, organization, problem-solving, and execution skills.

Skills

Delivery Management
Stakeholder Management
Project Coordination
Risk Management
Dependency Management
Governance
Account Management
Communication
Cross-Functional Collaboration
Prioritization
Problem-Solving
Decision Support
Process Improvement
Influential Leadership
Bilingual Communication

Benefits

Flexible Vacation
Corporate Profit-Sharing Plan
Hybrid Work
Sports Program
On-Site Gym
Telemedicine
Group Insurance
Group RRSP
Ongoing Training and Development
Referral Bonus
Indoor and Outdoor Parking
Electric Vehicle Charging
Complimentary Breakfast
Employee Social Events

Visa sponsorship

Not detected in the job text

Keywords

Wealth Management
Portfolio Management Systems
Portfolio Rebalancing
Application Programming Interfaces
Software
SaaS
FinTech
Professional Services
Delivery Management
Account Management
Stakeholder Management
Project Coordination
Governance
Risk Management
Dependency Management
Incident Management
Change Requests
Production Rollouts
Performance Metrics
Dashboards
Quality Assurance
Operations
Customer Experience
Process Improvement
Operational Excellence
French
English

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