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Added 24 mins ago
CC
Manager of Supply Chain
Canadian College of Health Leaders - Northwestern Ontario Chapter
Listowel, ON
- Full-time
…enablement, inventory modernization, and continuous improvement. The Manager builds strong relationships with clinical, operational, administrative, finance, regional, and external partners…
Added 24 mins ago
B
Senior Software Engineer
BCI
Victoria, BC
- $106,000 to $128,000 CAD / year
- Full-time
Reporting to the Senior Manager, Technology Solutions (Private Equity), the Senior Software Engineer designs and delivers end-to-end, full stack solutions for the business, from production…
Added 24 mins ago
B
Senior Software Engineer
BCI
Vancouver, BC
- $106,000 to $128,000 CAD / year
- Full-time
Reporting to the Senior Manager, Technology Solutions (Private Equity), the Senior Software Engineer designs and delivers end-to-end, full stack solutions for the business, from production…
Added 46 mins ago
T
AVP, AI & Innovation
TD
Toronto, ON
- Full-time
…deep AI expertise, strong product judgment, and a pragmatic delivery mindset. The role connects emerging models, methods, and research with complex business problems and works across…
Added 46 mins ago
C1
Project Manager, Payments Delivery-(Hybrid)
Central 1
Toronto, ON · Vancouver, BC
- Full-time
As a Project Manager, Payments Delivery on Central 1’s Client Delivery team, you’ll play a key role in delivering online banking and payment solutions that matter to clients. Working as a…
Added 46 mins ago
CE
Senior Advisor, Program Planning & Scheduling
Cenovus Energy
Calgary, AB
- Full-time
We are looking for a Senior Advisor, Program Planning & Scheduling, to support the Well Delivery Program Integration Team. Reporting to the Program Planning Manager, this role will be…
Added 47 mins ago
B
Open Finance Lead API Enterprise Architect
BMO
Toronto, ON
- Full-time
Lead the enterprise Open Banking and Open Finance architecture strategy, roadmap, governance, and delivery, ensuring alignment with business objectives, regulatory requirements, and…
Added 47 mins ago
Tax - Global Mobility - Manager - Toronto
EY
Toronto, ON · ON · Waterloo, ON
As a Manager within our Mobility – Expatriate Tax team, you will lead the delivery of cross‑border tax services for globally mobile employees, executives, and their employers. You will…
Added 51 mins ago
T
Senior Business Analyst
Tekshapers
Toronto, ON
- Full-time
8+ years of experience applying business analysis, systems analysis, and technology delivery practices across a broad range of business functions.
Added 1 hour ago
R
Relationship Manager Business Markets Intern
RBC
Sudbury, ON
- Full-time
- Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
Added 1 hour ago
T
Governance & Control Specialist
TD
Toronto, ON · Mississauga, ON
- Full-time
Manage the quality and timely delivery of P&T applicable risk and control program activities such as business continuity planning and preparedness, business impact analysis, exercises and…
Added 1 hour ago
C1
Project Manager, Payments Delivery-(Hybrid)
Central 1
Toronto, ON
- Full-time
As a Project Manager, Payments Delivery on Central 1’s Client Delivery team, you’ll play a key role in delivering online banking and payment solutions that matter to clients. Working as a…
Added 1 hour ago
D
Senior Portfolio Analyst
Dexian
Toronto, ON · Greater Toronto Area, Canada
- $50 to $60 USD / hour
- Contract
The Portfolio Coordinator (PCO) provides governance, reporting, financial, and delivery coordination support across a portfolio of Agile and Waterfall initiatives. This role is responsible…
Added 1 hour ago
SC
Coordinator, IT Assets (Temporary)
Sheridan College
Oakville, ON
- Temporary
…updating IT assets database as necessary. Reporting to the Senior Manager of Finance and Business Operations - IT, the IT Assets Coordinator works closely with the Senior Business Analyst…
Added 1 hour ago
TP
Product Manager, Data & AI (Commercial, Enterprise)
Toronto Pearson International Airport
Toronto, ON
- Full-time
Reporting to the Associate Director, Product Management, the Product Manager, Data & AI will translate business priorities into a portfolio of durable data, analytics and AI products that…
Added 1 hour ago
C1
Project Manager, Payments Delivery-(Hybrid)
Central 1
Vancouver, BC
- $70,000 to $90,000 CAD / year
- Full-time
As a Project Manager, Payments Delivery on Central 1’s Client Delivery team, you’ll play a key role in delivering online banking and payment solutions that matter to clients. Working as a…
Added 1 hour ago
M
Client Service Specialist – AdminAdvantage
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
Act as a project manager, collaborating with product, operations, payroll, and technology teams to support service enhancements and innovation.
Added 1 hour ago
Business Accounting Specialist
UFA Co-operative Ltd.
Ponoka, AB
This role is the primary financial and transactional control partner to the Operations Manager and Regional Operations & Commercial Manager. It extends beyond traditional bookkeeping or…
Added 1 hour ago
IG
SAP Deployment Manager
Insight Global
Vancouver, BC
- $50 to $85 CAD / hour
- Contract
Insight Global is seeking a Manager, SAP Deployment for a leading mining and natural resources client. This individual will serve as the SAP delivery lead responsible for executing a…
Added 1 hour ago
IG
Senior Project Coordinator
Infotree Global Solutions
Mississauga, ON
- Contract
…by coordinating activities under the direction of a Project Manager or Program Lead. May lead specific workstreams or sub-projects with clearly defined scope and oversight by coordinating…
Added 1 hour ago
GT
Product Manager, Data & AI (Commercial, Enterprise)
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Reporting to the Associate Director, Product Management, the Product Manager, Data & AI will translate business priorities into a portfolio of durable data, analytics and AI products that…
Added 1 hour ago
MF
Winter Intern 2027 - ISO Major Project
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
Support Delivery Leader at meetings i.e. taking minutes, follow-ups, organize change requests, tracking action items and decisions
Added 1 hour ago
FT
Senior Software Engineer
Franklin Templeton
Toronto, ON
- Full-time
At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals,…
Added 1 hour ago
ED
Manager, Risk Quantification - EN 071
Export Development Canada | Exportation et développement Canada
Toronto, ON
- $112,006 to $149,341 CAD / year
- Full-time
As Manager, Model Risk Management, you will lead a team of model risk professionals and oversee independent model validation, governance and reporting activities across EDC. You will…
Added 2 hours ago
Grocery - Manager Grocery FreshCo Hamptons
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised/affiliate store locations. Sobeys Capital…

Croesus

Delivery manager

Montreal, QC, Canada
Laval, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 7 to 12 years of experience in delivery, coordination, account management, or customer relationship management.
Posting language: English
Posted: Oct 16, 2026

Original job description

Company Description

Croesus provides innovative, high-performance, and secure wealth management solutions that include portfolio management systems, portfolio rebalancing tools, and application programming interfaces (APIs). These solutions empower wealth management professionals to improve their productivity, enhance their client relationships, make informed decisions, and maximize the management of their assets under management.

Croesus’s mission is to provide a superior experience to its clients, users, partners, and employees and to positively impact the community. With more than 200 employees in its Montréal, Toronto, and Geneva offices, Croesus has won several industry awards for being a high-quality solution provider and an outstanding employer.

Position

Ensure the operational and relationship success of accounts by coordinating delivery activities, maintaining effective governance, and building trusting relationships with internal and external stakeholders.

The Delivery Manager serves as the central point of coordination between internal teams and clients to ensure predictable execution, seamless communication, and a high-quality customer experience.

Customer Relationship Management

Serve as the primary point of contact for the client’s stakeholders.
Build and maintain relationships based on trust.
Provide proactive communication regarding project progress, risks, and challenges.
Prepare for and lead follow-up meetings and governance committee meetings.
Contribute to the satisfaction, retention, and growth of the accounts under your responsibility.
Anticipate client concerns and propose action plans tailored to identified issues.
Collaboration with Account Managers

Delivery and Coordination

Coordinate delivery activities and deadlines.
Track commitments, priorities, and dependencies across teams.
Monitor project progress and resolve obstacles.
Track incidents, change requests, and validation activities.
Coordinate production rollouts and related activities.
Identify, communicate, and mitigate risks that could affect delivery, service quality, or customer satisfaction.
Coordinate dependencies among the Product, Development, Quality, Support, and Operations teams, as well as external partners.
Establish and maintain mechanisms to improve the visibility, predictability, and reliability of delivery commitments.
Promote proactive decision-making by providing stakeholders with a clear view of progress, risks, dependencies, and potential impacts on timelines.

Governance and Communication

Ensure alignment among the Product, Delivery, Development, and Support teams and customer stakeholders.
Document decisions, follow-ups, and action plans.
Maintain constant visibility into risks, dependencies, and priorities.
Facilitate decision-making and escalate issues when necessary.
Produce and maintain the performance metrics and dashboards necessary for governance.
Ensure consistent communication and alignment among stakeholders around common objectives.

Continuous Improvement

Identify opportunities to improve processes and ways of working.
Implement mechanisms that promote efficiency, quality, and predictability in delivery.
Contribute to the evolution of governance and delivery management practices.
Promote knowledge sharing and operational continuity.
Participate in defining and adopting practices that promote operational excellence and improve the customer experience.

Requirements

All internal meetings at Croesus are conducted in French, so a strong proficiency in French is mandatory.

7 to 12 years of experience in delivery, coordination, account management, or customer relationship management.
Experience in a technology, software, SaaS, FinTech, or professional services environment.
Proven experience coordinating multiple stakeholders, teams, and priorities.
Experience managing environments with multiple dependencies and governance issues.
Influential leadership.
Excellent communication and collaboration skills.
Stakeholder management.
Proactive risk and dependency management.
Strong organizational and prioritization skills.
Ability to solve problems and motivate teams.
Rigorous follow-through and execution.
Ability to structure information and support decision-making.
Understanding of technological and operational environments.
Bilingual in French and English.

Why join Croesus ?

À la carte vacations
Annual salary + Corporate profit-sharing plan
Hybrid work, 2 days a week in office (Laval &Montreal offices)
Sports program
Gym available at our Laval head office
Telemedicine + group insurance (super useful for the family 😉 )
Group RRSP
Proximity to Montmorency & Mcgill metro
Ongoing training and development plan
Referral bonus
Indoor and outdoor parking & electric car recharging
Croesus boutique
Beautifully renovated and spacious office
Complimentary breakfast every morning
2X per month, Happy hours, prepared by our Croesus Life Partner

Are you interested in this challenge? Do you believe you have the qualities and expertise required for this position? Please complete your application today.

Although all applications are carefully analyzed, we will communicate only with those selected. Thank you for your interest in Croesus.

Are you interested in this challenge? Do you believe you have the qualities and expertise required for this position? Please complete your application today.

Although all applications are carefully analyzed, we will communicate only with those selected. Thank you for your interest in Croesus.

Apply About employer

More about this job

Responsibilities

The Delivery Manager coordinates delivery activities and maintains effective governance to ensure the operational success of client accounts. They serve as the primary point of contact, facilitating communication between internal teams and clients to ensure predictable execution and high-quality service.

Requirements

Candidates must have 7 to 12 years of experience in delivery, coordination, or account management within a technology or FinTech environment. Strong proficiency in French and English is mandatory, along with proven leadership and stakeholder management skills.

Skills

Delivery management
Account management
Stakeholder management
Project coordination
Risk management
Dependency management
Governance
Strategic planning
Leadership
Communication
Problem solving
Process improvement
Operational excellence
SaaS
FinTech

Benefits

A la carte vacations
Corporate profit-sharing plan
Hybrid work
Sports program
Gym access
Telemedicine
Group insurance
Group RRSP
Training and development plan
Referral bonus
Indoor and outdoor parking
Electric car recharging
Complimentary breakfast
Happy hours

Visa sponsorship

Not detected in the job text

Keywords

Delivery management
Account management
FinTech
SaaS
Governance
Stakeholder management
Risk management
Project management
Operational excellence
Portfolio management
API
Customer experience
Process improvement
Software development
Quality assurance
Performance metrics
Dashboarding
Change management
Strategic planning
Client retention

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