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Added 3 hours ago
Spécialiste du support client bilingue/ Bilingual Client Support Specialist
AutoTrader.ca
Boisbriand, QC
Added 4 hours ago
A
Spécialiste du support client bilingue/ Bilingual Client Support Specialist
AutoTrader.ca
Boisbriand, QC
- Full-time
Added 6 hours ago
KS
Temporary Associate
kate spade new york
Vancouver, BC · Ksny Pacific Centre
- Part-time
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective…
Added 7 hours ago
QR
Sales Representative - Retail
Quincaillerie Richelieu
Barrie, ON
- Full-time
We are seeking a driven and results-oriented Sales Representative to join our Barrie, ON team. This permanent full-time position will cover parts of the GTA and travel East as far as…
Added 7 hours ago
QR
Sales Representative - Retail
Quincaillerie Richelieu
Rocky View No 44, AB · Rocky View County, Ouest du Canada
- Full-time
We are seeking a driven and results-oriented Sales Representative to join our team at Calgary Sales Exp. Retail. This permanent full-time position will work out of the Calgary office and…
Added 7 hours ago
QR
Sales Representative - Coatings
Quincaillerie Richelieu
Rocky View No 44, AB · Rocky View County, Ouest du Canada
- Full-time
We are seeking a driven and results-oriented Sales Representative to join our team at the Calgary, AB branch. This permanent full-time position will work out of the Calgary office and…
Added 7 hours ago
RM
Inside Sales Representative
Russel Metals
Winnipeg, MB
- Full-time
We are currently hiring an Inside Sales Representative at our Winnipeg East Branch. This is a full-time, permanent job working 40 hours per week, Monday to Friday.
Added 15 hours ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
- Full-time
Daily tasks include inside sales support, application engineering and outside sales.
Added 20 hours ago
AU
Outside Sales Consultant
Alsco Uniforms
Toronto, ON
- Full-time
College degree preferred or two years of outside sales experience.
Added 1 day ago
C
Temporary Sales Associate
Coach
Mississauga, ON
- Part-time
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective…
Added 1 day ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Leslieville Thrift Store
- Part-time
Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits, clean spillage; no obstacles inside/outside the store).
Added 2 days ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
Daily tasks include inside sales support, application engineering and outside sales.
Added 2 days ago
KS
Temporary Sales Associate
kate spade new york
Toronto, ON · Halton Hills, ON
- Part-time
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective…
Added 2 days ago
KS
Temporary Sales Associate
kate spade new york
Mirabel, QC · Montreal Premium Outlets
- Part-time
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective…
Added 2 days ago
TN
Africa Principal Gifts Officer
The Nature Conservancy
Canada
- Full-time
Added 2 days ago
S
Automotive Sales Specialist (Quebec and Atlanta Canada)
SureWerx
Montreal, QC
- Full-time
Develop strong relationships with distributor owners, branch managers, counter staff, outside sales representatives, and purchasing contacts.
Added 2 days ago
S
Automotive Sales Specialist (GTA / Southern Ontario)
SureWerx
Toronto, ON
- Full-time
Develop strong relationships with distributor owners, branch managers, counter staff, outside sales representatives, and purchasing contacts.
Added 2 days ago
S
Automotive Sales Specialist (Manitoba and Northern Ontario)
SureWerx
Winnipeg, MB
- Full-time
Develop strong relationships with distributor owners, branch managers, counter staff, outside sales representatives, and purchasing contacts.
Added 2 days ago
CC
Customer Service Representative
Crossroads C&I
AB · Edmonton, AB
- Full-time
…attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment…
Added 2 days ago
TS
Thrift Store Clerk
The Salvation Army in Canada
Duncan, BC
- Full-time
Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits, clean spillage; no obstacles inside/outside the store).
Added 2 days ago
FT
Inside Sales - Inside Sales Specialist
Fast Tire Co
Vaudreuil-Dorion, QC
- Full-time
Reporting to the Regional Sales Manager – West, the Inside Sales Specialist is responsible for growing revenue and strengthening customer relationships within an assigned portfolio. The…
Added 2 days ago
TS
Store Associate
The Salvation Army in Canada
Winnipeg, MB
- Part-time
Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits, clean spillage; no obstacles inside/outside the store).
Added 2 days ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Winnipeg, MB · Crestview Thrift Store
- Part-time
Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits, clean spillage; no obstacles inside/outside the store).
Added 2 days ago
RB
Branch Manager
Royal Bank of Canada
Maple Ridge, BC
- Full-time
…coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the…
Added 2 days ago
ES
Inside Sales Associate
ECCO Supply™
Saskatoon, SK
- Full-time
The Inside Sales Associate will work co-operatively with the Project & Account Managers, Outside Sales, and Estimation teams to grow existing customers, generate new customers, and meet or…

Crossroads C&I

Customer Service Representative

AB, Canada
Edmonton, AB, Canada

$45,500.00 - $84,000.00 · Full-time

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Job details

Pay: $45,500.00 - $84,000.00
Job type: Full-time
Apply by: Nov 4, 2026
Experience: 1- 2 years of experience in a customer service role.
Posting language: English
Posted: Oct 5, 2026

Original job description

About Your Future With Crossroads C&I

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At Crossroads C&I, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Job Description

Your Responsibilities

In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.

Ability to maintain a positive rapport with customers, providing world-class service.
Exemplary customer service skills, analytics and problem- solving skills.
Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
Any other duty, task, or responsibilities as assigned.

Your Qualifications

Minimum of 18 years of age.
1- 2 years of experience in a customer service role.
Ability to perform basic math calculations.
Personable, enthusiastic and engaging personality.
Excellent communication skills, both verbal and written.

Physical Requirements

This role requires prolonged standing and repetitive motions, including bending, stooping, pushing, and pulling. Role also requires good hand-eye coordination, hand dexterity, and physical strength. The position may involve lifting up to 23 kg, depending on the specific job duties.

Your Benefits

We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:

Competitive Compensation
Medical, Dental Life & Disability Insurance
RSP/DPSP Matching Program
Paid Holiday and Vacation
Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
Employee Referral Bonus
Length of Service Award

Compensation Range

$45,500.00 - $84,000.00

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.

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More about this job

Responsibilities

Serve as the branch’s primary customer contact, providing order support, product information, and professional customer service. Process and review dealer orders, requests, and system acknowledgements while coordinating with sales, production, credit, and delivery teams to support order fulfillment.

Requirements

Applicants must be at least 18 years old and have 1–2 years of customer service experience, basic math ability, and strong verbal and written communication skills. The role also requires a personable, enthusiastic approach, computer proficiency, and the physical ability to stand for extended periods, perform repetitive movements, and lift up to 23 kg as needed.

Skills

Customer Service
Order Support
Product Information
Problem-Solving
Analytical Skills
Computer Skills
Order Processing
Basic Math
Verbal Communication
Written Communication
Teamwork
Order Fulfillment

Benefits

Competitive Compensation
Medical Insurance
Dental Insurance
Life Insurance
Disability Insurance
RSP/DPSP Matching Program
Paid Holidays
Paid Vacation
Employee Assistance Program
Employee Referral Bonus
Length of Service Award

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Support
Product Information
Dealer Orders
Order Processing
Order Fulfillment
Customer Rapport
Problem-Solving
Analytical Skills
Computer Skills
Basic Math
Outside Sales
Inside Sales
Production
Credit
Delivery
Building Materials
Insulation
Wholesale Distribution

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