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Added 3 mins ago
JF
Manager, SAP Solutions
Johnvince Foods
Toronto, ON
- $135,000 to $150,000 CAD / year
- Full-time
This is not a maintenance role. This is a live program with published readiness gates and a business that is changing how it works at the same time. We are building an internal organization…
Added 3 mins ago
PC
Temporary Sales Associate - Part-Time
PVH Corp.
Edmonton, AB
- Part-time
Customer Experience Leader: Energize every customer interaction with a genuine welcome. Spark conversation that inspires sales and builds brand connection.
Added 3 mins ago
PC
Temporary Sales Associate - Part-Time
PVH Corp.
Vaughan, ON
- Part-time
Customer Experience Leader: Energize every customer interaction with a genuine welcome. Spark conversation that inspires sales and builds brand connection.
Added 3 mins ago
ME
Visual Merchandiser - Full Time
Mountain Equipment Company
Toronto, ON
- Up to $19.53 CAD / hour
- Full-time
…package, matching RRSP contributions, an employee development program that even lets you try out gear for yourself, self-directed and leader-based training, and a host of other perks and…
Added 3 mins ago
SG
Executive Director - Foundation
Stober Group
Kelowna, BC
- $100,000 to $120,000 CAD / year
- Part-time
We are looking for a thoughtful, relationship-focused leader who combines exceptional interpersonal skills with strategic thinking, sound judgment and the ability to turn ideas into…
Added 17 mins ago
LH
Occupational Therapist - Lifemark Physiotherapy - Moncton
Lifemark Health Group
Moncton, NB
- Full-time
Our OTs provide both individual and program-based treatments and assessments for individuals recovering from motor vehicle accidents and workplace injuries. They also play a pivotal role in…
Added 17 mins ago
D
Assistant Team Leader
Dollarama
Lac-Mégantic, QC
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 17 mins ago
P&
Value Stream Manager Vanes
Pratt & Whitney
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 17 mins ago
Family Empowerment Worker
Carrier Sekani Family Services
Prince George, BC
Practice Differently with Carrier Sekani Family Services (CSFS): CSFS is an innovative and progressive leader in Indigenous health and family services where culture is at the centre of…
Added 17 mins ago
BC
Project Manager Restoration
BELFOR CANADA INC.
Ottawa, ON
- $70,000 to $80,000 CAD / year
- Full-time
As a global leader in property restoration for over 70 years, we help people recover from the unexpected.
Added 32 mins ago
FC
Associate Dean, Norton Wolf School of Aerospace, Information, and Defence Technologies
Fanshawe College
London, ON
- Full-time
…several of the College's fastest growing and most innovative program areas. The College is now seeking an exceptional leader to guide the school through its next phase of growth and…
Added 32 mins ago
L
Senior Technology Manager - Security Engineering and Architecture
lululemon
Vancouver, BC
- Full-time
As the Senior Technology Manager, Security Engineering & Architecture, you will be a key leader within the Technology organization, responsible for shaping and executing the vision for…
Added 32 mins ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…
Added 32 mins ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…
Added 32 mins ago
Outdoor Program Leader - Recreation Technician I
City of Edmonton
AB
As an Outdoor Program Leader, you’ll be a skilled instructor and inspiring facilitator for a wide range of participants from day camps and school field trips to engaging community programs.…
Added 32 mins ago
M
Senior Full Stack Java Engineer - CX & Contact Center Solutions
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…
Added 32 mins ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…
Added 32 mins ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…
Added 47 mins ago
CO
Sponsorship Program - Police Officers
City of Saint John
Saint John, NB
- Full-time
Are you looking for an opportunity to make a difference in your community? Are you a leader who takes accountability for their actions? Are you professional in your approach? Do you have a…
Added 47 mins ago
HR
Product HSE Compliance Engineering Intern (Summer 2027, 16months)
Hitachi Rail
Toronto, ON
- $23 to $30 CAD / hour
- Full-time
A chance to build your career with a global leader driving digital transformation and innovation that helps support sustainable future
Added 47 mins ago
HR
Electrical Component Engineering Intern (Summer 2027, 16months)
Hitachi Rail
Toronto, ON
- $23 to $30 CAD / hour
- Full-time
A chance to build your career with a global leader driving digital transformation and innovation that helps support sustainable future
Added 47 mins ago
W
Associate Client Advocate (Account Manager) - Natural Resources
WTW
Calgary, AB
- Full-time
…on formal or informal leadership responsibilities as an ACA…
Added 47 mins ago
HR
Hardware Test Engineering Intern (Summer 2027, 16months)
Hitachi Rail
Toronto, ON
- $23 to $30 CAD / hour
- Full-time
A chance to build your career with a global leader driving digital transformation and innovation that helps support sustainable future
Added 1 hour ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…
Added 1 hour ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…

Crossroads C&I

Customer Service Representative

AB, Canada
Edmonton, AB, Canada

$45,500.00 - $84,000.00 · Full-time

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Job details

Pay: $45,500.00 - $84,000.00
Job type: Full-time
Apply by: Nov 4, 2026
Experience: 1- 2 years of experience in a customer service role.
Posting language: English
Posted: Oct 5, 2026

Original job description

About Your Future With Crossroads C&I

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At Crossroads C&I, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Job Description

Your Responsibilities

In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.

Ability to maintain a positive rapport with customers, providing world-class service.
Exemplary customer service skills, analytics and problem- solving skills.
Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
Any other duty, task, or responsibilities as assigned.

Your Qualifications

Minimum of 18 years of age.
1- 2 years of experience in a customer service role.
Ability to perform basic math calculations.
Personable, enthusiastic and engaging personality.
Excellent communication skills, both verbal and written.

Physical Requirements

This role requires prolonged standing and repetitive motions, including bending, stooping, pushing, and pulling. Role also requires good hand-eye coordination, hand dexterity, and physical strength. The position may involve lifting up to 23 kg, depending on the specific job duties.

Your Benefits

We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:

Competitive Compensation
Medical, Dental Life & Disability Insurance
RSP/DPSP Matching Program
Paid Holiday and Vacation
Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
Employee Referral Bonus
Length of Service Award

Compensation Range

$45,500.00 - $84,000.00

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.

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More about this job

Responsibilities

Serve as the branch’s primary customer contact, providing order support, product information, and professional customer service. Process and review dealer orders, requests, and system acknowledgements while coordinating with sales, production, credit, and delivery teams to support order fulfillment.

Requirements

Applicants must be at least 18 years old and have 1–2 years of customer service experience, basic math ability, and strong verbal and written communication skills. The role also requires a personable, enthusiastic approach, computer proficiency, and the physical ability to stand for extended periods, perform repetitive movements, and lift up to 23 kg as needed.

Skills

Customer Service
Order Support
Product Information
Problem-Solving
Analytical Skills
Computer Skills
Order Processing
Basic Math
Verbal Communication
Written Communication
Teamwork
Order Fulfillment

Benefits

Competitive Compensation
Medical Insurance
Dental Insurance
Life Insurance
Disability Insurance
RSP/DPSP Matching Program
Paid Holidays
Paid Vacation
Employee Assistance Program
Employee Referral Bonus
Length of Service Award

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Support
Product Information
Dealer Orders
Order Processing
Order Fulfillment
Customer Rapport
Problem-Solving
Analytical Skills
Computer Skills
Basic Math
Outside Sales
Inside Sales
Production
Credit
Delivery
Building Materials
Insulation
Wholesale Distribution

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