Customer service representative jobs in Canada

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Added 15 days ago
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Client Service Representative - Calgary 8th Avenue Place
ATB
Calgary, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 15 days ago
VC
Customer Service Agent
VGW Canada
Toronto, ON
- $55,000 to $61,000 CAD / year
We have an exciting opportunity to join our Customer Service Ops team in Toronto and are currently looking for a Customer Service Agents to join the team.
Added 15 days ago
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Holiday Customer Service Representative (Fixed Term)
LCBO
Carleton Place, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 15 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 15 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 15 days ago
Customer Service Representative
Price Industries Limited
Winnipeg, MB
We're looking for a Customer Service Representative (CSR) to serve as the primary contact for a group of assigned customer accounts and take ownership of their orders. The CSR is the voice…
Added 15 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 15 days ago
RS
Customs - Customer Service Associate
Ryder Supply Chain Solutions
Woodstock, ON · CAN - Woodstock ON Oxford Rd
- Full-time
College degree/Technical Certification required in logistics, supply chain or transportation or equivalent experience · As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada
Added 15 days ago
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Warehouse Customer Service Representative - CANADA
GEODIS
Ajax, ON
- Full-time
The Customer Service Representative is responsible for customer service activities such as responding to inquiries, processing orders, and handling customer complaints and questions in a…
Added 15 days ago
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Customer Service Representative
BMO
Corner Brook, NL
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 15 days ago
B
Customer Service Representative
BMO
North Vancouver, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 15 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 15 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 15 days ago
RP
Temporary Customer Service Representative (Weekends) - Maple Leaf Square
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Contract
The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles…
Added 15 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- Up to $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 15 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 15 days ago
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Customer Service Representative - Data Entry (6 Month Contract)
SGS
Vancouver, BC
- Contract
Receive and process customer requests for services
Added 15 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 15 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Perth, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 15 days ago
L
Holiday Customer Service Representative (Fixed Term)0303
LCBO
Chesterville, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 15 days ago
TA
Customer Service Representative (Saskatoon) Part-Time
Trail Appliances AB/SK
Saskatoon, SK
- Part-time
As a Customer Service Representative you will be the first point of contact, creating a positive and lasting impression of our company and brand. With a "people-first" attitude,…
Added 15 days ago
S
Customer Service Representative - Data Entry (6 Month Contract)
SGS
Vancouver, BC
- Contract
Receive and process customer requests for services
Added 15 days ago
S
Customer Service Representative - Data Entry (6 Month Contract)
SGS
Vancouver, BC
- Contract
Receive and process customer requests for services
Added 15 days ago
S
Customer Service Agent -Full-Time-Burlington
Serco
Burlington, ON
- Full-time
Must hold a valid Ontario Class G driver’s licence
Added 15 days ago
TA
Customer Service Representative (Saskatoon) Part-Time
Trail Appliances Ltd.
Saskatoon, SK
- Part-time
As a Customer Service Representative you will be the first point of contact, creating a positive and lasting impression of our company and brand. With a “people-first” attitude,…

Crossroads C&I

Customer Service Representative

Coquitlam, BC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Experience: 3 years experience working on an order desk in a wholesale distribution environment is a requirement for this position.
Posting language: English
Posted: Oct 26, 2026

Original job description

About Your Future With Crossroads C&I

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At Crossroads C&I, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Job Description

Job Ad (SPI, Distribution International and Crossroads Use Only)

Crossroads C&I is seeking an experienced CUSTOMER SERVICE REPRESENTATIVE / INSIDE SALES REPRESENTATIVE to fill a permanent opening on the order desk in our Coquitlam location.

3 years experience working on an order desk in a wholesale distribution environment is a requirement for this position.

We are seeking a detail oriented, customer focused candidate with a mechanical aptitude and good interpersonal skills. Our order desk supports an network of existing, long term customers, so the ability to establish and maintain a good working relationship is key to success in this position.

Crossroads C&I is a leading wholesale distributor of mechanical insulation products. We have a longstanding reputation for quality products and superior customer service. Crossroads C&I has been servicing BC and Alberta for more than 60 years and now has branches across Canada.

Job Overview

The Order Desk staff is our first point of contact with our customers. A pleasant disposition and the ability to interact well with customers and coworkers is important for this position.

This is a fast paced environment where you will interact with contractors, installers, suppliers and coworkers. The successful candidate must have the ability to maintain professional behavior under pressure in person and on the telephone.

Salary is $55 000.00 per year depending on the applicant’s qualifications and previous experience.

Duties And Responsibilities

Take orders from customers on the phone, e-mail and in person.

Read, analyze, and interpret customer’s requests, directions and schedules.

Answer customers' technical and product related questions.

Enter orders onto our computer system noting customers’ requirements.

Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.

Prepare quotes as needed under direction from our sales team.

Process returns and credits as required.

Work with other internal departments.

Crossroads C&I places a priority on retaining good employees and offers competitive pay and benefits including medical, dental, extended health and RRSP matching contributions.

E-mail resume or deliver in person to Crossroads C&I at #105 – 12 King Edward Street Coquitlam, BC

Compensation Range

$45,500.00 - $84,000.00

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.

Apply on LinkedIn About employer

More about this job

Responsibilities

Handle customer orders by phone, email, and in person; interpret requests and schedules, answer product and technical questions, and enter order requirements into the computer system. Monitor shipments and expedite deliveries as needed, prepare quotes, process returns and credits, and coordinate with internal departments.

Requirements

Requires three years of order desk experience in a wholesale distribution environment. The successful candidate should be detail-oriented and customer-focused, with mechanical aptitude, strong interpersonal skills, and the ability to maintain professional conduct under pressure.

Skills

Customer Service
Inside Sales
Order Processing
Wholesale Distribution
Mechanical Aptitude
Product Knowledge
Telephone Communication
Email Communication
Order Entry
Shipment Monitoring
Expediting
Quote Preparation
Returns Processing
Credit Processing
Interpersonal Skills

Benefits

Medical Benefits
Dental Benefits
Extended Health Benefits
RRSP Matching Contributions

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
Order Desk
Wholesale Distribution
Mechanical Insulation
Building Materials
Customer Orders
Order Entry
Customer Requests
Product Questions
Technical Questions
Shipment Scheduling
Delivery Expediting
Quote Preparation
Returns
Credits
Customer Relationships
Contractors
Installers
Suppliers
Computer System
Mechanical Aptitude
Interpersonal Skills
Customer-Focused
Detail-Oriented

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