Jobs in Canada

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Added 15 mins ago
CC
Retail Shift Leader
Canna Cabana
Grande Prairie, AB · Prairie Mall, Grande Prairie, AB
- Part-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 30 mins ago
RH
Interim FP&A Consultant - Senior Financial Analyst
Robert Half
Kitchener, ON
- Contract
…FP&A Consultant to step into a critical finance leadership support role during a key transition…
Added 30 mins ago
LL
Branch Supervisor - Grand Prairie
Liebherr-Canada Ltd.
Grande Prairie, AB
- Full-time
The Liebherr Group has represented leading-edge technical products and services for more than 70 years and has proudly serviced Canadian customers directly since 1973. Liebherr-Canada Ltd.…
Added 30 mins ago
BB
Social Media Marketing Specialist
Big Box Outlet Store
Abbotsford, BC
- Full-time
This role will report to VP Sales with a dotted line to Manager, Retail Support & Services, and it will be a Full-time, 40-hour-per-week role. Based at the Abbotsford, BC office, with…
Added 30 mins ago
AC
Sr Underwriter, Surety
Aviva Canada
Vancouver, BC
- Full-time
Customer & Broker experience: Deliver exceptional service and responsive support to brokers, clients, and internal partners. By providing timely solutions, clear communication, and strong…
Added 30 mins ago
SP
Proposal Lead
Spark Power ⚡
AB · Edmonton, AB
- Full-time
Demonstrated ability to build strong internal relationships and identify and engage the appropriate technical, operational, and corporate resources to support pursuit teams.
Added 30 mins ago
B
Portfolio Real Estate Strategy Manager
BGIS
Montreal, QC
- Full-time
Analyze, evaluate, present and advocate for new development or sales opportunities which support the organization goal, including office space, technical space, land, towers sites, media…
Added 30 mins ago
LA
Automotive Service Advisor
Labtech Automotive
Richmond Hill, ON
- Full-time
If you're an experienced Service Advisor who enjoys sales, values technical integrity, and believes you're capable of more than your current position allows, we'd like to hear from you.
Added 30 mins ago
LV
KEY HOLDER-EN
La Vie En Rose
Montreal, QC
- Full-time
Performance bonuses (in-store sales or management position)
Added 59 mins ago
PT
System Designer - AV
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Vancouver, BC
- Full-time
Engineering sales support and review of the functionality and design of systems being proposed by account managers
Added 59 mins ago
L
Seasonal Educator | Aberdeen Mall | Kamloops
lululemon
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- Part-time
…running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in…
Added 59 mins ago
HI
Manager, Product Marketing
Haemonetics Interventional Technologies
Canada
- Full-time
execution across global regions. Serves as the clinical, technical, and commercial subject matter expert for the IVT franchise,
Added 59 mins ago
LV
SEASONAL ASSOCIATE-EN
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Regina, SK
- Part-time
Performance bonuses (in-store sales or management position)
Added 59 mins ago
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Performance bonuses (in-store sales or management position)
Added 59 mins ago
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Engineering Team Leader (PET HR)
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Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 59 mins ago
RH
Interim Senior Financial Analyst / FP&A Analyst
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Cambridge, ON
- $45 to $50 CAD / hour
- Contract
Own monthly financial reporting and support a fast-paced month-end close cycle.
Added 59 mins ago
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KEY HOLDER-EN
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Performance bonuses (in-store sales or management position)
Added 59 mins ago
LV
ASSISTANT MANAGER-EN
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Train your team members to provide strong customer support - teach them the best sales techniques and make sure they’re familiar with all product features;
Added 59 mins ago
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JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Calgary, AB
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 59 mins ago
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KEY HOLDER-EN
La Vie En Rose
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- Full-time
Performance bonuses (in-store sales or management position)
Added 59 mins ago
AC
IT Infrastructure Project Manager
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- Full-time
…global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as well as cable assemblies for diverse applications…
Added 59 mins ago
HT
PD Service - Mechanical
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Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 59 mins ago
L
Seasonal Educator | Markville Mall
lululemon
Markham, ON
- Part-time
…running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in…
Added 59 mins ago
AC
Senior Technical Sourcing Specialist (Engineering Background)
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Markham, ON
- Full-time
…global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as well as cable assemblies for diverse applications…
Added 59 mins ago
AC
Product Development Engineer - Mechanical Design For Liquid Cooling
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…global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as well as cable assemblies for diverse applications…

Crossroads C&I

Customer Service Representative

Coquitlam, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 20, 2026
Experience: 3 years experience working on an order desk in a wholesale distribution environment is a requirement for this position.
Posting language: English
Posted: Oct 26, 2026

Original job description

About Your Future With Crossroads C&I

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At Crossroads C&I, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Job Description

Job Ad (SPI, Distribution International and Crossroads Use Only)

Crossroads C&I is seeking an experienced CUSTOMER SERVICE REPRESENTATIVE / INSIDE SALES REPRESENTATIVE to fill a permanent opening on the order desk in our Coquitlam location.

3 years experience working on an order desk in a wholesale distribution environment is a requirement for this position.

We are seeking a detail oriented, customer focused candidate with a mechanical aptitude and good interpersonal skills. Our order desk supports an network of existing, long term customers, so the ability to establish and maintain a good working relationship is key to success in this position.

Crossroads C&I is a leading wholesale distributor of mechanical insulation products. We have a longstanding reputation for quality products and superior customer service. Crossroads C&I has been servicing BC and Alberta for more than 60 years and now has branches across Canada.

Job Overview

The Order Desk staff is our first point of contact with our customers. A pleasant disposition and the ability to interact well with customers and coworkers is important for this position.

This is a fast paced environment where you will interact with contractors, installers, suppliers and coworkers. The successful candidate must have the ability to maintain professional behavior under pressure in person and on the telephone.

Salary is $55 000.00 per year depending on the applicant’s qualifications and previous experience.

Duties And Responsibilities

Take orders from customers on the phone, e-mail and in person.

Read, analyze, and interpret customer’s requests, directions and schedules.

Answer customers' technical and product related questions.

Enter orders onto our computer system noting customers’ requirements.

Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.

Prepare quotes as needed under direction from our sales team.

Process returns and credits as required.

Work with other internal departments.

Crossroads C&I places a priority on retaining good employees and offers competitive pay and benefits including medical, dental, extended health and RRSP matching contributions.

E-mail resume or deliver in person to Crossroads C&I at #105 – 12 King Edward Street Coquitlam, BC

Compensation Range

$45,500.00 - $84,000.00

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.

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More about this job

Responsibilities

Handle customer orders by phone, email, and in person; interpret requests and schedules, answer product and technical questions, and enter order requirements into the computer system. Monitor shipments and expedite deliveries as needed, prepare quotes, process returns and credits, and coordinate with internal departments.

Requirements

Requires three years of order desk experience in a wholesale distribution environment. The successful candidate should be detail-oriented and customer-focused, with mechanical aptitude, strong interpersonal skills, and the ability to maintain professional conduct under pressure.

Skills

Customer Service
Inside Sales
Order Processing
Wholesale Distribution
Mechanical Aptitude
Product Knowledge
Telephone Communication
Email Communication
Order Entry
Shipment Monitoring
Expediting
Quote Preparation
Returns Processing
Credit Processing
Interpersonal Skills

Benefits

Medical Benefits
Dental Benefits
Extended Health Benefits
RRSP Matching Contributions

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
Order Desk
Wholesale Distribution
Mechanical Insulation
Building Materials
Customer Orders
Order Entry
Customer Requests
Product Questions
Technical Questions
Shipment Scheduling
Delivery Expediting
Quote Preparation
Returns
Credits
Customer Relationships
Contractors
Installers
Suppliers
Computer System
Mechanical Aptitude
Interpersonal Skills
Customer-Focused
Detail-Oriented

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