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Retail Operations Manager
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- Full-time
Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing…
Added 2 mins ago
DG
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- Full-time
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Added 2 mins ago
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Assistant Store Manager - Customer Experience
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Customer Experience Associate
TD
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- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
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Added 17 mins ago
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Added 17 mins ago
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Beauty Manager, Hourly Full Time Flexible Shifts
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(CAN) Customer Service Manager (Part Time)
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Added 17 mins ago
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Added 17 mins ago
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Added 32 mins ago
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Added 32 mins ago
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Crossroads C&I

Regional Branch Manager

Saint John, NB, Canada

$68,600.00 - $118,600.00 · Full-time

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Job details

Pay: $68,600.00 - $118,600.00
Job type: Full-time
Apply by: Nov 26, 2026
Experience: Minimum of 5 years of supervisory experience in a related field.
Posting language: English
Posted: Oct 27, 2026

Original job description

About Your Future With Crossroads C&I

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At Crossroads C&I, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Job Description

Your Responsibilities

Our Branch Managers are given the opportunity to lead and provide exemplary service to customers and their associates alike. By supporting and promoting the company's values, our Branch Managers direct and manage all branch operations and resources with the overall responsibility to achieve maximum profits consistent with the company’s business model. This is a management level position responsible for the supervision of all branch activities which include sales, administration, operating expenditures, and warehouse/shop activities.

Utilize processes, performance reports, data and analysis planning, budgeting cycles, financial control, and other management tools to determine resources and perform long-range planning.
Partner with multiple organizations across the company to facilitate a strong, efficient business.
Manage branch Profit and Loss (P&L) statement and overall operations.
Maintain hands-on leadership relationship within branch.
Achieve financial and non-financial goals and objectives outlined by the company.
Assist in formulating and implementing the overall marketing and sales strategy for branch.
Design, implement, and monitor key performance metrics toward achievement of goals and objectives.
Develop annual branch budgets according to overall company strategy.
Communicate and implement operational procedures designed by the company to achieve maximum operational and administrative efficiency.
Participate in planning efforts directed toward long goals.
Establish short term Branch objectives and coordinate efforts of Branch personnel.
Provide sales management to branch sales personnel.
Interact with other branch and departments to facilitate the effective handling of customer orders.
Secure involvement of other company personnel to assist in sales.
Entertain and liaison with customers either personally or by assigning to others, as needed.
Work toward proactive continuous improvement of branch activities using lean tools and action plans as needed.
Maintain a positive workplace culture for associates.
Review employee performance by utilizing established performance management system, then assist in identifying and providing training, mentoring and growth opportunities.
Ensure all safety regulatory policies and procedures are always implemented and maintained to create a secure and compliant work environment.
Review associate’s requests for vacation and approve shift schedule.
Review and approve expense reports of subordinates.
Partner with Talent Acquisition Manager to interview and select candidates for position vacancies.
Managing all employees, including exempt, non-exempt, and nonunion, etc.
Leveraging sales acumen to oversee and work to bolster sales team performance, while supporting customer relationships.
Any other duty, task, or responsibilities as assigned.

Your Qualifications

Minimum of 18 years of age.
If operating a vehicle for company purposes, a valid driver's license is required.
Minimum of 5 years of supervisory experience in a related field.
Experience in sales and account management within this region, especially with General Contractors and an industrial customer base.
A solid understanding of P&L management to achieve business plans and financial targets.
Highly developed verbal, written, and auditory communication skills.
Strong negotiation and problem-solving skills.
Proficient with Microsoft Office Suite.
Insulation or related materials product knowledge (preferred).

Education

Bachelor’s degree preferred, or equivalent job experience.

THIS IS A SAFETY SENSITIVE POSITION

Travel Requirements

Type of Travel Required: Local

Amount of Travel Required: 25%

Physical Requirements

This role requires prolonged standing and repetitive motions, including bending, stooping, pushing, and pulling. Role also requires good hand-eye coordination, hand dexterity, and physical strength. The position involves lifting up to 50 pounds, depending on the specific job duties.

Your Benefits

We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:

Base + Bonus Package
Competitive Compensation
Medical, Dental and Vision
Strive Wellness Program
401(k) Matching
Paid Holiday and Paid Time Off (PTO) for all positions
AssuredExcellence®: minimal to no cost medical care and prescription drugs
Flexible Spending Accounts (FSA): Healthcare and Dependent care
Health Spending Account (HSA): with employer contribution
Life & Disability Insurance
Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
Employee Referral Bonus
Paid Military Leave
Tuition Reimbursement
Length of Service Award

Compensation Range

$68,600.00 - $118,600.00

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.

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More about this job

Responsibilities

Lead all branch operations, including sales, administration, expenditures, and warehouse/shop activities, while managing the branch P&L, budgets, and performance against company goals. Develop and support employees, strengthen customer and cross-functional relationships, implement sales and operational strategies, and maintain a safe, efficient workplace.

Requirements

Requires at least five years of supervisory experience in a related field, regional sales and account management experience, and a solid understanding of P&L management. Strong communication, negotiation, and problem-solving skills and Microsoft Office proficiency are required; a bachelor’s degree is preferred, as is insulation or related materials knowledge.

Skills

Branch Operations Management
Profit And Loss Management
Sales Management
Account Management
Budgeting
Financial Planning
Performance Metrics
Team Leadership
Employee Development
Negotiation
Problem-Solving
Communication
Microsoft Office
Continuous Improvement
Safety Compliance

Benefits

Competitive Compensation
Medical Insurance
Dental Insurance
Vision Insurance
Wellness Program
401(k) Matching
Paid Holidays
Paid Time Off
Flexible Spending Accounts
Health Savings Account
Life Insurance
Disability Insurance
Employee Assistance Program
Employee Referral Bonus
Paid Military Leave
Tuition Reimbursement
Length of Service Award
Variable Compensation

Visa sponsorship

Not detected in the job text

Keywords

Branch Operations
Profit And Loss (P&L)
Sales Management
Account Management
Wholesale Building Materials
Insulation
General Contractors
Industrial Customers
Budgeting
Financial Controls
Long-Range Planning
Performance Metrics
Marketing Strategy
Customer Orders
Lean Tools
Continuous Improvement
Performance Management
Talent Acquisition
Employee Training
Safety Compliance
Microsoft Office Suite
Warehouse Operations
Operational Efficiency
Customer Relationships

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