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Crown Auto Group

Financial Services Advisor

Winnipeg, MB, R3T 5V7, Canada

Full-time

Apply on crownautogroup.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

Crown Auto Group is a Winnipeg-based, family-owned organization built on integrity, teamwork, and strong relationships. We are proud to be recognized as one of Canada’s Best Managed Companies and an Aon Hewitt Best Employer – Platinum Level. As one of Manitoba’s fastest-growing dealerships, we offer exceptional service and exciting career opportunities in a dynamic industry.

We are looking for a Financial Services Advisor to join our team at our Crown Acura Dealership. This role is key to delivering an outstanding customer experience while managing the dealership’s finance and insurance operations. If you thrive in a fast-paced environment and have a passion for helping customers, find the right financial solutions, we want to hear from you!

Responsibilities:

Accountable for finance and insurance activities related to vehicle sales while maintaining profit margins and customer satisfaction.
Work directly with customers to complete sales and finance transactions in compliance with company and lender policies.
Conduct thorough credit interviews and liaise with lenders to secure approvals.
Review credit bureaus and develop creative deal structures for approvals.
Monitor lending portals and manage contracts in transit to ensure timely funding.
Present and sell financial protection products such as extended warranties, GAP insurance, life, accident, and health coverage.
Complete finance documentation accurately and deliver vehicles to customers, ensuring they understand operating features.
Address and resolve customer concerns promptly, escalating when necessary.
Maintain positive relationships with management, team members, lenders, and third parties.
Meet or exceed established Key Performance Indicators (KPIs).
Complete all assigned sales and F&I training courses.
Perform other duties as required

Requirements:

Proven success in meeting or exceeding targets
Minimum of 3–5 years of F&I experience in the automotive industry strongly preferred
Strong understanding of sales, finance, and dealership operations.
Established relationships with financial institutions.
Excellent communication skills – oral, written, and listening.
Strong judgment and decision-making abilities.
Proficiency with word processing, spreadsheets, email, and internet tools.
Ability to calculate banking figures such as discounts, interest rates, percentages, and commissions.
Effective time management and prioritization skills.
Demonstrates Crown Auto Group’s CARMA Values: Collaborate, Accountable, Relationship-focused, Motivated, Attitude.

CROWN AUTO GROUP is an equal opportunity employer! We are looking for people from various ethnicities, backgrounds and experiences to join our workplace. We are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. Reasonable accommodations are available during the selection process, and we'll respond in a timely manner to any requests for accommodations.

Apply on crownautogroup.bamboohr.com About employer

More about this job

Responsibilities

The Financial Services Advisor is responsible for managing finance and insurance activities, including securing lender approvals and selling financial protection products. They must also ensure accurate documentation, maintain high customer satisfaction, and meet established sales KPIs.

Requirements

Candidates should have 3–5 years of automotive F&I experience and a strong understanding of dealership operations. Excellent communication, decision-making, and mathematical skills are required to succeed in this fast-paced environment.

Skills

Financial services
Sales
Credit analysis
Deal structuring
Customer service
Contract management
Financial protection products
Communication skills
Decision-making
Time management
Banking calculations
Lender relations
Documentation
KPI management

Benefits

Employment accommodation

Visa sponsorship

Not detected in the job text

Keywords

Financial Services Advisor
Automotive Industry
F&I
Dealership Operations
Credit Interviews
Lending Portals
Extended Warranties
GAP Insurance
Sales Transactions
KPIs
Deal Structuring
Customer Experience
Financial Solutions
Contract Management
Banking Figures
Crown Auto Group
CARMA Values

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