Luxury Product Advisor-Crown Acura
- Winnipeg, MB, R3T 5V7, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Crown Auto Group is a Winnipeg-based, family-owned organization built on integrity, teamwork, and strong relationships. We are proud to be recognized as one of Canada’s Best Managed Companies and an Aon Hewitt Best Employer (Platinum Level). As one of Manitoba’s fastest-growing dealership groups, we deliver exceptional service - and offer rewarding career opportunities in a dynamic industry.
Our luxury vehicle dealership is seeking a Product Advisor to join our Sales Team. This opportunity is ideal for a high performer who is brand-minded, entrepreneurial, and committed to delivering an exceptional customer experience.
We are committed to your success and offer:
- Industry-leading training and ongoing mentorship
- A competitive benefits package
- A guaranteed salary during the initial 90-day training period
- A transition to a commission-based compensation plan with unlimited earning potential
Employee Benefits
- Comprehensive health, dental, and vision coverage
- Massage therapy reimbursement
- Discounted fitness memberships
- Associate Referral Bonus Program
- Career advancement opportunities (most promotions are internal)
- Access to Perkopolis, Canada’s leading corporate discount service
Role Responsibilities
- Deliver exceptional customer service throughout the sales and delivery process
- Complete all required training programs and maintain product knowledge
- Build, develop, and maintain a customer database
- Stay current on automotive technologies, accessories, and industry programs
- Present vehicle features and benefits, including coordinating test drives
- Coordinate and facilitate vehicle deliveries to ensure a premium handover experience
- Achieve monthly sales objectives and performance targets
Qualifications
- Highly motivated with a strong desire to learn
- Eligible to work full-time in Canada
- Previous sales and/or customer service experience
- Strong time management, interpersonal, and communication skills
- Comfortable using computers and dealership software (training provided)
- Valid Manitoba Class 5 driver’s licence
- Demonstrated alignment with Crown Auto Group’s CARMA values:
- Collaborate
- Accountable
- Relationship-focused
- Motivated
- Positive Attitude
- Additional languages are considered an asset
CROWN AUTO GROUP is an equal opportunity employer! We are looking for people from various ethnicities, backgrounds, and experiences to join our workplace. We are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. Reasonable accommodations are available during the selection process, and we'll respond in a timely manner to any requests for accommodations.
More about this job
Responsibilities
The Product Advisor is responsible for delivering exceptional customer service, maintaining deep product knowledge, and managing the entire sales and vehicle delivery process. They must also build and maintain a customer database while achieving monthly sales objectives and performance targets.
Requirements
Candidates must have previous sales or customer service experience and be eligible to work full-time in Canada. A valid Manitoba Class 5 driver’s licence and strong interpersonal and communication skills are required for this role.
Skills
- Customer service
- Sales
- Time management
- Interpersonal skills
- Communication skills
- Product knowledge
- Automotive technology
- Computer literacy
- Dealership software
- Relationship building
Benefits
- Health coverage
- Dental coverage
- Vision coverage
- Massage therapy reimbursement
- Discounted fitness memberships
- Associate referral bonus program
- Career advancement opportunities
- Perkopolis access
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Retail
Keywords
- Luxury vehicle
- Sales
- Customer experience
- Automotive
- Dealership
- Product advisor
- Test drives
- Vehicle delivery
- Sales targets
- Customer database
- Relationship management
- Training
- Mentorship
- Commission
- Crown Auto Group
- CARMA values