Jobs in Canada

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Added 4 mins ago
CA
Senior Level Artist
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D
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CM
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Order Picker
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Client Development Manager
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Sales Associate
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Added 4 mins ago
Full Stack Developer
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We are seeking a Full-Stack Developer to join our Montreal-based team (hybrid). You will work across the full development lifecycle - improving and maintaining existing applications while…

Crunch Fitness Canada

Member Services Rep

Woodbridge, ON, L4L 0L4, Canada

$17.95 CAD / hour · Part-time

Apply on crunch-fitness-canada.careerplug.com About employer

Applications open in a new tab.

Job details

Pay: $17.95 CAD / hour
Job type: Part-time
Experience: Minimum of 1 year of experience in a service-oriented position, preferably in a similar industry.
Posting language: English
Posted: Oct 7, 2026

Original job description

Benefits:

Opportunity for advancement
Training & development
Bonus based on performance
Company parties
Employee discounts

HERE WE GROW AGAIN!

Come join us and become part of the greatest growth story to ever be told in the fitness industry.

Crunch is a gym that believes in making serious fitness fun by fusing fitness and entertainment while pioneering a philosophy of No Limits. Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job. It’s an opportunity to inspire others to reach their fitness goals. Our No Limit philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Position Overview:
Join our dynamic team as a Member Services Representative and be a key contributor to creating a warm, inviting atmosphere that enriches the lives of our team members and community. If you're passionate about fitness, excited about delivering exceptional customer service, and driven by a shared purpose, we want you on board.

Responsibilities:

Proactively attract new business through member referrals, corporate lead generation, territory outreach, and telephone inquiries, ensuring consistent follow-up on sales leads.
Exceed personal sales goals by leveraging effective sales techniques and strategies.
Demonstrate unwavering integrity and adherence to company core values in all interactions.
Provide excellent customer service while managing members' accounts and booking Crunch One Kick Offs.
Foster a welcoming environment for co-workers, members, and guests at all times.
Demonstrate enthusiasm, passion, friendliness, and ambition in all interactions.
Handle phone calls with courtesy and professionalism, making outbound calls for trial passes and other leads.
Maintain a clean facility and promptly address member requests and issues.
Greets all members and guests with a smile and enthusiasm, ensuring consistent member engagement.
Effectively communicate special events, club services, programs, and schedules to members and guests.
Serve as an expert on all aspects of club facilities, services, and operational hours.

Required Skills & Experience:

Minimum of 1 year of experience in a service-oriented position, preferably in a similar industry.
Effective communication skills, both written and verbal.
Strong customer service orientation with a commitment to exceeding expectations.
CPR/AED certification required (can be obtained within 30 days of hire).

Physical Requirements:

Ability to lift or move up to 50 lbs.
Prolonged standing and walking required for daily duties.

Our Core Values

Communication is Key - Clarity and transparency with our processes and expectations
Leaders Grow Leaders - We empower, develop, and support each other through shared commitment
All In, All The Time - We give 100% without hesitation
Challenge Transforms Growth - We embrace our challenges as an opportunity to learn and grow
Teamwork and Community - our team plays a vital role in our success and are valuable contributors to the community

Are you ready to be a part of a team that values excellence and supports personal and professional growth? Apply now to embark on a rewarding career journey with us!

Vacancy Status: This posting is for an existing vacancy.

AI Use in Recruitment: As part of our recruitment process, we may use artificial intelligence (AI) supported tools to assist with tasks such as resume screening, application organization, and candidate communications. These tools are used to support efficiency and consistency in the hiring process. All hiring decisions are reviewed and made by human decision-makers at Crunch. AI tools do not independently determine candidate selection or employment outcomes. We are committed to fair, transparent, and non-discriminatory hiring practices and regularly review our processes to ensure they align with legal and ethical standards.

Apply on crunch-fitness-canada.careerplug.com About employer

More about this job

Responsibilities

The Member Services Representative is responsible for driving sales through lead generation and referrals while providing exceptional customer service. They must maintain a clean, welcoming facility and engage with members to promote club services and programs.

Requirements

Candidates must have at least one year of service-oriented experience and strong communication skills. A CPR/AED certification is required, which can be obtained within 30 days of hire.

Skills

Customer service
Sales
Communication
Lead generation
Relationship building
Facility maintenance
Problem solving
Enthusiasm
Professionalism
Time management

Benefits

Opportunity for advancement
Training and development
Performance-based bonus
Company parties
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Fitness industry
Sales goals
Lead generation
Customer service
CPR certification
AED certification
Member engagement
Facility management
Outreach
Referrals
Health and fitness
Retail
Communication skills
Sales techniques

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Work requirements

Jobs in Canada